Blockify Fraud Filter, Blocker
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The features work very well, and the customer service is not only good, but also exceptionally efficient in solving problems. Very good!
๐ We're thrilled to hear that the features are working great for you and that our customer service exceeded your expectations! ๐โก Thank you for your kind wordsโlet us know if you ever need anything! ๐
๐๐๐๐๐ Thanks for the 5 stars! We appreciate your kind support! ๐๐
Support was helpful. She pointed out a feature that would help to not inadvertently block icloud private relay IP's
๐ Thanks for your feedback! We're glad our support team could help you optimize the Blockify Fraud Filter, Blocker app and avoid blocking iCloud Private Relay IPs! ๐๐ก If you need anything else, we're here for you! ๐
Not only does it do exactly what it claims - the live chat is so quick ! They guided me through my initial set up and answered all my questions. They had great suggestions about how I could achieve what i need in terms of blocking certain locations and allowing others.
โจ Thank you so much for the amazing feedback! Weโre thrilled to hear the Blockify Fraud Filter, Blocker app is doing exactly what you need and that our live chat support was quick and helpful! ๐ If you ever need more guidance or suggestions, weโre just a message away. ๐
great app
โจ Thank you so much for the kind words! Weโre thrilled youโre loving the Blockify Fraud Filter, Blocker app! ๐ If you ever need anything, weโre here to help. ๐
This is a great app that has really helped me block bots from my store that were hugely skewing my data. I wasn't always entirely sure how to work things myself, but their customer support is excellent and they always respond really quickly and are super helpful. Have recommended to other business owner too.
โจ Thank you so much for the amazing feedback! Weโre thrilled to hear that the Blockify Fraud Filter, Blocker app has helped you keep those pesky bots away and protect your data! ๐ Our support team is always here to make things easy, and we truly appreciate your recommendation to other business owners. ๐ If you ever need anything, just give us a shout!
Awesome app and customer support!
Thank you so much! ๐ We're delighted that you're enjoying the Blockify Fraud Filter, Blocker app and our customer support! ๐๐ Let us know if you ever need anything. Happy to help! ๐
the app is very helpful and the support team is very very nice. highly recommended
Thank you for your kind words! ๐ We're thrilled to hear that you find the Blockify Fraud Filter, Blocker app helpful and that our support team made a great impression. ๐ Your recommendation means a lot to us! ๐๐
Just setup and will have to monitor but within 3-5 mins Cam had my account all setup. Super easy, fast and just got me setup to where I needed for my account
Glad to hear the setup was quick and easy with Cam's help! ๐๐ Thanks for choosing the Blockify Fraud Filter, Blocker appโwe hope it works perfectly for your needs! Let us know if you need anything. ๐๐
Fantastic support - Tracey was very professional and informative help. Great app
Thank you so much! ๐ We're thrilled that you had a great experience with the Blockify Fraud Filter, Blocker app and that Tracy could assist you professionally! ๐ If you ever need anything, we're always here to help. ๐๐
As a Blocker, the app is effective. Great support too, thank you Tracy!
Thank you for your feedback! ๐ We're glad to hear that the Blockify Fraud Filter, Blocker app is working effectively for you. Tracy truly is amazing! ๐ If you ever need more help, we're here for you! ๐๐
We're under a DDoS attack which thankfully hasn't affected our store but did cause us to incur a $11,000 bill with our SMS provider as the bots were inputting spam phone numbers triggering the sign-up message that we were being charged for. I was advised by Shopify to install this app to prevent VPN traffic from accessing our site, as it seemed it was all UK traffic (we're UK-based). The team at Blockify informed me the attackers were using a VPN & helped me set everything up to prevent the attack. Very pleased with the service & wish I set this up sooner to prevent all these headaches from this attack.
This app works well and tons of cool features. It really works well with blocking bots and other locations you don't expect traffic from to your online store. I appreciate the granularity within the block features. Support is also very helpful in assisting with setup!
Very patient communication and service. For nearly an hour, I asked countless questions, and the customer service helped me answer them one by one. If I encountered something I didn't understand, the customer service would also patiently teach me how to operate it. It's great! Very good application, very thoughtful customer service๏ผ I have never experienced such strong and thoughtful service before. For several days in a row, the customer service and technical team have been helping me solve some minor issues. They are even more patient than I am, and all the problems were perfectly resolved. I am extremely happy! For those who are still hesitating, feel free to place your order with confidence!
Thank you so much for your wonderful review! ๐ We're thrilled to hear that our customer service was able to assist you patiently and thoroughly. Itโs our goal to make sure you feel confident and supported while using the Blockify Fraud Filter, Blocker app. If you ever have more questions, donโt hesitate to reach out. We're always here to help! ๐
I am very grateful to their customer service, they can solve all my problems very well, and all my needs can be realized in the app, which is a great app.
Thank you for your kind words! ๐ We're so glad to hear that the Blockify Fraud Filter, Blocker app has been able to meet all your needs and that our customer service team has been able to assist you effectively. We're always here to help and ensure you have the best experience! ๐๐
Louis from the online Chat has given a great support to use the app, many thanks to Louis.
Thank you so much for your review! ๐ We're thrilled to hear that Louis provided great support while you were using the Blockify Fraud Filter, Blocker app. We'll be sure to pass on your kind words to him! ๐ We're here if you need any more help!
Not only does this app excel at what it says it will do, but the team worked tirelessly with us when intruders found a way to get around our IP blocks. They had their developer work to create an automatic order cancellation process for fake orders that made it through our defenses. Great app. Outstanding support. I highly recommend it.
Thank you for your fantastic review! ๐ We're thrilled to hear that the Blockify app not only met your expectations but also helped you tackle those tricky intruder situations. ๐ Our team is always ready to go the extra mile, and we're glad we could help with the automatic order cancellation process. If you ever need anything else, weโre here for you! Thanks for the high recommendation! ๐โจ
I just started using this app but I am very happy with the progress so far. Support is crazy good.
Thanks for your awesome feedback! ๐ We're glad you're happy with the Blockify Fraud Filter, Blocker app so far. ๐ And yes, our support team is always here to help! Let us know if you ever need anything. ๐๐
Lynn was extremely helpful and promptly acknowledged my issue. She resolved my concern very quickly.
Thank you for your kind words! ๐ We're so glad to hear that Lynn was able to assist you quickly and effectively. ๐ If you ever need further help, we're always here for you. Thanks again for your support! ๐โจ
Thank you for the 5 stars! ๐ We're so happy to hear you're enjoying the Blockify Fraud Filter, Blocker app! ๐ If you ever need any assistance, weโre always here to help. Thanks for your support! ๐โจ
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