Blockify Fraud Filter, Blocker
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反馈这多多次，一直没有起作用，浪费时间
非常抱歉给您带来了困扰！我们十分重视您的反馈，也很遗憾之前的问题没有得到及时解决。希望能有机会再次为您查看并彻底解决这个问题，确保您的使用体验顺畅无忧。我们已经亲自给您发送了一封邮件，请您查收并回复，我们的支持团队将全力为您提供帮助。感谢您的耐心与支持！🙏
We're under a DDoS attack which thankfully hasn't affected our store but did cause us to incur a $11,000 bill with our SMS provider as the bots were inputting spam phone numbers triggering the sign-up message that we were being charged for. I was advised by Shopify to install this app to prevent VPN traffic from accessing our site, as it seemed it was all UK traffic (we're UK-based). The team at Blockify informed me the attackers were using a VPN & helped me set everything up to prevent the attack. Very pleased with the service & wish I set this up sooner to prevent all these headaches from this attack.
This app works well and tons of cool features. It really works well with blocking bots and other locations you don't expect traffic from to your online store. I appreciate the granularity within the block features. Support is also very helpful in assisting with setup!
Very patient communication and service. For nearly an hour, I asked countless questions, and the customer service helped me answer them one by one. If I encountered something I didn't understand, the customer service would also patiently teach me how to operate it. It's great! Very good application, very thoughtful customer service！ I have never experienced such strong and thoughtful service before. For several days in a row, the customer service and technical team have been helping me solve some minor issues. They are even more patient than I am, and all the problems were perfectly resolved. I am extremely happy! For those who are still hesitating, feel free to place your order with confidence!
Thank you so much for your wonderful review! 😊 We're thrilled to hear that our customer service was able to assist you patiently and thoroughly. It’s our goal to make sure you feel confident and supported while using the Blockify Fraud Filter, Blocker app. If you ever have more questions, don’t hesitate to reach out. We're always here to help! 🌟
I am very grateful to their customer service, they can solve all my problems very well, and all my needs can be realized in the app, which is a great app.
Thank you for your kind words! 😊 We're so glad to hear that the Blockify Fraud Filter, Blocker app has been able to meet all your needs and that our customer service team has been able to assist you effectively. We're always here to help and ensure you have the best experience! 🙏🙌
Louis from the online Chat has given a great support to use the app, many thanks to Louis.
Thank you so much for your review! 😊 We're thrilled to hear that Louis provided great support while you were using the Blockify Fraud Filter, Blocker app. We'll be sure to pass on your kind words to him! 🙌 We're here if you need any more help!
Not only does this app excel at what it says it will do, but the team worked tirelessly with us when intruders found a way to get around our IP blocks. They had their developer work to create an automatic order cancellation process for fake orders that made it through our defenses. Great app. Outstanding support. I highly recommend it.
Thank you for your fantastic review! 😊 We're thrilled to hear that the Blockify app not only met your expectations but also helped you tackle those tricky intruder situations. 🚀 Our team is always ready to go the extra mile, and we're glad we could help with the automatic order cancellation process. If you ever need anything else, we’re here for you! Thanks for the high recommendation! 🙌✨
I just started using this app but I am very happy with the progress so far. Support is crazy good.
Thanks for your awesome feedback! 🎉 We're glad you're happy with the Blockify Fraud Filter, Blocker app so far. 🚀 And yes, our support team is always here to help! Let us know if you ever need anything. 😊🔒
Lynn was extremely helpful and promptly acknowledged my issue. She resolved my concern very quickly.
Thank you for your kind words! 😊 We're so glad to hear that Lynn was able to assist you quickly and effectively. 🚀 If you ever need further help, we're always here for you. Thanks again for your support! 🙌✨
Thank you for the 5 stars! 🌟 We're so happy to hear you're enjoying the Blockify Fraud Filter, Blocker app! 🚀 If you ever need any assistance, we’re always here to help. Thanks for your support! 🙌✨
I had an insane amount of traffic coming from Falkenstein, Germany for days. It was concerning. I read on a Shopify forum of others having the same issue and that Shopify was doing nothing about it. One post mentioned using Blockify to block traffic coming from Germany so I gave it a try, reached out to Blockify support and got instant help from Louis. He blocked all traffic, and it was just installed today so I'm hoping it works!
Thank you for sharing your experience! 😊 We’re so glad you gave Blockify a try and that Louis was able to assist you right away. 🚀 We’re confident that the app will help block that unwanted traffic and make your site more secure. If you need anything else or run into any issues, don't hesitate to reach out. Thanks again for trusting Blockify! 🙌✨
I was searching for an app to block traffic from countries I don’t need, and I found this one. It only took a few minutes to install, and with quick support from their tech team, I was able to set up everything I needed. Everything looks great and was pretty easy to set up. Thanks!
Thank you for your great review! 😊 We're so glad to hear that the Blockify Fraud Filter, Blocker app was easy to install and that our tech team could assist you quickly. 🚀 If you ever need anything else or have more countries to block, we're here to help. Thanks again and happy blocking! 🌍🙌
J'ai eu un problème sur mon site Shopify pour des commandes frauduleuses et l'équipe de Blockify a été d'une aide précieuse. Leur assistance est rapide, efficace et vraiment à la hauteur ! Un grand merci pour leur professionnalisme et leur excellent travail. Je recommande vivement Blockify à tous ceux qui cherchent un support de qualité !
Un grand merci pour votre superbe retour ! 😊 Nous sommes ravis que l’équipe de Blockify ait pu vous aider à résoudre le problème des commandes frauduleuses. 🚀 Leur soutien rapide et efficace fait vraiment toute la différence. Merci pour votre recommandation, nous sommes là si vous avez besoin de quoi que ce soit à l'avenir ! 🙌✨
Just starting using it, but so far so good and customer support was very quick to answer questions. Thank you!
Thank you for your feedback! 😊 We’re happy to hear that everything’s going well so far with the app and that our customer support was quick to assist you. 🚀 If you have any other questions or need help, don’t hesitate to reach out. We're here for you! 🙌✨
Super simple to set up. And good explanations along the way. Very helpful!
Thank you for sharing your experience! 😊 We're thrilled to hear that the setup was super simple and the explanations were helpful along the way. 💖 If you ever need more assistance, feel free to reach out. We're here to help! 🚀✨
Very friendly and helpful customer service.
Thank you for your feedback! 😊 We're delighted to hear that you found our customer service friendly and helpful. 💖 If you ever need further assistance, we're just a message away. Thanks for choosing us! 🙌✨
Ben was great at answering all my questions. Great customer support.
Thank you for the kind words! 😊 We're so glad to hear that Ben provided great support and answered all your questions. 🙌💖 If you need any further assistance, don't hesitate to reach out. We're always here for you! 🚀✨
This app helps us in blocking a user using the IP address who was placing multiple fake orders
Thank you for sharing your experience! 😊 We're glad the app is helping you block users by IP address and tackle issues like fake orders effectively. 🙌 If you need assistance with anything else, feel free to reach out. We're here to support you! 💖✨
Amazing! I had a small concern regarding a legitimate customer being blocked and Louis was super helpful. He showed me what setting I needed to adjust to avoid this problem while still keeping the site secure. The app works perfectly, just needed some direction on how to set it up correctly. Thanks again!
Thank you so much for sharing your experience! 😊 We're thrilled to hear that Louis was able to assist you effectively and guide you through the settings to resolve your concern. 🙌 It's great to know the app is working perfectly for you while keeping your site secure. 💖 If you have more questions or need further assistance, don't hesitate to reach out. Thanks again for your kind words! 🚀✨
Joy was great to work with. Thanks
Thank you for the feedback! 😊 We're glad to hear that Joy was great to work with. 🙌💖 If there's anything else we can assist you with, feel free to reach out anytime. Thanks for your support! 🚀✨
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