Blockify Fraud Filter, Blocker
All reviews
Blockify is a great app. It's really easy to use, works exactly as it says it will and the team is really helpful if you need any assistance. I'm so glad we have it!
Hearing the positive feedback from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
This is a great app indeed, easy to integrate and very easy to use and helpful in avoiding fake order.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
The Bot Killer VPN/Proxy blocker was what I needed this app to do because I am getting LOTS of fraudulent order attempts as people attempt to test credit cards (we have a lot of priced products). When I explained that this wasn't working for ANY of the bots that were attacking us I was told that the bots "were doing things to trick our proxy blocker". Well, isn't that the point? They do stuff to "trick" you and you figure out how to do stuff that "tricks" them. And on and on goes the war.
Hi, Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had such a frustrating experience with the app and fraudulent order caused by hacker, that's not what we like to hear. We do care about our customer and apology for any inconvenience it caused. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email yuusat [email protected] Thank you, The Omega team.
Did exactly what I need it to. Tracy was helpful with helping me figure out how to navigate the app. Goods!
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
The APP works as intended and blocks visitors from specific region or country. Great support team as well.
Hi. We sincerely appreciate you taking the time to share with us your experience with the Omega app. On behalf of our entire team, thank you for allowing us to support you
Did exactly what I need it to. Joyce was helpful with helping me figure out how to navigate the app. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
So far the app works well, and Tracy was helpful in answering my questions. Just in one say sucks that all VPNs get blocked because not everyone who uses them are out to do bad things. But it's probably hard to detect if a VPN will be malicious so that's why they just block all of them.
Hi, it’s great to hear that you had a positive experience with Omega’s Blockify - IP Block app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. And thank you for your feedback, we will do our best to bring more features and develop the app in the near future.
Super fast customer help! I installed the app but was having difficulties figuring out a particular feature. The team responded within a minute or two of me sending them a message, and immediately helped clear the error that was happening on the backend. If you're like me, the ability to get fast, reliable help with an App is one of my highest concerns when purchasing an App. And this App definitely meets that with 5 stars.
Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
I recommend this app because 1. It covers all business scenarios. 2. Easy to integrate. 3. Simple to understand and use. 4. No much technical expertise required. 5. Most important is the support team. They are very supportive and attentive. quick in response and provides effective solution to requirements/challenges. I would like to thanks Joyce for helping me to address my issue in quick and effective way.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
The onboarding experience was great. Tracy was super helpful this morning on getting everything set up for me (on her first day back from Lunar New Year holidays). She walked me through the best features in the app to cater to my specific conern. I can see how the app is blocking VPN visitors immediately to my store which should help our problem. The last 2 weeks we have had an influx of fake orders on our 2 websites which were causing a lot of issues to our business so Im hoping the app will help resolve this for us. Will monitor it over the coming days.
We’d like to thank you again for taking the time to write this review of our Blockify - IP Block app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
I just installed this app to help prevent bots and such. I had a question after install and reached out to customer service and they were very helpful and responsive. Looking forward to see how this helps our site! Thank you!
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
I used this app to help me to block Bots, because they were still visiting my site, and I never saw where I could block a particular city. Although the owner, would send me a video, it did not match the same as on the site. After the owner attempts to help me three times, she stopped, she stopped responding, and the time span to respond to me was the time difference, she is in another country.
Hi, Thank you for taking the time to write a review. I appreciate your feedback, and I’m sorry to hear you had a frustrating experience. I apologize on behalf of everyone at Omega. We know that dealing with Bots is very essential to protect your site, but we are also aware that we can’t control how the Shopify platform needs the website to be fully loaded before allowing the app to work, therefore, you can sometimes still see the traffics from blocked IPs/Countries when actually they have been blocked a few second after getting to the site, and will not be able to view or take any action on your store. We also apologize for the late follow-up we have with your case. As you can see from other reviews, we are known for caring deeply about our customers. We can’t fix the past but we will use the feedback to make us better and to ensure the app is still working well with your store. Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I hope you will give us another chance so you can get the kind of excellent experience we’re known for. Sincerely, The Omega support team
Na aanvankelijk wat problemen gehad te hebben bij de tuning - ongewennig daarmee - snelle, adequate hulp gekregen. Heel wat minder zorgen nu de app werkt, in de wetenschap dat de helpdesk bovendien voor ons klaar staat.
Bedankt voor uw tijd om deze beoordeling achter te laten. We waarderen de kans om onze klanten te ondersteunen met uitstekende ervaringen, dus uw feedback is zo'n geweldige motivatie voor ons om uitstekende services te bieden!
The customer service with this app is horrible if I could rate 0 stars I would. I had a chat with a rep by the name Lynn and she was very unprofessional. She even sent a crying laughing emoji after I asked can I block a customer by full name with the IP address. I am very upset and disappointed with the poor customer service and of course she doesn't care because this isn't her company nor will it affect her paycheck, A rep name Rosie reached and tried to correct things, but once I told her that Lynn was very unprofessional and I recently lost a loved one and just want to put the matter behind me; and asked for assistance with deleting my account she started antagonizing. Rosie proceeded to say, 'You seem to be going through it these days." after I asked for assistance with deleting my account. So, I politely asked for assistance again and Rosie replied, "You're having a rough day." I thought If I simply deleted the app I would be billed for the services, which is why I continued to ask for assistance. After asking Rosie for assistance a third time she finally told me how to delete my account. It sucks my experience was horrible, because I was looking forward to paying for the services and referring other businesses as well.
Hi, Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had a bad experience with our support service, that's not what we like to hear. Your business means a lot to us, we appreciate any feedback from you, it will help us to build and improve our service. If you ever have additional feedback, please don't hesitate to email us at [email protected] Thank you, Omega Customer Support team
good app and support. Thanks, very gret team and functionlity......................................................................................
Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.
Love this app and the support is fantastic. Nice to work together to address potential threats and comms first class. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Easy app set up, straightforward and blocked our unwanted spammers and visitors who were using stolen credit cars. Also they have fast support.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
The application is very intuitive and meets my expectations at the moment. What I can say above all is that the support is very available and efficient, even at unconventional hours. Special thanks to Andy!
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
I installed the app to get rid of some bots harassing my store every day, however the app could not help with this. However the service and support was good. But I was disappointed that it could not solve my issue with the bots, even though I was told it could help with this. I uninstalled the app and asked for a refund, which I don't know yet if I get, still waiting for an answer on that.
Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your review of the app and will try out best to improve the app to meet your expectation. We are aware that our service and the app may not match your standard yet via your review post with 2 stars. We're working hard to keep this app running properly for everyone so your review or any of your comments/ideas motivated us a lot as a boutique team, especially our dev. Please let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
Helpful team support and a great app to prevent scammers. Thank you for your help and support, five stars.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.