Blockify Fraud Filter, Blocker
All reviews
Review RSS feed
I used this app to help me to block Bots, because they were still visiting my site, and I never saw where I could block a particular city. Although the owner, would send me a video, it did not match the same as on the site. After the owner attempts to help me three times, she stopped, she stopped responding, and the time span to respond to me was the time difference, she is in another country.
Hi, Thank you for taking the time to write a review. I appreciate your feedback, and I’m sorry to hear you had a frustrating experience. I apologize on behalf of everyone at Omega. We know that dealing with Bots is very essential to protect your site, but we are also aware that we can’t control how the Shopify platform needs the website to be fully loaded before allowing the app to work, therefore, you can sometimes still see the traffics from blocked IPs/Countries when actually they have been blocked a few second after getting to the site, and will not be able to view or take any action on your store. We also apologize for the late follow-up we have with your case. As you can see from other reviews, we are known for caring deeply about our customers. We can’t fix the past but we will use the feedback to make us better and to ensure the app is still working well with your store. Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I hope you will give us another chance so you can get the kind of excellent experience we’re known for. Sincerely, The Omega support team
Na aanvankelijk wat problemen gehad te hebben bij de tuning - ongewennig daarmee - snelle, adequate hulp gekregen. Heel wat minder zorgen nu de app werkt, in de wetenschap dat de helpdesk bovendien voor ons klaar staat.
Bedankt voor uw tijd om deze beoordeling achter te laten. We waarderen de kans om onze klanten te ondersteunen met uitstekende ervaringen, dus uw feedback is zo'n geweldige motivatie voor ons om uitstekende services te bieden!
The customer service with this app is horrible if I could rate 0 stars I would. I had a chat with a rep by the name Lynn and she was very unprofessional. She even sent a crying laughing emoji after I asked can I block a customer by full name with the IP address. I am very upset and disappointed with the poor customer service and of course she doesn't care because this isn't her company nor will it affect her paycheck, A rep name Rosie reached and tried to correct things, but once I told her that Lynn was very unprofessional and I recently lost a loved one and just want to put the matter behind me; and asked for assistance with deleting my account she started antagonizing. Rosie proceeded to say, 'You seem to be going through it these days." after I asked for assistance with deleting my account. So, I politely asked for assistance again and Rosie replied, "You're having a rough day." I thought If I simply deleted the app I would be billed for the services, which is why I continued to ask for assistance. After asking Rosie for assistance a third time she finally told me how to delete my account. It sucks my experience was horrible, because I was looking forward to paying for the services and referring other businesses as well.
Hi, Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had a bad experience with our support service, that's not what we like to hear. Your business means a lot to us, we appreciate any feedback from you, it will help us to build and improve our service. If you ever have additional feedback, please don't hesitate to email us at [email protected] Thank you, Omega Customer Support team
Love this app and the support is fantastic. Nice to work together to address potential threats and comms first class. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Easy app set up, straightforward and blocked our unwanted spammers and visitors who were using stolen credit cars. Also they have fast support.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
The application is very intuitive and meets my expectations at the moment. What I can say above all is that the support is very available and efficient, even at unconventional hours. Special thanks to Andy!
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Helpful team support and a great app to prevent scammers. Thank you for your help and support, five stars.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
I had an issue where we had a ring of various chargebacks due to fraud. Blockify helped me stop these fraudulent orders immediately. Thanks to Diego for helping me get set up! For $3.49 it is a GREAT DEAL!
Thanks so much for sharing your feedback about our app and service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Diego receives the recognition he deserves. Thank you again, have a great day!
So far so good. Helping to block countries that have no business on my site and also the countless data center bots that troll my site and skew my traffic numbers and hurt my site performance. Had a question and it was answered quickly. Thank you.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Utilizamos esta aplicación y funciona de maravilla para re dirigir nuestro publico a los sitios internacionales, realmente lo recomendamos
Escuchar sus comentarios positivos me alegró el día 💙💚💛🧡 Espero nada más que el crecimiento de su negocio 🔥🚀
Like the app. It helped me in blocking unwanted traffic from multiple regions. I would recommend it to anyone who wants to block unwanted traffic.
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
每次我有问题咨询的时候，他们都能快速响应我的需求。遗憾的是，在某些问题上并没有得到合理的解释和解决方法。不过，总体来说这个插件还是可以运行的，成功使我的网站屏蔽了黑名单国家，希望他们以后能帮助我把一直困扰我的问题解决。
感谢您抽出宝贵时间给我们留下反馈！ 我们真的很感激。 我们很乐意听到更多关于您的体验的信息，以便我们可以利用您的宝贵反馈在下次提供更好的体验。 如果您希望分享任何进一步的意见或建议，请通过实时聊天或发送电子邮件至 [email protected] 与我们联系。 再次感谢您抽出宝贵时间查看我们的应用程序！
I wanted to maintain restricted access for .ca and .com domains in different countries . We have successfully done so. Took us 24 hours to figure out how to exactly but thats just because the rep I had was pretty new. app serves its purpose , reps are available through live chat and will resolve your issues to the best of their ability
Hi Ryic Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
Serious people, good app and excellent customer service, thanks to Stella for her help. I recommend it 100%
Hi Caricatúrame, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to speak to you again soon via our live chat and email :D Have a nice day! Kaylee - Omega Team
Works perfectly ! This is something I was looking for. Amazing customer support, will definitely recommend this to anyone.
Hi Living Words, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
Amazing! It's easy ,simple and cost-effective and help me solving the big trouble i got when comes to redirection. You cannnot miss this. Saving a lot energy by using this gorgeous App.
Hi Suprent, Seeing that you had a 5-Star rating for our app is the best thing we could hope for! Your review means a lot to us. We really appreciate you being a loyal customer and helping to share the word about us. We will share this with our boutique team to let them know to keep up the amazing work. We’re here for you anytime. All the best, Omega Team
nice app! can do everything that i wanted to. awesome support helped me out with the settings. i can say this app is affordable
Hi Wholesale Japan, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team
The customer service is great, very attentive, extremely quick to reach and we have an answer extremely quickly and which answers questions perfectly.
Hi Marrenon, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
Had an issue, msged support (and they responded super fast!) and fixed it while I was in a meeting. App does what it's supposed to, so I can't complain!
Hi The MeatStick, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team
App works great as advertised. This is very easy to use and setup. The negative reviews must be people that do not have it setup properly.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.