Blocky Fraud Filter IP Blocker
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I am questioning if this works. I have all countries besides US blocked and also VPN blocked becaue I was getting alot of fake email subscribers. Well now I am getting many successful and unsuccessful orders from these blocked countries. It is obvious they are running credit cards to see which work and some of the orders go through and some are declined. When checking the transaction gateway details in the Shopify order page, it shows the country the order was placed from (Russia, Malaysia, Algeria, etc). I then have to cancel these fraudulent orders however I still have to pay the credit card processing fees as those are non-refundable. Therefore, Blocky is not doing it's job at blocking these countries. Perhaps the bots used are too fast for the Blocky app to trigger a block. I have contacted customer support and was told the development team would get back to me and they never did. So I will be cancelling.
Hi there, Thank you for taking the time to share your feedback. We value every review, as it helps us continue improving Blocky for our users. I’m sorry for the delay in communication. There was a misunderstanding on our side regarding your access request—we weren’t aware it had been accepted shortly after submission—and with the holiday weekend, our response was slower than it should have been. Blocky was built to help stores strengthen their security and reduce fraud and scams, and we remain fully committed to that mission. I’ve also reached out to you directly via email, as we’d love the opportunity to personally investigate and resolve the issue you reported. –Shahar
Set-up was a breeze. Had a question on feature set. Support was quick and courteous. We will see how it works over time. More to follow.
App works great on keeping unwanted traffic to my website. Thank You Very much!
Hele fijne app, geen ongewenste bezoekers meer! De klantenservice is ook top. Heel tevreden mee.
time will tell. And Time did Tell. I was doing all the legwork for deleting and watching everything coming into our store. now with Blocky Fraud Filter In 2 days time there have been 144 country blocks, 221 ip blocks, 117 bot blocks and 4 customer blocks and i can take a nap. thanks.
I can't quite tell if the countries I 've blocked are indeed blocked, since they still show up on my"live view" sessions.
Loving this app so far. Being able to block countries that are potential threats is fantastic. We have been getting some unwanted contacts so this app will help reduce the potential fraud and threat from our website. Highly recommend.
Belle application pour minimiser la duplication de nos sites et produits. Je suis satisfait.
It is ok but bots are still getting through, as well as the right click disabling does not work at all. I am looking at another app that offers similar for less and if it works I will be switching over.
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