All reviews

Rating Breakdown

  • 5
    70% (297 ratings)
  • 4
    12% (51 ratings)
  • 3
    4% (19 ratings)
  • 2
    2% (7 ratings)
  • 1
    12% (50 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

very helpful with screenshots to guide me.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 12, 2024

Daniel helped me navigate learning bold and some glitches customers were having! He was great!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

10 STARS for CHINTAK. They did not give up until a solution was found. Friendly, thorough and persistent. Thank you, Chintak!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Store

Crimson

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Taylor did a fantastic job. Thank you BOLD

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Bold's Migration Team was a big help in getting us up to speed in our latest update. Brysen and Cody worked with our team to ensure we had everything working as intended for our subscription products without interruptions to our existing customers.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

The migration process was very simple. The team stayed in communication and answered all of my questions. Appreciate the support and would recommend bold to other organizations.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

CHAYSEN was awesome to work with and did a great job! Hawk Soap Co.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

The customer support team have made the Migration extremely easy for us. A big thank you to Krupa, Chase, Daniel P and Chaysen.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

This app is a huge enabler for the e-commerce side of our business, and the updates over v1 make it significantly easier for customers to manage their own subscription changes. When we have had questions or integration items to address, the BOLD team has been responsive and thorough. Special shout out to Brysen on the customer support team--thank you for going the extra mile to thoroughly address our questions.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

This made our day!! So glad to hear you're enjoying it 🙌

5 / 5 Share

Oct. 19, 2024

I forbindelse med en migration af subscribers fra Bold Subsciptions v1 til Bold Subscriptions with Shopify Payment har jeg fået fantastisk hjælp i denne uge af Cody i Customer Service. Cody holdt fokus på opgaven, holdt mig løbende godt informeret om processen og kom i mål med det.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Just got migrated with bold subscription, Chintak was absolutely awesome, so helpful, knew what he was doing going extra mile and all. Chintak is the reason you got a 5-star rating from me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

We mucked around for months trying to figure out what to do and when to start our migration form Subs V1 to Subscriptions to Shopify Checkout. Cheyson and Cody and his team jumped in and sorted everything out with simple easy steps and it took no time. This took all the pain away and in the end was a very simple process. Thanks to you both and your teams, we certainly appreciate your assistance.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Great app and excellent customer support! Thank you, Nicole!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

AMAZING Customer Support - Daniel was phenomenal and patient

Store

oh hey

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Just went through the migration process from v1 to BOLD Shopify Checkout and it was a very smooth process that was significantly helped by the amazing customer service provided by Daniel and Chaysen.

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

I've worked with Chaysen a few times and he helped me migrate to the new version of Bold, and I am very appreciative of him!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Chintak helped me when I didn't want to be helped. I wanted him to just do it all! But with some breath work, a bit of patience and his PATIENCE combined we had success in less time then I'd expected.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

BOLD has worked well for my business for the last 5 years. It's been reliable and help was provided whenever I had a (rare) issue. I just migrated from V1 to V2 and support was helpful throughout the whole process. Everything is working well so far, and I appreciate Chintak walking me through all the steps.

Using app

19 days

Total reviews

1

Average rating

5.0