BOLD Subscriptions App
Best Shopify Subscriptions App, Subscription Sales and Mgmt
Rating
4.3
feedback
377
chart
#2,113
All reviews
Review RSS Feed
Sept. 14, 2021
Kelsey provided great customer service and support and fixed the issue that I was struggling with. Thank you!
Thank you for the review. We are so happy that Kelsey provided you with the support you needed to fix the issues you were experiencing. Thank you for choosing Bold!
Sept. 11, 2021
Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks
Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!
Aug. 30, 2021
Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.
Appreciate the review! Kudos have been passed along to Nir. Thanks for choosing Bold.
Aug. 27, 2021
Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.
Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.
Aug. 27, 2021
I TOTALLY RECOMMEND BOLD. This app is very helpful when needing subscription/recurring based functions for your products. Bold is an excellent company and i recommend using any Bold App available, not just subscriptions. If you have questions, use their chat feature. someone is with you within 5 minutes and they are super helpful. I worked with Mayank several times and he was able to answer all my questions and make minor changes for me to improve my customers experience.
Appreciate the passionate review. Kudos have been passed along to Mayank. Thanks for choosing Bold.
Sept. 2, 2021
Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!
Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.
Aug. 23, 2021
Mayank was the representative that helped me. He was very knowledgeable and answered all of my questions thoroughly. I'm happy! I enjoy using the app.
We are so happy that you are enjoying the app! Thank you for the kind review.
Aug. 18, 2021
Great App. Very nice and quick customer support. Thank you, Nir for helping us out. He changed the design of our widget in no time!
We are so pleased Nir was there to help you. Thank you for your review!
Aug. 14, 2021
Super helpful when I had questions. They answered all my questions. Great app. No issues what so ever!
Appreciate the kind words. Glad to hear that our team was able to help. Thanks for choosing Bold!
Aug. 10, 2021
Great customer service! I had a successful promo thanks to them! s/o to Jericho and the rest of the team who are extremely hands on!
Thank you for your review. We are so happy that you had a successful promo and that Jericho and team were there to provide you the support you needed!
Aug. 18, 2021
***UPDATE 08/18/2021*** I have been the neediest customer ever. Gagandeep helped me out most recently and was awesome. Bold customer service has been top-notch! Thank you for helping your PITA customers!! :) ***ORIGINAL REVIEW*** I am on V1 of Bold Subscriptions. Once the full functionality of V1 is on V2, we will migrate over. Customer support is great! Aman has been beyond helpful and quick in helping me work through troubleshooting.
Thank you for the kind review! We are so happy that Aman was there to help you find a solution to your issue. Thank you for choosing Bold.
Aug. 6, 2021
Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción
Thank you for the review! Appreciate the praise for our Help Centre.
July 30, 2021
We love this app as it makes it so easy and convenient for our loyal customers to have product delivered to their door monthly. It also alows us to give them a discount. We really appreciate Kelsey who has walked us through how to customize it very easily.
Thanks the review. Kudos have been passed along to Kelsey.
July 26, 2021
Great app & great support! I used the app to set up subscriptions for my products and had no issues. The support team, especially Gagandeep, is really great and fast. She could help me in no time and customize the app to my special needs! I'm really thankful for Gagandeep and her team, for publishing this great app! I can only recommend Bold Subscriptions to everyone who needs a subscription solution for there shop!
Thank you so much for the kind review. We are so happy that we were able to help you with what you needed! Thank you for choosing Bold!
July 19, 2021
Kelsey is the bomb! Thanks for your help!!! I ran into an issue and Kelsey was kind enough to assist me and walk me through how to solve it.
Appreciate the kind words. Kudos have been passed along to Kelsey.
July 15, 2021
Great customer service and awesome app for subscriptions! The app alone is worth it for the customer service.
Thank you so much for the kind words. We really appreciate your business and we will be there when you need us. Thanks for choosing Bold!
Aug. 11, 2021
I received great customer service from both Nirav C and Kelsey. They answered all questions and were very professional. I found them to be very knowledgeable. Weeks later, I needed additional assistance and I was fortunate enough to have Nirav come to my aid. He was amazing, walked me through the steps I needed to take to resolve my problem. He was patient, knowledgeable and clear in his instructions. Bold you are very lucky to have such an excellent team member who is a professional and committed to resolving an issue even when it is a difficult one. I am very thankful that he responded to my second request for assistance!
We're so glad that Nir and Kelsey were both there to help and answer your questions. Thank you for your kind review and thanks for choosing Bold!
July 12, 2021
The customer service with this product is fantastic. Gaurav is always quick to respond and has a solution on hand. If he does not know the answer he always tries to help. It makes it a pleasure to use the product.
That is fantastic that Gaurav was there to help you! We appreciate the review and thank you for choosing Bold.
July 7, 2021
The subscription app is working great - it was integrated into my site by Bold support and when I had a small issue they fixed it straight away. Highly recommended.
Thank you for your review. We are so happy we were there to help you, thank you for choosing Bold!
Oct. 6, 2021
This is a simple app to make subscriptions on my website The help center is wonderful for quick reliable solutions and help, especially Gagandeep . Update - had another reason to contact the help desk and got a swift reply with all the answers I needed (so no back and forth) from the representative Kelsey.
Thank you for the review! Kudos have been passed along to Gagandeep.