BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.2
feedback
424
chart
#1,505
All reviews
Rating Breakdown
Review RSS Feed
March 10, 2021
Excellent support from Nir who solved my problem and took time to explain my confusion. Really great customer service! thanks so much.
Thank you for your review. So thrilled that Nir was able to solve your problem, we are always happy to help. Thank you for choosing Bold!
March 9, 2021
Jericho has been a huge support in helping me set up the subscription service to my website. He's helping me to work through my lack of tech knowledge and I'm almost ready to launch because of him!
Thank you for your review. We are thrilled that Jericho was there to help you with the set up. Looking forward to your launch!
March 8, 2021
Great App support from Aryan, quick response and got us set up as we have limited coding expertise.
Thank you for your review. So happy that Aryan was there to help! Thank you for choosing Bold!
March 8, 2021
Aryan from BOLD was absolutely incredible. He went above and beyond for our team over here and we couldn't be happier. Thank you for the stellar customer support!
Thank you for your review. So pleased that Aryan able to help you. Thank you for choosing Bold, we look forward to working with you more.
March 8, 2021
Gaurav was a HUGE help!! Fixing an issue that allows me to launch TODAY! Thank you!! Really impressed with the BOLD support on my first few days as a customer!
Thank you for your review. We are so happy that Gaurav was able to help you, we are so excited to see you launch. Thank you for choosing Bold!
March 8, 2021
Customer Service is insane. Immediately responsive and incredibly helpful! I couldn't figure out how to customize some of the widget components and Gustav helped build EXACTLY what i needed.
Thank you for your review. We are so thrilled that Gustav was there to help you and that he helped you with exactly what you needed! Thank you for choosing Bold!
March 2, 2021
Very helpful. Went ahead and found my issue in the cart and added some custome JS script to make the cart work effectively for us. Thanks again!
Thank you for your review. We are so thrilled that we were able to help you find the issue and resolve it, we are always there to help you!
March 12, 2021
Nir was once again great help, fixing some design issues for me. We are using Bold now for a while because their design is the simplest and does not look super techy in my shop. Thanks a lot!
Thank you for your review. So pleased that Nir was there to help you and quickly. Thank you for choosing Bold!
March 2, 2021
Nir resolved my issue quickly, which was helping to customize the colors of the "manage subscriptions" page on my site. Thanks Nir!
Thank you for your review. We are happy that Nir was able to resolve your issue. Thank you for choosing Bold!
March 2, 2021
Jericho helped me out very quickly with my issue. Great support and easy to use product. Thanks Jericho!
Thank you for your review. We are so pleased that your issue was resolved quickly and that Jericho was there to help. Thank you for choosing Bold!
Feb. 24, 2021
This app makes it easy to bring a subscription based business model to the marketplace. I wasn't completely understanding how to set up my subscription groups. I requested some chat assistance from the support team and Nir was with me quickly and helped me get everything worked out. In fact, I now call him "Magic Touch Nir" because his help was so clear and effective in helping me get the product working correctly on my shop. Thanks to the entire BOLD team for making GREAT apps that really help Shopify store owners stay focused on growing their business - not figuring out how to code to make something happen on the store. And, special thanks to "Magic Touch Nir" for the help and quick response!
Thank you so much for your kind review. We are very happy that Nir was there to help you and it's always a pleasure to help. Thank you for choosing Bold!
Feb. 23, 2021
They help me with the manual set-up in 5 minutes everything works. Very happy with the services. I recommande!
Thank you so much for your review and recommendation!
Feb. 19, 2021
Superb service and the subscription app is magic! I installed the app and had a few UX issues that needed to be resolved. I wasn't expecting it to be sorted over chat - thanks, Jericho! Well done bold, first-class service
Thank you so much for your review. We are so happy that Jericho was there to sort out the issues you were having over chat, we are always happy to help! Thank you for choosing Bold!
Feb. 19, 2021
Great customer service provided in a timely manner (by their rep Evan) to resolve a complicated issue that I had. I appreciate the user-friendly design that the app provides as well. Definitely recommend!
Thank you for your review. We are so thrilled that Evan was able to resolved the issue you were having. Thank you for the recommendation and thank you for choosing Bold!
Feb. 12, 2021
Great customer service. The person I spoke to, Sid, was incredibly helpful in customizing the widget to meet my needs. Really appreciate it.
Thank you for your review. We are thrilled that Sid was able to help you, thank you for choosing Bold!
Feb. 11, 2021
I haven't actually utilised the app yet as we're still in the installation process. Gagandeep was very helpful and tried to speed up the support process for us. Thank you!
Thank you for your review. We are happy that Gagandeep was able to help you and get you going, we are excited for you to utilize the app. Thank you for choosing Bold!
Feb. 9, 2021
Looks like an awesome app, the support is amazing Gagandeep was really helpful and supportive and solved my issues really effectively. Gagandeep deserves a pay rise to be honest, what a nice dude. Bold great job on your customer service. I don't know how good the app is yet, as still waiting for the connection team to manually set up the App as the automatic process did not work on the Split theme. Gagandeep helped a lot though getting me in touch with that team... it does take 5-7 days for manual connect but hopefully this get's completed quicker and I can leave a review about the actual app and functionality. Gagandeep was great though 5* would recommend,
Thank you for your review. We are very happy that Gagandeep was helpful and that he was able to help you with your issues. We are always there when you need us! Thank you for choosing Bold.
Feb. 9, 2021
Customer service was quick and great! Thank you Simran! I got my questions answered and feel more confident moving forward.
Thank you for your review. We as so thrilled that Simran was there to answer your question. We are always there for you when you need us!! :)
Feb. 9, 2021
The team at BOLD has been tremediously helpful. We have installed the BOLD Subscription V2 solution and the team supported troubleshooting initial setup. Jericho & Gagandeep were attentive and knoweldgeable about the solution design. Collaboratively we resolved the intitial install challenge. Great Customer Service!
Thank you so much for your review. We are so happy that Jericho and Gagandeep was there to help you! We will always be there when you need us, thank you for choosing Bold!
Feb. 4, 2021
I wish there weren't so many updates that we need to reach out to customer service for:/ But it does the job
Thank you for the honest feedback and review!