BOLD Subscriptions App
Maximize Subscriptions Sales and Sell More to Every Subscriber
Rating
4.2
feedback
367
chart
#3,234
All reviews
Review RSS Feed
April 30, 2021
Great app for subscriptions. Easy to customize and for clients to easily control and manage their subscriptions.
Thanks for the review, and thanks for choosing Bold. If you ever need assistance check out our Help Centre or email in. Always happy to hear from you and provide support.
April 21, 2021
Just wanted to give BIG kudos to Gaurav for helping me with customizing some sections in the app. He helped me out 3 different times and is very quick and knows how to get things done. Super 5 star service!!!
Thank you for the super 5 star rating! So happy to hear that Gaurav was there to help you and it looks amazing. Thank you for choosing Bold!
April 20, 2021
Setting up this app and integrating it with my site was a bit confusing for me, but Simran from customer service helped me get it up and running in no time. Thanks Simran!!
We are so happy that Simran helped you! You were in great hands, thank you for your review! Thank you for choosing Bold.
April 11, 2021
Customer service is King. I believe the email temples should mimic Shopify's, but support worked with me until I was totally satisfied and followed up with me repeatedly. Very impresses. As far as the app, it works, hands down. I love it.
We are so happy that our support team delivered great support :) Thank you for the review and thank you for choosing Bold.
April 3, 2021
What an outstanding app and even better customer service to back it up. Nir was just amazing and resolved the issue within seconds. Just amazing :)
We are so happy that you like the app and of course we are just happy to provide you with the best customer service we can offer. Only the best for our merchants! Thank you for choosing Bold.
April 1, 2021
5 stars for customer service - Jericho, has been very helpful answering questions during the Version 2 setup.
Thanks so much for the rating. So happy that Jericho was able to help you with the set up of the app. Thank you for choosing Bold!
April 5, 2021
I've updated my review based on a response from Laurel. She clarified the problem was resolved, however subscription renewals will process throughout the day on the first of the month. I appreciate the customer service and help in making sure I'm taken care of.
Thank you for the feedback, we truly are sorry for the experience you had with the app. Our team is looking into resolving this for you, indefinitely! We want to be sure that you are taken care of.
March 31, 2021
App working great so far, and the customer service has been top notch! They helped us install and fixed an issue we had in one day. Ability to customize the text and the look is a plus for us also.
So happy that you are enjoying the app! we are always happy to help, thank you for choosing Bold!
March 22, 2021
We migrated to Bold and Shopify from a different point of sale and self-managed subscriptions. In fact, we were the first migration to Bold V2, I believe. The Bold migration/development teams went above and beyond for us as we launched our Shopify storefront around an existing base of subscribers. There were definitely some functionality hiccups along the way, between Bold and Shopify, but some of that is to be expected with a brand new product. Overall, Bold has been incredibly communicative, helpful and eager to get their hands dirty with us. We'd recommend Bold, especially now that the migration process to V2 has been tested and flushed out, and we appreciate Bold's willingness to lead the way with Shopify on developing subscription management hosted in Shopify checkout, accounts, etc.
Thank you for your review. We are so excited that your migration has been completed and we thank you for all your patience during the migration process. We're so happy that our migration team was there to help along with the process. Thank you for the recommendation and for choosing Bold!
March 19, 2021
An easy and straight forward app. I'm loving the customer service! Super quick response time on their live chat support.
Thank you for your review. We are so happy that our support team was there when you needed. We are looking forward to seeing your subscriptions grow!
April 20, 2022
Very helpful - Gagandeep was very helpful. Figured out the issue and help solve the problem - thanks. Recently (Kelsey) as well as Chintak fixed an issue. Very prompt and fast. Thanks.
March 15, 2021
Aryan Sharma was absolutely amazing in customer service and technical support, I was about to cancel my subscription due to technical difficulties; however this employee went above and beyond in a VERY timely fashion. Well done and thank you!
Thank you for your review. We are so thrilled that Aryan was there to help you resolve the technical issues you were experiencing. We really happy that you decided to stay with Bold. It looks great!!
March 12, 2021
Excellent support from Nir! Best app for anyone doing subscriptions. Very easy to handle and simple set up.
Thank you for your review. We are so happy that Nir was there to help you and we are super excited to see your subscription launch!
March 2, 2021
Nir resolved my issue quickly, which was helping to customize the colors of the "manage subscriptions" page on my site. Thanks Nir!
Thank you for your review. We are happy that Nir was able to resolve your issue. Thank you for choosing Bold!
March 2, 2021
Jericho helped me out very quickly with my issue. Great support and easy to use product. Thanks Jericho!
Thank you for your review. We are so pleased that your issue was resolved quickly and that Jericho was there to help. Thank you for choosing Bold!
Feb. 12, 2021
Great customer service. The person I spoke to, Sid, was incredibly helpful in customizing the widget to meet my needs. Really appreciate it.
Thank you for your review. We are thrilled that Sid was able to help you, thank you for choosing Bold!
Feb. 11, 2021
I haven't actually utilised the app yet as we're still in the installation process. Gagandeep was very helpful and tried to speed up the support process for us. Thank you!
Thank you for your review. We are happy that Gagandeep was able to help you and get you going, we are excited for you to utilize the app. Thank you for choosing Bold!
Feb. 9, 2021
Looks like an awesome app, the support is amazing Gagandeep was really helpful and supportive and solved my issues really effectively. Gagandeep deserves a pay rise to be honest, what a nice dude. Bold great job on your customer service. I don't know how good the app is yet, as still waiting for the connection team to manually set up the App as the automatic process did not work on the Split theme. Gagandeep helped a lot though getting me in touch with that team... it does take 5-7 days for manual connect but hopefully this get's completed quicker and I can leave a review about the actual app and functionality. Gagandeep was great though 5* would recommend,
Thank you for your review. We are very happy that Gagandeep was helpful and that he was able to help you with your issues. We are always there when you need us! Thank you for choosing Bold.
Feb. 9, 2021
Customer service was quick and great! Thank you Simran! I got my questions answered and feel more confident moving forward.
Thank you for your review. We as so thrilled that Simran was there to answer your question. We are always there for you when you need us!! :)
Feb. 9, 2021
The team at BOLD has been tremediously helpful. We have installed the BOLD Subscription V2 solution and the team supported troubleshooting initial setup. Jericho & Gagandeep were attentive and knoweldgeable about the solution design. Collaboratively we resolved the intitial install challenge. Great Customer Service!
Thank you so much for your review. We are so happy that Jericho and Gagandeep was there to help you! We will always be there when you need us, thank you for choosing Bold!