All reviews

Rating Breakdown

  • 5
    70% (274 ratings)
  • 4
    12% (49 ratings)
  • 3
    5% (18 ratings)
  • 2
    2% (8 ratings)
  • 1
    11% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2021

Simran was extremely helpful when we need to clarify if bold subscription app could meet one of our needs! and it can! great app and is very flexible!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are so pleased that Simran was there to help you and so happy that you are liking the Bold Subscription app. We are always happy to help!

5 / 5 Share

Jan. 12, 2021

Support is awesome. Simran helped us with install questions and getting the display looking good on the spot. Couldn't ask for a better experience. Highly recommend the subscription app as well as the customer support. Well done team.

Using app

1 day

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your review. We are super happy that Simran was there to help you with your installation questions. If you ever need any more assistance we are always happy to help. It looks great!

5 / 5 Share

Jan. 12, 2021

Simran was very helpful with fixing some coding issues! He was patient with my needs and worked in a timely manner

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Very happy that Simran was helpful and was able to solve your coding issues. Everything looks great!

5 / 5 Share

Jan. 12, 2021

After signing up for a trial and then forgetting about it, I decided to try to get it sorted out today. Simran was extremely helpful. I chatted to him on the Bold Support chat facility and he's helped me get all set up. Very excited!

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review. We are thrilled that Simran was there to help you get all set up, we are super excited for your subscription!!

5 / 5 Share

Jan. 11, 2021

Customer service was excellent. Gagandeep helped us really fast with our automatic installation process.

Store

Cuela

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We are so pleased that Gagandeep was there to help you with your installation! If you ever need us we will be there to help.

5 / 5 Share

Jan. 8, 2021

**Simran** fantastic support! They were able to quickly resolve a UI issue and work with me on getting the customizations we wanted for our shop!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. So happy to hear that Simran was able to provide great support!

5 / 5 Share

Jan. 7, 2021

It works really great Xtimes better and easier as Recharge Payment. Thank You also for the great Support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Please feel free to reach back out to support if you need anything.

5 / 5 Share

Jan. 4, 2021

Excellent customer service, would recommend. Very helpful team. They managed to work with me one on one to help me set up the app.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! So happy to hear that our team was able to help you get set up and ready to go.

5 / 5 Share

Jan. 2, 2021

I found the app very easy to install and configure. I am looking forward to seeing how it works. I had a small technical issue and Aryan answered me right away and took care of it. Thank you so much!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that you found everything easy to install and configure. It's our pleasure to help you with anything you need, if you ever need any help with set up please don't hesitate to contact us.

5 / 5 Share

Dec. 31, 2020

Gagandeep & Ryan helped me through the Support process for install of the App - as I couldn't get the Auto Install or Manual Setup to work correctly. This was all fast & would say great customer service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are so happy that Gagandeep and Ryan were able to help with your installation, everything looks great! We are always happy to help anyway we can.

5 / 5 Share

Dec. 31, 2020

Customer Support is really efficient and friendly. Simran is patient and knowledgable when answering my questions. Would recommend this app to other subscription Shopify business!

Store

Taitala

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Happy to hear that Simran was able to help you with your questions and thank you for your recommendation. Happy New Year and best wishes in 2021.

5 / 5 Share

Dec. 23, 2020

Amazing app and great support. They helped me install the app 2x. as I changed my theme. They always replied to all my requests in a matter of hours. thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review. We are thrilled you like the app and that our support team was able to help you. You are very welcome and if you ever need us we will be there to help.

5 / 5 Share

Dec. 23, 2020

Very good support and super easy to use. Would recommend it to anyone trying to move into the subscription space.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and your recommendation! We are glad that we were able help you. Please do not hesitate to reach out, we are always happy to help !

5 / 5 Share

Dec. 22, 2020

Very good support service, they promptly help to configure the application correctly, which is very important in light of recent changes

Using app

23 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that we were able to assist you with configuration. If you have any more questions or concerns we are always happy to help!

5 / 5 Share

Dec. 18, 2020

This app is only one of 2 available that has all the features for subscriptions. I had the app for several months, canceled it because I felt the cost with just one subscriber was not justified. Then I did a lot of research looking for an alternate app; there were none comparable so I came back. Customer service has were been so helpful with any issues I had the first time around, and even helped me to uninstall the code when I canceled. Now I'm back and there are helping me get started again,

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback. Really interesting to hear about your experiences starting with subscriptions, changing you mind, then headed back. Please don't hesitate to let us know if there is anything we can do to help ease the transition back to Bold.

5 / 5 Share

Dec. 15, 2020

Amazing support, helped me within 10 min. I was needing help with some things and their support staff was able to guide me through every step.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback. Happy to hear that our support team was able to offer quick and helpful support.

5 / 5 Share

Dec. 15, 2020

Excellent, does a great job! Way better than expected. Customer support is fantastic, went out of their way to help me. Highly recommend this app!

Using app

12 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! We are thrilled you are enjoying the app and that we were able to assist you. If you ever need us we will be there to help, anyway we can.

5 / 5 Share

Dec. 9, 2020

Priyanka was extremly patient and quick to resolve my issue. Great customer service two thumbs up! Thank you again!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that Priyanka was able to solve your issue quickly. It's always our pleasure to help, it looks great!

5 / 5 Share

Dec. 7, 2020

I used this app to help me set up subscription options on my website. The tech team helped me out within 24 hours of reaching out.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using Bold!

5 / 5 Share

Dec. 4, 2020

Simran did a great job for us! Thanks again! Simran a fait un travail exceptionel ! Merci encore !!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that Simran was there to assist you, everything looks fantastic. Don't forget, if you need us we are there to help!