BOLD Subscriptions App
Best Shopify Subscriptions App, Subscription Sales and Mgmt
Rating
4.3
feedback
377
chart
#2,113
All reviews
Review RSS Feed
March 2, 2021
Nir resolved my issue quickly, which was helping to customize the colors of the "manage subscriptions" page on my site. Thanks Nir!
Thank you for your review. We are happy that Nir was able to resolve your issue. Thank you for choosing Bold!
March 2, 2021
Jericho helped me out very quickly with my issue. Great support and easy to use product. Thanks Jericho!
Thank you for your review. We are so pleased that your issue was resolved quickly and that Jericho was there to help. Thank you for choosing Bold!
Feb. 12, 2021
Great customer service. The person I spoke to, Sid, was incredibly helpful in customizing the widget to meet my needs. Really appreciate it.
Thank you for your review. We are thrilled that Sid was able to help you, thank you for choosing Bold!
Feb. 11, 2021
I haven't actually utilised the app yet as we're still in the installation process. Gagandeep was very helpful and tried to speed up the support process for us. Thank you!
Thank you for your review. We are happy that Gagandeep was able to help you and get you going, we are excited for you to utilize the app. Thank you for choosing Bold!
Feb. 9, 2021
Looks like an awesome app, the support is amazing Gagandeep was really helpful and supportive and solved my issues really effectively. Gagandeep deserves a pay rise to be honest, what a nice dude. Bold great job on your customer service. I don't know how good the app is yet, as still waiting for the connection team to manually set up the App as the automatic process did not work on the Split theme. Gagandeep helped a lot though getting me in touch with that team... it does take 5-7 days for manual connect but hopefully this get's completed quicker and I can leave a review about the actual app and functionality. Gagandeep was great though 5* would recommend,
Thank you for your review. We are very happy that Gagandeep was helpful and that he was able to help you with your issues. We are always there when you need us! Thank you for choosing Bold.
Feb. 9, 2021
Customer service was quick and great! Thank you Simran! I got my questions answered and feel more confident moving forward.
Thank you for your review. We as so thrilled that Simran was there to answer your question. We are always there for you when you need us!! :)
Feb. 9, 2021
The team at BOLD has been tremediously helpful. We have installed the BOLD Subscription V2 solution and the team supported troubleshooting initial setup. Jericho & Gagandeep were attentive and knoweldgeable about the solution design. Collaboratively we resolved the intitial install challenge. Great Customer Service!
Thank you so much for your review. We are so happy that Jericho and Gagandeep was there to help you! We will always be there when you need us, thank you for choosing Bold!
Feb. 4, 2021
I wish there weren't so many updates that we need to reach out to customer service for:/ But it does the job
Thank you for the honest feedback and review!
Feb. 3, 2021
**Jericho** did an amazing job helping me! He got my widget working when I could not get working. Really great support
Thank you for your review! We are happy to hear that Jericho helped you get your app working. We are always there to support you when you need!
Feb. 3, 2021
Customer service is very responsive and helpful! I've used this app in another store in the past and I'm looking forward to using it again in my new store. Thanks for your help, Evan!
Thank you for your review. We are thrilled that Evan was able to help you. Very excited for you to use our app on your new store. Thank you for choosing Bold!
Feb. 2, 2021
I had a great experience with Simranjit Singh. He was amazingly helpful and patient with me as I am not technical and had to work with my developer on the phone while doing the chat. He answered all of our questions, fixed our problem and even went beyond that to help with another small issue. I was very happy with Simran. He is a great representative to your company.
Thank you so much for your review. We are so happy that Simran was there to help you ! We are always there to help when you need us!
Feb. 2, 2021
Gaurav did amazing on customer support! He is a great trouble shooter who cares about customers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Using app
15 days
Total reviews
1
Average rating
5.0
Thank you so much for your review! We are so thrilled that Gaurav did an amazing job! Thank you for choosing Bold.
Feb. 2, 2021
just installed, I must have made an error somewhere in the code - but i popped on live chat and simran had it fixed within 10 minutes. I look forward to working with the bold team going forward if this is the ustomer service thats to be expected.
Thank you for your kind review. We are thrilled that Simran was able to fix the error you were experiencing. We look forward to working with you as well, remember we are always there when you need us. Thank you for choosing Bold!
Feb. 2, 2021
Great support that replies quickly. Product seems to be well built and serves its purpose. Customizable and reliable.
Thank you for your review! We are so pleased that we were able to assist you quickly. Thank you for choosing Bold!
Jan. 29, 2021
I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.
Thank you for the review. We are very happy to hear that our team was able to support you with quickly installing the app. Wishing you all the best with your subscriptions!
Jan. 21, 2021
great app, very simple to use The support team very helpful and sorted my issue quickly will be signing up for sure.
Thank you so much for the review! Happy to hear that our team was able to provide quick and helpful support.
Jan. 20, 2021
Gaurav was amazing at tech support. So helpful with all types of questions. The platform is great and the support is better! This will definitely help our company succeed!
Thank you so much for the review! We are more than thrilled to hear that our team has helped set you up for success. Wishing you all the best with your coffee subscriptions!
Jan. 16, 2021
Fanatstic app, very slick and easy to manage. Lots you can customise for your customers too. Also very helpful support team with fast replies.
Thank you so much for the review! So happy to hear that our team has been able to provide quick and effective support. Please don't hesitate to reach out if we can help you with anything!
Jan. 16, 2021
Appreciate the customer support provided on a Friday evening to get this app installed correctly having previously installed Bold Memberships!
Thank you so much for the review! Wishing you all the best with getting started with Bold Subscriptions. Please check out our Help Centre for great resources regarding set up of Bold Subscriptions V2.
Jan. 15, 2021
In my free trial still but getting set up and customizing my widget for my website was a breeze thanks to Gaurav's help! Quick and fast customer service, very appreciated.
Thank you for the great feedback. We are so thrilled to hear that Gaurav provided you with quick and effective support. Please check our Help Centre and don't hesitate to reach out to our live chat if you require more assistance!