All reviews

Rating Breakdown

  • 5
    73% (268 ratings)
  • 4
    8% (30 ratings)
  • 3
    4% (16 ratings)
  • 2
    2% (9 ratings)
  • 1
    12% (43 ratings)

Reviews with Text

  • 92% (338)
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5 / 5 Share

Dec. 3, 2020

FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are very happy that our support team was there to help you and that Rushit was there to assist. Our support team will be there when you need us!

5 / 5 Share

Dec. 3, 2020

Amazing!!! Could not be any happier with how my situation was handled!! Guarav was so patient and kind & walked me through everything!! Thank you so much!!!❤❤

Using app

2 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for your review. We are thrilled that Guarav was able to help you with everything you needed, it's always pleasure for us to help. Everything looks great!

5 / 5 Share

Dec. 1, 2020

So far this app has been great for our store. I needed some help up front to get it installed on our third-party theme, but once installed it's been working just like it said it would. It can take some work to style like you need it, but overall it does the trick!

Using app

19 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review. We are really happy to hear that our app is working for you and that we were able to help with the install. It is looking great!

5 / 5 Share

Nov. 27, 2020

Usman has been very helpful, twice. The app is now set up; I'll have more feedback about the app within one month.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We are really glad that Usman was there to help you and very excited that Bold subscriptions is ready to go on your store! We are always there to help if you need us.

5 / 5 Share

Nov. 23, 2020

Simran was absolutely AMAZING!! Came right in and, within 15-mintues, had my whole problem solved in an almost effortless (on my end) way! I couldn't be happier. Simran is a STAR!!!! Thank youuuuuu a million :)

Using app

8 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that Simran was able to help you out and so quickly! Our team will be there to help you when ever you need us.

5 / 5 Share

June 23, 2021

I spoke with Priyanka & Gagandeep at customer support who really helped out speedily and with care. Customer service is great! This is one of the main reasons I like Bold Subscriptions!

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you very much for your review. We are pleased that Priyanka was able to help you. We will be there to help you if you ever need any more assistance! Very excited to see the success of your subscriptions!

5 / 5 Share

Nov. 19, 2020

I was very weary at first to do the chat support, but Clifford did an amazing job in guiding me through the Bold Subscription process. He was very efficient, polite, and the process was very seamless. I appreciate him and thank you Bold!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are really happy to hear Clifford was able to guide you through the set up process. If there is anything you need assistance with we are always there to help!

5 / 5 Share

Nov. 15, 2020

Hi, guys just wanted to know if the subscriptions ( for a customer of my website) recur automatically? and also how is the cancellation process once a person is subscribed to my website? Thanks

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, Subscriptions do recur automatically! Also you can read more about the cancellation flow for your subscribers here: https://support.boldcommerce.com/hc/en-us/articles/360050716832-Cancellation-Dunning-Management