BOLD Subscriptions App
Best Shopify Subscriptions App, Subscription Sales and Mgmt
Rating
4.3
feedback
377
chart
#2,113
All reviews
Review RSS Feed
Jan. 14, 2021
Simran was great helping us with everything we needed. They made the whole installation process very simple & helped with any issues. Navjot was also great when first installing the app
Thank you so much the review! Very happy to hear that Simran and Navjot were able to help you out with any issues of questions. Please feel free to checkout our Help Center and Live Chat if you have any further questions.
Jan. 12, 2021
Simran was extremely helpful when we need to clarify if bold subscription app could meet one of our needs! and it can! great app and is very flexible!
Thank you for your review. We are so pleased that Simran was there to help you and so happy that you are liking the Bold Subscription app. We are always happy to help!
Jan. 12, 2021
Support is awesome. Simran helped us with install questions and getting the display looking good on the spot. Couldn't ask for a better experience. Highly recommend the subscription app as well as the customer support. Well done team.
Thank you so much for your review. We are super happy that Simran was there to help you with your installation questions. If you ever need any more assistance we are always happy to help. It looks great!
Jan. 11, 2021
Customer service was excellent. Gagandeep helped us really fast with our automatic installation process.
Thank you for your review. We are so pleased that Gagandeep was there to help you with your installation! If you ever need us we will be there to help.
Jan. 2, 2021
I found the app very easy to install and configure. I am looking forward to seeing how it works. I had a small technical issue and Aryan answered me right away and took care of it. Thank you so much!
Thank you for your review. We are so happy that you found everything easy to install and configure. It's our pleasure to help you with anything you need, if you ever need any help with set up please don't hesitate to contact us.
Dec. 22, 2020
Very good support service, they promptly help to configure the application correctly, which is very important in light of recent changes
Thank you for your review! We are happy that we were able to assist you with configuration. If you have any more questions or concerns we are always happy to help!
Dec. 18, 2020
This app is only one of 2 available that has all the features for subscriptions. I had the app for several months, canceled it because I felt the cost with just one subscriber was not justified. Then I did a lot of research looking for an alternate app; there were none comparable so I came back. Customer service has were been so helpful with any issues I had the first time around, and even helped me to uninstall the code when I canceled. Now I'm back and there are helping me get started again,
Thank you so much for your feedback. Really interesting to hear about your experiences starting with subscriptions, changing you mind, then headed back. Please don't hesitate to let us know if there is anything we can do to help ease the transition back to Bold.
Dec. 9, 2020
Priyanka was extremly patient and quick to resolve my issue. Great customer service two thumbs up! Thank you again!!!
Thank you for your review! We are so happy that Priyanka was able to solve your issue quickly. It's always our pleasure to help, it looks great!
Dec. 7, 2020
I used this app to help me set up subscription options on my website. The tech team helped me out within 24 hours of reaching out.
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using Bold!
Dec. 4, 2020
Simran did a great job for us! Thanks again! Simran a fait un travail exceptionel ! Merci encore !!!
Thank you for your review! We are so happy that Simran was there to assist you, everything looks fantastic. Don't forget, if you need us we are there to help!
Dec. 3, 2020
FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.
Thank you for your review. We are very happy that our support team was there to help you and that Rushit was there to assist. Our support team will be there when you need us!
Dec. 3, 2020
Amazing!!! Could not be any happier with how my situation was handled!! Guarav was so patient and kind & walked me through everything!! Thank you so much!!!❤❤
Thank you so much for your review. We are thrilled that Guarav was able to help you with everything you needed, it's always pleasure for us to help. Everything looks great!
Dec. 1, 2020
So far this app has been great for our store. I needed some help up front to get it installed on our third-party theme, but once installed it's been working just like it said it would. It can take some work to style like you need it, but overall it does the trick!
Thank you for your review. We are really happy to hear that our app is working for you and that we were able to help with the install. It is looking great!
Nov. 27, 2020
Usman has been very helpful, twice. The app is now set up; I'll have more feedback about the app within one month.
Thank you for your review. We are really glad that Usman was there to help you and very excited that Bold subscriptions is ready to go on your store! We are always there to help if you need us.
Nov. 23, 2020
Simran was absolutely AMAZING!! Came right in and, within 15-mintues, had my whole problem solved in an almost effortless (on my end) way! I couldn't be happier. Simran is a STAR!!!! Thank youuuuuu a million :)
Thank you for your review. We are so happy that Simran was able to help you out and so quickly! Our team will be there to help you when ever you need us.
June 23, 2021
I spoke with Priyanka & Gagandeep at customer support who really helped out speedily and with care. Customer service is great! This is one of the main reasons I like Bold Subscriptions!
Thank you very much for your review. We are pleased that Priyanka was able to help you. We will be there to help you if you ever need any more assistance! Very excited to see the success of your subscriptions!
Nov. 19, 2020
I was very weary at first to do the chat support, but Clifford did an amazing job in guiding me through the Bold Subscription process. He was very efficient, polite, and the process was very seamless. I appreciate him and thank you Bold!
Thank you for your review! We are really happy to hear Clifford was able to guide you through the set up process. If there is anything you need assistance with we are always there to help!
Nov. 15, 2020
Hi, guys just wanted to know if the subscriptions ( for a customer of my website) recur automatically? and also how is the cancellation process once a person is subscribed to my website? Thanks
Hi there, Subscriptions do recur automatically! Also you can read more about the cancellation flow for your subscribers here: https://support.boldcommerce.com/hc/en-us/articles/360050716832-Cancellation-Dunning-Management