All reviews

Rating Breakdown

  • 5
    74% (278 ratings)
  • 4
    8% (30 ratings)
  • 3
    4% (15 ratings)
  • 2
    2% (9 ratings)
  • 1
    12% (44 ratings)

Reviews with Text

  • 92% (346)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2025

Daniel & Taylor were straight onto my issue, and it was fixed within days albeit from the other side of the world! Great works guys, much appreciated!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2025

I've been using Bold for years. Occasionally there has been an issue, but they have always gotten it worked out quickly. Many thanks to Navdeep and Nicole for helping me out.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Bhumi did a good job helping me rectify an issue

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

I have been using Bold for over 5 years. Always great customer service and technology. Thank you for allowing me to run my business seamlessly!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Great company with amazing customer support. Shout out to Chandan and Daniel especially for helping us with all of our queries weekly, as well as the product team ( Paul and Art) for always giving us great advice on how to provide an excellent subscription experience for our customers.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2025

Daniel P was so helpful and patient! Our conversation wasn't short and he stayed with me until every issue was solved. Thank you so much for the great customer service! I will be sure to share with friends in the industry.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

I have been using bold for seven years now. Their customer service is number one and they are one of the most ethical companies I have ever worked with. I made an error in keeping two versions of the app going and being charged twice.Even though this was my fault (they had notified me to uninstall the old version, but I did not follow the directions), they refunded my money. Oh, and did I mention that the subscription app works flawlessly? I highly recommend.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2025

Chintak was great - knowledgeable and quick!

Store

SANE:MD

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We do our best! Thanks for leaving a review.

5 / 5 Share

Aug. 20, 2025

thanks to Santinder for helping me translating the customer portal to spanish!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

Daniel is a great guy :)

Using app

25 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the shoutout and review!

5 / 5 Share

May 30, 2025

I needed help with a Bulk Update for my Caramel Club, Chintak was very helpful and professional! Was able to update everything very easily.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to help! Thanks for leaving a review.

5 / 5 Share

May 29, 2025

Daniel, the agent that assisted me, quickly resolved my issue and was very helpful!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! :)

5 / 5 Share

May 28, 2025

Support for Daniel was great so thanks again for your help.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that Daniel was able to help you! Thanks for the review.

5 / 5 Share

May 20, 2025

The onboarding process at BOLD has been seamless so far. Chintak has been able to help us with all of our customization requests.

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Glad Chintak has been able to help out! Cheers!

5 / 5 Share

May 20, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review!

5 / 5 Share

May 14, 2025

Absolutely wonderful customer service

Using app

Over 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Glad our team was helpful! Thanks for the review.

5 / 5 Share

May 8, 2025

Love this APP and the customer service is quick and efficient.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear you're loving Bold Subscriptions and our Customer Success team! Thanks for taking the time to leave a review.