All reviews

Rating Breakdown

  • 5
    70% (274 ratings)
  • 4
    12% (48 ratings)
  • 3
    5% (18 ratings)
  • 2
    2% (8 ratings)
  • 1
    11% (43 ratings)
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5 / 5 Share

Jan. 29, 2024

Good app, excellent customer service. V1 was good, but it did have a few issues (mostly relating to the fact that it was a third party payment and not fully integrated with Shopify). V2 has fixed all of that, so now refunds, shipping, payments, etc. are all seamless. The team helped me with the transition from V1 to V2 and that worked very well. Overall, I'm very happy with this app and would recommend it to anyone looking for basic subscription operations on their shopify page

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write in with your review — we appreciate your support! We are so glad you are happy with the new functionality and are finding things so seamless. Thanks for choosing Bold!

5 / 5 Share

Feb. 15, 2024

Bold works good for us. Still getting used to everything after migration from Bold V1, but overall it works fine.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for writing in with your feedback! We are sorry to hear that things fell short of your expectations. Our team has reached out to provide assistance and clarify Shopify's requirement to move to an app that supports the Shopify checkout. We hope to get you back on track as quickly as possible!

5 / 5 Share

Jan. 27, 2024

We used the 1.0 version of this app and are thrilled with all the updates and changes to this new version. The integration into Shopify is seamless and the intuitive way the app works is fantastic for someone like me who is so not tech savvy. Can't thank Bold enough for all their help and the ability to maximize my sales with recurring revenue. Their support is phenomenal as well!

Using app

3 months

Total reviews

10

Average rating

4.6

Developer Reply

We are so happy to read your review! Thanks so much for writing in. This is exactly what we strive to provide — helpful support and an easy, seamless experience for all to enjoy! We look forward to your continued success with Bold!

5 / 5 Share

Jan. 26, 2024

Easy, Simple & Great! This app is a fabulous add on for any e-commerce site trying to maximize reoccurring revenue. Easy and fast to install, straight forward intuitive interface on both front and back ends and works great! Highly recommended!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your glowing review, we appreciate you taking the time to write in! Reviews like yours truly make our day! Thanks for your kind words and thanks for choosing Bold!

5 / 5 Share

Jan. 26, 2024

Been using Bold for 6+ years. Some of the BEST customer service you can find. Even to the point where they'll help adjust the product subscription layout. Game changer. And the features are great for our one-product based business. Reliable company that we don't plan to switch.

Store

Zaca

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review! Our team is humbled and thrilled to read your words. Thanks so much for taking the time to write in. We look forward to many more years of continued success working together!

5 / 5 Share

Jan. 26, 2024

Great app. I've been using this to manage my subscription vegan meals for years now.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Good experience with the new app - we switched over from v1 - the migration was seamless and so far we're enjoying the new interface and are finding it able to suit our needs very well. We've had a few minor fixes that we've needed to get set up and customer service has been great. We've been dealing with Chaysen and they've been excellent!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

We are thrilled to hear your migration process went well. That is the kind of service Chaysen and the rest of our team work hard to provide! We are always happy to help should bumps in the road arise. Thanks for choosing Bold!

5 / 5 Share

Jan. 25, 2024

Bold has the best apps, for the best price, with the best support. I’ve been using them for the better part of a decade and it finally became time for me to migrate away from Recharge when they raised the prices of our plan. Chaysen and his team made the process so easy. Everyone we worked with was incredibly responsive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are over the moon to read your review! Our team works hard to ensure the very best support for our merchants - this will truly make their day. Thank you for taking the time to write in. We excited to watch your growth with Bold!

5 / 5 Share

Jan. 25, 2024

We like that now there's direct access to the subscription from the order in Shopify. Thank you

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so glad to hear you are finding new and useful features with Bold Subscriptions. Words like your motivate us to continually improve and develop more features for our customers! Thanks for choosing Bold!

5 / 5 Share

Jan. 25, 2024

Bold is a crucial stepping stone for growth in any online retail business, offering customers opportunities to set up subscriptions to relive stress of having to constantly re-order. As well as helping companies secure future set orders. Bold support/customer services have been a wonderful help in any required support or questions.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Our customer success team will be thrilled to read your review. Thanks so much for your kind words! We are happy to be a part of your success and look forward to serving you for many more years to come!

5 / 5 Share

Jan. 24, 2024

this subscription app has quite a few customizable pieces to help me get my products exactly how i'd like them. we sell pretty nuanced and only on a yearly subscription, and once set up, bold does it all for me.

Using app

9 months

Total reviews

12

Average rating

5.0

Developer Reply

We are humbled by your kind review. We are so glad that we can meet your unique requirements and wish you continued success! Thanks for choosing Bold!

5 / 5 Share

Jan. 24, 2024

Easy app to use for subscriptions

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your support! We are so glad to hear about your experience!

5 / 5 Share

Jan. 24, 2024

Fantastic customer service! Transition from v1 to v2 was seamless, and now backend is much more user friendly.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to hear you had a seamless experience and are enjoying the new version. Our migrations team will be thrilled to read your feedback! Thanks so much for your support and thanks for choosing Bold!

5 / 5 Share

Jan. 24, 2024

We have used both versions of bold now. Each has been simple to use and easy to navigate. Their team was super helpful for moving our subscribers to the new platform. They made sure everything was running smoothly before letting us know the integration was finalized. The new version of bold is a little different than the one before, but it is still an excellent service.

Store

Zatural

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

Thanks so much for your positive review. We are thrilled that you found our migration service so helpful! This is exactly what we strive to do - make your life easier!

5 / 5 Share

Jan. 24, 2024

Easy to work with and performs as advertised. Also they have humans on the back end to assist as needed.

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for taking the time to write in! We're always happy to assist our merchants whenever needed. We'll be sure to pass along your kind review to the team!

5 / 5 Share

Jan. 22, 2024

Bold Subscriptions has been exactly what our subscription box business needed! It works great and greta for our customers!

Store

Trunky

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear that Bold Subscriptions works so well for your company! Thanks for taking the time to write in and thanks for choosing Bold!

5 / 5 Share

Jan. 22, 2024

Great app to use and we have been using for the past couple of years. Service is great and help is always on the other side, which is very important for us. Would recommend to any business, especially with the free introduction trial period for you to try. Would be great if there was a service, where you can hire a BOLD expert to help companies increase their subscription numbers.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind review - and your suggestion! Something to think about for sure!

5 / 5 Share

Jan. 22, 2024

Great!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Love BOLD! Easy app to install and get started on. Easy to also navigate and manage.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Very useful for monthly subscription on books.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We just love to hear you are finding Bold Subscriptions so useful for your business - this truly makes our day! Thank you so much for writing in with your kind review!