All reviews

Rating Breakdown

  • 5
    71% (327 ratings)
  • 4
    11% (52 ratings)
  • 3
    5% (21 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (52 ratings)
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5 / 5 Share

Dec. 2, 2024

We had an issue with the Liquid code that meant that we couldn't make full use of the application's functionality. Taylor made an amendment to the code remotely and got us up and running within an hour. Very happy!

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 15, 2024

Just got migrated with bold subscription, Chintak was absolutely awesome, so helpful, knew what he was doing going extra mile and all. Chintak is the reason you got a 5-star rating from me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

We mucked around for months trying to figure out what to do and when to start our migration form Subs V1 to Subscriptions to Shopify Checkout. Cheyson and Cody and his team jumped in and sorted everything out with simple easy steps and it took no time. This took all the pain away and in the end was a very simple process. Thanks to you both and your teams, we certainly appreciate your assistance.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Great app and excellent customer support! Thank you, Nicole!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

AMAZING Customer Support - Daniel was phenomenal and patient

Store

oh hey

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Just went through the migration process from v1 to BOLD Shopify Checkout and it was a very smooth process that was significantly helped by the amazing customer service provided by Daniel and Chaysen.

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

I've worked with Chaysen a few times and he helped me migrate to the new version of Bold, and I am very appreciative of him!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Chintak helped me when I didn't want to be helped. I wanted him to just do it all! But with some breath work, a bit of patience and his PATIENCE combined we had success in less time then I'd expected.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

BOLD has worked well for my business for the last 5 years. It's been reliable and help was provided whenever I had a (rare) issue. I just migrated from V1 to V2 and support was helpful throughout the whole process. Everything is working well so far, and I appreciate Chintak walking me through all the steps.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Chintak was awesome! Helped me figure out the issue very easily!

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

It's helpful as you can resolve any issue with a live agent than AI immediately.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 11, 2024

We have used BOLD for YEARS and they have always been amazing and offer the best support. We have over 1,000 subscribers and they keep coming out with new features. On occasion we have a few gateway issues with payment processing, but they are always super quick to respond. Not only that our customs love how easy it is to sign up, change and edit their subscriptions. I HIGHLY recommend this app to anyone who is looking for a good subscription app for their business.

Using app

About 3 years

Total reviews

5

Average rating

4.4

Developer Reply

LOVE to hear this!! Thank you so much, and just you wait... even MORE exciting features coming soon! We're on a mission to make Bold Subscriptions the Highest Converting, and Highest subscription optimizing app on Shopify period 💪

5 / 5 Share

Sept. 6, 2024

Excellent app and brilliant, fast support from the team. Special shoutout to Irfan, Chaysen & Evan. Thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Support is so important to us. We do it all in house with a 100% Canadian team. Best of luck over the holidays!

5 / 5 Share

Sept. 4, 2024

This plugin is good option if you want to have a product or donation subscription. It supports for many kinds of payment method with Shopify Payments. Also, the support team is available to answer any question or concern including migration V1 to V2. Excellent!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!! That's actually a great use case, we see a lot of people using it to accept donations on a recurring basis. It's not something you normally think of, but that's a perfect way for it to be used!

5 / 5 Share

July 10, 2024

I had a quick issue with setting my default from subscription to one-time purchase and Krupa was able to help me quickly with a screenshot and quick video. I have had bold for 3 years and their customer service is really good.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Glad we were able to help resolve the issue. Thanks for the kind words!

5 / 5 Share

June 24, 2024

Bold Subscriptions is easy to use, and the customer service team is able to quickly help us resolve issues. We worked with Krupa a few times from their CS team and they're great :)

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear Krupa was able to help and you're finding our app easy to use! Thanks for the kind review :)

5 / 5 Share

June 13, 2024

V2 has been great for us. I needed a few things yesterday, and the service was fantastic. Fast, responsive. Able to do customizations.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help! Thanks for 5 Stars!

5 / 5 Share

June 12, 2024

We have used Bold Subscriptions for over three years to bill our monthly recurring Shopify accounts. Have experienced virtually no issues and have had great support when required. Love the new app dashboard. Would highly recommend to any business needing a reliable customer billing platform.

Developer Reply

Glad to hear it! Thanks for taking the time to leave a review.

5 / 5 Share

June 5, 2024

Krupa is great!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review!