All reviews

Rating Breakdown

  • 5
    73% (268 ratings)
  • 4
    8% (30 ratings)
  • 3
    4% (16 ratings)
  • 2
    2% (9 ratings)
  • 1
    12% (43 ratings)

Reviews with Text

  • 92% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2025

The app is very easy to manage, both from the admin and customer vantages. We've been using it for 4+ years for our deodorants with no issues and almost immediate in app support for any issues you come across or questions you have. I recently had a question about an active subscription I have for a product that has no variants that I wanted to add a variant to but was worried it might disrupt the active subscriptions. Chintak was able to test different ways of solving the issues on a test store and I went from realizing a potential problem to having a solution in under 10 minutes on the help chat.

Store

SIN-MIN

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Chintak Pandya provided me quick and very accurate solutions to the issue I was having and was super patient and stayed with me while I had to pause talking to him and help a customer!

Using app

8 months

Total reviews

6

Average rating

4.8

Developer Reply

We're glad Chintak was able to help you out. Thanks for the review!

5 / 5 Share

Jan. 16, 2025

Chintak has been very helpful, prompt and willing to assist in my needs!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Don't hesitate to reach out if theres anything else we can help with.

5 / 5 Share

Jan. 10, 2025

Chaysen was awesome to work with! He met my expectations and beyond! If the whole team has a servant heart like him, Bold will surely excel with their company. Thank you for such a seamless experience and your willingness to help me migrate everything over and offer more services. Thank you.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Happy to hear your migration went well! Thank you.

5 / 5 Share

Dec. 31, 2024

I have used the subscriptions for about 5 years now. The app has been great and the support when needed has been just as awesome. Thankfully I don't need support very often!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Excellent support from Irfan today, thank you so much!

Store

Hay Box

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

I have enjoyed this app. The first version was a bit complex to set up, but now that they've updated everything, it seems to be working smoothly. There have been some hiccups, but every time I've reached out, the staff are always quick to respond and resolve issues. Thank you Chintak! You were a great help!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Daniel is the Bomb!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

The app is very easy to navigate. If you ever run into any issues, their support team has always done a great job. I've worked a lot with Chintak and he's always resolved any issue quickly. Great app and great support!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

very helpful with screenshots to guide me.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for taking the time to leave a review!

5 / 5 Share

Nov. 12, 2024

Daniel helped me navigate learning bold and some glitches customers were having! He was great!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you had a great experience with our support team! Thanks for leaving a review.

5 / 5 Share

Nov. 7, 2024

10 STARS for CHINTAK. They did not give up until a solution was found. Friendly, thorough and persistent. Thank you, Chintak!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words about Chintak! We're happy to help.

5 / 5 Share

Oct. 30, 2024

Store

Crimson

Using app

16 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 29, 2024

Taylor did a fantastic job. Thank you BOLD

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you had a positive experience with our support team. Thanks for the review!

5 / 5 Share

Oct. 29, 2024

Bold's Migration Team was a big help in getting us up to speed in our latest update. Brysen and Cody worked with our team to ensure we had everything working as intended for our subscription products without interruptions to our existing customers.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you had a positive experience for your subscription migration. Thanks for the kind words.

5 / 5 Share

Oct. 28, 2024

The migration process was very simple. The team stayed in communication and answered all of my questions. Appreciate the support and would recommend bold to other organizations.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Comments like these keep us going.

5 / 5 Share

Oct. 17, 2025

CHINTAK was awesome to work with and did a great job! Hawk Soap Co.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

This app is a huge enabler for the e-commerce side of our business, and the updates over v1 make it significantly easier for customers to manage their own subscription changes. When we have had questions or integration items to address, the BOLD team has been responsive and thorough. Special shout out to Brysen on the customer support team--thank you for going the extra mile to thoroughly address our questions.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

This made our day!! So glad to hear you're enjoying it 🙌

5 / 5 Share

Oct. 19, 2024

I forbindelse med en migration af subscribers fra Bold Subsciptions v1 til Bold Subscriptions with Shopify Payment har jeg fået fantastisk hjælp i denne uge af Cody i Customer Service. Cody holdt fokus på opgaven, holdt mig løbende godt informeret om processen og kom i mål med det.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

We had an issue with the Liquid code that meant that we couldn't make full use of the application's functionality. Taylor made an amendment to the code remotely and got us up and running within an hour. Very happy!

Using app

3 months

Total reviews

1

Average rating

4.0