BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.3
feedback
392
chart
#1,312
All reviews
Rating Breakdown
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Jan. 19, 2022
Great customer service from Colton, Nikhil, Rifat, and Chaysen. Installation process is straightforward, and it looks great on the store.
We are so glad to hear you received great customer support! That is what we strive for at Bold. Thank you for your kind words, we will be sure to pass those along to the team! Thanks for choosing Bold!
Jan. 17, 2022
Subscription service works great. Vineet was very helpful with setting up my subscription option for various products.
Thank you kindly for leaving a review. We are so happy to hear Vineet was able to help you get set up quickly. That is the kind of support we strive to provide! We wish you every success!
Jan. 17, 2022
Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.
We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!
Jan. 12, 2022
So far very helpful. The chat team was very helpful and quickly responded. It is currently meeting all our needs for a subscription app.
Thank you for your kind words! We are glad to hear our product is meeting your needs and you found our live chat helpful. Reviews like your let us know we are on the right track! Thanks for choosing Bold!
Jan. 11, 2022
Jericho was a great help. Got everything set up with our new theme. Bold works great! We've been using it for about 2 years now
Thank you for taking the time to leave a review! We will be sure to pass along your kind words to Jericho. Thanks so much for choosing Bold, we wish you every success!
Jan. 10, 2022
Just off of on online help with Vineet. They were incredibly patient with our issue and fixed it seamlessly. Excellent customer service!
Dec. 7, 2021
Jericho was a great help in finding out why my customer's subscription order interval was processing too quickly. I really appreciate the follow up email with the detailed explanation. Thank you!
Thank you so much for the review! We've passed your feedback onto Jericho and the support team. :)
Dec. 7, 2021
Jericho was a great help from BOLD. He helped me customize the Subscription app to appear & function the client desired.
Thank you so much for the review! Jericho is an absolute rockstar. :) On behalf of Bold, we hope you have a happy holiday season!
Nov. 17, 2021
Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!
Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.
Nov. 8, 2021
Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended
We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!
Nov. 8, 2021
Very good and fast customer service! @Gagandeep #1! I had a custom install done in no time. I am glad i choose Bold for my subscription project.
Thank you for the kind review. So glad Gagandeep was there to assist. Thank you for choosing Bold for your subscriptions!
Nov. 4, 2021
Customer support is great! They have helped me with any problems I have faced. Thanks Chintak for making this a easy process.
Thank you for your review. We are so glad that we were able to help you !
Oct. 29, 2021
Bold Subscription service has always been top notch for us. We have ZERO know-how when it comes to this stuff, and each time we have a mini-crisis, they're always there to help. Today, my customers couldn't view their My Subscriptions page. I popped onto live chat and both Nir and Guarav looked into the issue, asked relevant questions and got us up and running again in no more than 15 minutes. Amazing. I can say with certainty that Bold apps have some of the best service of all of my app plugins with Shopify. Plus, it runs smoothly, so that's a big plus! Thanks Nir and Guarav for making this is a much less stressful experience.
Thank you for your kind review. It makes us happy that Nir was able to help you with your mini-crisis. We are always here to help no matter how big or small the crisis is. Thank you for choosing Bold!
Oct. 22, 2021
Sehr happy mit der App, genau das, was wir gesucht haben. Also, excellent, friendly and quick support by Kelsey. Thank you :)
Thank you for your review. We are so happy that Kelsey was there to support you. Thanks for choosing Bold!
Oct. 19, 2021
This applicati9on is very easy to use and customer service was fabulous assisting me with the initial setup. I was able to do the rest myself.
Thank you for the review. Glad you found the app user friendly, we are so happy that everything is working out!
Oct. 18, 2021
We've been with Bold Subscriptions through to this latest version 2.0. The first admittingly had some flaws, but we were able to work through them with their tech support and things ran pretty smoothly. This latest version has been great so far. The customer service has been excellent this time around ~ thanks, Kelsey ~ you ROCK! Bold is growing with us and we really appreciate the seamlessness of using Shopify and Bold together.
Thank you for leaving us a review. We are so happy that Kelsey was there to help you with any issues you were having and that everything went smoothly! You Rock!
Oct. 15, 2021
I installed Bold Subscription service and hit a wee snag right near the end. Thanks to Nir at Bold for getting it all to work in a very short time as we communicated via chat. I am very grateful and looking forward to putting the app to use for our customers! Thanks, Nir! Leigh :-)
Thank you leaving us a review. We are so pleased that Nir was there to help you along and in a short time resolve your issue. We are so grateful that you chose Bold!
Oct. 15, 2021
Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.
Thanks for the review. We are are so happy you love the app!
Oct. 13, 2021
Awesome product and customer service, they are fast and reliable awesome that we have companies like them. that take care of the customers!
Thank you kindly for the review. We are so happy that you were taken care of and that we were able to help. Thanks for choosing Bold.
Oct. 13, 2021
Worked with Kelsey today to help set up a subscription for my winery. Great service very easy to understand the set up and answers from her. Keep up the good work! Got a little bit of stuff to get through but I've got all the tools I need. Bill Gunn Owner William Gunn Wines, LLC
Thank you for your review. So glad that Kelsey was there to help you get subscriptions set up. Thank you for choosing Bold!