All reviews

Rating Breakdown

  • 5
    74% (278 ratings)
  • 4
    8% (30 ratings)
  • 3
    4% (15 ratings)
  • 2
    2% (9 ratings)
  • 1
    12% (44 ratings)

Reviews with Text

  • 92% (346)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2024

Irfan a été très aidant et a résolu tous mes problèmes en quelques minutes! Mes clients aussi sont très heureux de leur expérience

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! I'm glad that Irfan was able to quickly and efficiently resolve your issues.

5 / 5 Share

April 29, 2024

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a review!

5 / 5 Share

Sept. 8, 2025

Easy to talk to, fast to help. Happy with the service and with the revenue this app brings to my business! Thanks so much to Taylor for helping us during the change, it was super easy and went super smooth. BIG SHOUTOUT TO HERRRRR

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to hear you had a positive experience! Our team is always happy to help, and knowing the app is boosting your business makes our day. Thanks for the 5 star review!

5 / 5 Share

April 18, 2024

Krupa did a great job trouble shooting. Quick turn around too!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We're happy to hear Krupa was able to help you out! Thanks for the review.

5 / 5 Share

April 9, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review!

5 / 5 Share

April 2, 2024

We've been using Bold for several years now. We were a bit anxious of switching from V1 to the new version, but I must say that 1: The tool works great, but even better 2: the support is great. (Shout out to Daniel, Krupa and Chandan) Would definitely recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Music to our ears! We're so glad the transition to V2 went smoothly and that Daniel, Krupa, and Chandan made the switch a breeze. Thanks for taking the time to leave this kind review!

5 / 5 Share

Feb. 28, 2024

We've been using BOLD for a while and have just migrated from v1 to v2 and we've left recharge from our other store. Irfan with Bold support specifically is one of the reasons we're brining everything under Bold. Irfan and the team have always been ready to help us with any problems that we have (most of which are user errors).

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. We're so glad you're loving Bold Subscriptions! Don't hesitate to reach back out if theres anything else we can do to support your subscriptions journey.

5 / 5 Share

Feb. 13, 2024

Customer service via chat was very helpful. Irfan understood the problem I had and fixed it immediately. Also sent an aritcle on how it was fixed in case I have the problem again in the future.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

I'm glad that Irfan was able to help! Thanks for choosing Bold!

5 / 5 Share

Feb. 6, 2024

Great customer service! Had a technical issue on Bold and Chandan and the online chat team have been very helpful and helped us resolve the issue in no time. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind review! We are thrilled to hear that Chandan was able to help you so efficiently!

5 / 5 Share

Jan. 31, 2024

Krupa was very kind and quick to provide answers to my multiple questions.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and lovely words for Krupa, we'll be sure to pass along your feedback!

5 / 5 Share

Jan. 29, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Good app, excellent customer service. V1 was good, but it did have a few issues (mostly relating to the fact that it was a third party payment and not fully integrated with Shopify). V2 has fixed all of that, so now refunds, shipping, payments, etc. are all seamless. The team helped me with the transition from V1 to V2 and that worked very well. Overall, I'm very happy with this app and would recommend it to anyone looking for basic subscription operations on their shopify page

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write in with your review — we appreciate your support! We are so glad you are happy with the new functionality and are finding things so seamless. Thanks for choosing Bold!

5 / 5 Share

Feb. 15, 2024

Bold works good for us. Still getting used to everything after migration from Bold V1, but overall it works fine.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for writing in with your feedback! We are sorry to hear that things fell short of your expectations. Our team has reached out to provide assistance and clarify Shopify's requirement to move to an app that supports the Shopify checkout. We hope to get you back on track as quickly as possible!

5 / 5 Share

Jan. 27, 2024

We used the 1.0 version of this app and are thrilled with all the updates and changes to this new version. The integration into Shopify is seamless and the intuitive way the app works is fantastic for someone like me who is so not tech savvy. Can't thank Bold enough for all their help and the ability to maximize my sales with recurring revenue. Their support is phenomenal as well!

Using app

3 months

Total reviews

10

Average rating

4.6

Developer Reply

We are so happy to read your review! Thanks so much for writing in. This is exactly what we strive to provide — helpful support and an easy, seamless experience for all to enjoy! We look forward to your continued success with Bold!

5 / 5 Share

Jan. 26, 2024

Been using Bold for 6+ years. Some of the BEST customer service you can find. Even to the point where they'll help adjust the product subscription layout. Game changer. And the features are great for our one-product based business. Reliable company that we don't plan to switch.

Store

Zaca

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review! Our team is humbled and thrilled to read your words. Thanks so much for taking the time to write in. We look forward to many more years of continued success working together!

5 / 5 Share

Jan. 26, 2024

Great app. I've been using this to manage my subscription vegan meals for years now.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Good experience with the new app - we switched over from v1 - the migration was seamless and so far we're enjoying the new interface and are finding it able to suit our needs very well. We've had a few minor fixes that we've needed to get set up and customer service has been great. We've been dealing with Chaysen and they've been excellent!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

We are thrilled to hear your migration process went well. That is the kind of service Chaysen and the rest of our team work hard to provide! We are always happy to help should bumps in the road arise. Thanks for choosing Bold!

5 / 5 Share

Jan. 25, 2024

Bold has the best apps, for the best price, with the best support. I’ve been using them for the better part of a decade and it finally became time for me to migrate away from Recharge when they raised the prices of our plan. Chaysen and his team made the process so easy. Everyone we worked with was incredibly responsive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are over the moon to read your review! Our team works hard to ensure the very best support for our merchants - this will truly make their day. Thank you for taking the time to write in. We excited to watch your growth with Bold!

5 / 5 Share

June 4, 2025

We wanted to add the "manage subscription" link to our customers account page. Daniel was very helpful and patient. Thank you for everything. Raul @ HAY!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We are so glad to hear you are finding new and useful features with Bold Subscriptions. Words like your motivate us to continually improve and develop more features for our customers! Thanks for choosing Bold!

5 / 5 Share

Jan. 25, 2024

Bold is a crucial stepping stone for growth in any online retail business, offering customers opportunities to set up subscriptions to relive stress of having to constantly re-order. As well as helping companies secure future set orders. Bold support/customer services have been a wonderful help in any required support or questions.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Our customer success team will be thrilled to read your review. Thanks so much for your kind words! We are happy to be a part of your success and look forward to serving you for many more years to come!