Bold Subscriptions App
All reviews
Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.
Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!
The live chat option with the Bold team is amazing. I needed help with changing something on our website for some time, and thanks to Kelsey my problem is no more. She was efficient, polite and able to direct me so well. So thank you Kelsey!
Thank you for your kind review! We are so happy to hear that you were able to get the support you needed with Kelsey. Thank you for choosing Bold!
Had some issues launching Bold but the team was amazing. BIG shout out to CHINTAK-superstar support!
Thank you for your review! The team is always happy to assist with roadblocks that come up. Thanks for choosing Bold!
Customer service with Chaysen was top notch - very knowledgeable and solved my issues quickly and completely - Bold support makes this a great add-on for Shopify. - - Mohammed was also GREAT - very knowledgeable
Customer service have been amazing whenever I need anything. The chat functionality to virtual meetings. You get what you pay for!
Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.
We needed help integrating Bold Subscriptions into our AJAX cart. The support team's help and communication was excellent and they performed the integration quickly.
The support on this app is outstanding! Shoutout to Kelsey for helping with my urgent, last minute client request.
Appreciate the kind words. The team is always happy to assist. We will be sure to pass along the kudos to Kelsey! Thank you for choosing Bold.
Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).
Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps! Thanks again for choosing Bold!
We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.
Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!
Great customer service from Colton, Nikhil, Rifat, and Chaysen. Installation process is straightforward, and it looks great on the store.
We are so glad to hear you received great customer support! That is what we strive for at Bold. Thank you for your kind words, we will be sure to pass those along to the team! Thanks for choosing Bold!
Subscription service works great. Vineet was very helpful with setting up my subscription option for various products.
Thank you kindly for leaving a review. We are so happy to hear Vineet was able to help you get set up quickly. That is the kind of support we strive to provide! We wish you every success!
Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.
We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!
So far very helpful. The chat team was very helpful and quickly responded. It is currently meeting all our needs for a subscription app.
Thank you for your kind words! We are glad to hear our product is meeting your needs and you found our live chat helpful. Reviews like your let us know we are on the right track! Thanks for choosing Bold!
Jericho was a great help in finding out why my customer's subscription order interval was processing too quickly. I really appreciate the follow up email with the detailed explanation. Thank you!
Thank you so much for the review! We've passed your feedback onto Jericho and the support team. :)
Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!
Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.
Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended
We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!
Very good and fast customer service! @Gagandeep #1! I had a custom install done in no time. I am glad i choose Bold for my subscription project.
Thank you for the kind review. So glad Gagandeep was there to assist. Thank you for choosing Bold for your subscriptions!
Bold Subscription service has always been top notch for us. We have ZERO know-how when it comes to this stuff, and each time we have a mini-crisis, they're always there to help. Today, my customers couldn't view their My Subscriptions page. I popped onto live chat and both Nir and Guarav looked into the issue, asked relevant questions and got us up and running again in no more than 15 minutes. Amazing. I can say with certainty that Bold apps have some of the best service of all of my app plugins with Shopify. Plus, it runs smoothly, so that's a big plus! Thanks Nir and Guarav for making this is a much less stressful experience.
Thank you for your kind review. It makes us happy that Nir was able to help you with your mini-crisis. We are always here to help no matter how big or small the crisis is. Thank you for choosing Bold!
Sehr happy mit der App, genau das, was wir gesucht haben. Also, excellent, friendly and quick support by Chandan. Thank you :)
Thank you for your review. We are so happy that Kelsey was there to support you. Thanks for choosing Bold!
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