BOLD Subscriptions App
Maximize Subscriptions Sales and Sell More to Every Subscriber
Rating
4.2
feedback
367
chart
#3,234
All reviews
Review RSS Feed
March 15, 2023
Brysen was really helpful, answered all my questions immediately - really pleased with the subscriptions so far.
Thanks for writing in with your review. We agree, Brysen is indeed a support superstar--we will be sure to pass along your kind words! We are so glad to hear you are pleased with the app. Thanks for choosing Bold!
March 8, 2023
Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.
Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!
Jan. 25, 2023
We are new to Bold Subscriptions and Chintak was really helpful when it came to a problem we had installing the app on our store. Very positive first support request.
Thanks so much for writing in about your experience. This is the kind of feedback that we love to hear! Our team is always happy to help out whenever needed. Thanks for choosing Bold!
Aug. 9, 2022
The live chat option with the Bold team is amazing. I needed help with changing something on our website for some time, and thanks to Kelsey my problem is no more. She was efficient, polite and able to direct me so well. So thank you Kelsey!
Thank you for your kind review! We are so happy to hear that you were able to get the support you needed with Kelsey. Thank you for choosing Bold!
July 8, 2022
Had some issues launching Bold but the team was amazing. BIG shout out to CHINTAK-superstar support!
Thank you for your review! The team is always happy to assist with roadblocks that come up. Thanks for choosing Bold!
Feb. 14, 2023
Customer service with Chaysen was top notch - very knowledgeable and solved my issues quickly and completely - Bold support makes this a great add-on for Shopify. - - Mohammed was also GREAT - very knowledgeable
May 25, 2022
Customer service have been amazing whenever I need anything. The chat functionality to virtual meetings. You get what you pay for!
May 24, 2022
Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.
May 6, 2022
We needed help integrating Bold Subscriptions into our AJAX cart. The support team's help and communication was excellent and they performed the integration quickly.
March 4, 2022
The support on this app is outstanding! Shoutout to Kelsey for helping with my urgent, last minute client request.
Appreciate the kind words. The team is always happy to assist. We will be sure to pass along the kudos to Kelsey! Thank you for choosing Bold.
March 4, 2022
Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).
Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps! Thanks again for choosing Bold!
Jan. 20, 2022
We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.
Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!
Jan. 19, 2022
Great customer service from Colton, Nikhil, Rifat, and Chaysen. Installation process is straightforward, and it looks great on the store.
We are so glad to hear you received great customer support! That is what we strive for at Bold. Thank you for your kind words, we will be sure to pass those along to the team! Thanks for choosing Bold!
Jan. 17, 2022
Subscription service works great. Vineet was very helpful with setting up my subscription option for various products.
Thank you kindly for leaving a review. We are so happy to hear Vineet was able to help you get set up quickly. That is the kind of support we strive to provide! We wish you every success!
Jan. 17, 2022
Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.
We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!
Jan. 12, 2022
So far very helpful. The chat team was very helpful and quickly responded. It is currently meeting all our needs for a subscription app.
Thank you for your kind words! We are glad to hear our product is meeting your needs and you found our live chat helpful. Reviews like your let us know we are on the right track! Thanks for choosing Bold!
Dec. 7, 2021
Jericho was a great help in finding out why my customer's subscription order interval was processing too quickly. I really appreciate the follow up email with the detailed explanation. Thank you!
Thank you so much for the review! We've passed your feedback onto Jericho and the support team. :)
Nov. 17, 2021
Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!
Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.
Nov. 8, 2021
Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended
We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!
Nov. 8, 2021
Very good and fast customer service! @Gagandeep #1! I had a custom install done in no time. I am glad i choose Bold for my subscription project.
Thank you for the kind review. So glad Gagandeep was there to assist. Thank you for choosing Bold for your subscriptions!