BON: Loyalty Rewards Referrals for Shopify

BON: Loyalty Rewards Referrals

BON Loyalty Program, Rewards Referrals - Shopify Loyalty App

Rating

4.9

feedback

1,749

Reviews

chart

#509

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    17%
  • Less than a month
    26%
  • Less than a year
    42%
  • More than a year
    9%

Reviews Summary

The reviews for the Bon Loyalty app on Shopify are overwhelmingly positive, with customers praising the exceptional customer service provided by the support team. Hazel, Sophie, Mia, Jean, Maxxie, and Cara are highlighted for their professionalism, knowledge, and quick responses to queries. Customers appreciate the ease of use of the app, the ability to customize it to match their brand, and the helpful features it offers for loyalty programs. The support team is commended for going above and beyond to assist with setup, customization, and resolving any issues that arise. Overall, users are highly satisfied with the app and the outstanding customer service they receive.

Highlights

Exceptional customer service
Ease of use and customization
Helpful features for loyalty programs
Professionalism and knowledge of support team
Positive user satisfaction

Rating Breakdown

  • 5
    97% (1,704 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Unbelievable customer servivce. Not once have i had to wait over 5 minutes for a reply. great app very useful, lots of things you can do with this

Store

My Store

Using app

--

5 / 5 Share

Nov. 18, 2024

Hezel solved my problem and she is very helpful

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hello Vow Studio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 18, 2024

Very helpful

Store

Neulife

Using app

--

Total reviews

2

Average rating

4.5

Developer Reply

Hello Neulife, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 16, 2024

Great customer support experience! I'm still testing the features but so far I like the point rewards system both client-facing and the backend for shop owners. Everything is very easy to setup and manage. 5/5!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello TopNotchDongs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 16, 2024

Best of the best customer service !! Fast and efficient. Max from Baron Max Wines

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Baron Max Wines, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

All reviews

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