BON Loyalty Program & Rewards for Shopify

BON Loyalty Program & Rewards

BON Loyalty Program, Rewards Referrals - Shopify Loyalty App

Rating

5.0

feedback

1,615

Reviews

chart

#421

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    29%
  • Less than a month
    33%
  • Less than a year
    24%
  • More than a year
    6%

Reviews Summary

The reviews for the BON Loyalty app are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many reviewers highlighted the helpfulness, patience, and professionalism of team members such as Lyn, Dannie, Cara, Sienna, Kian, and Hazel. Customers appreciated the seamless transition from their old loyalty programs to BON, the user-friendly interface, and the quick responses to their inquiries. The support team was commended for being available, efficient, and going above and beyond to assist with setup and customization. Overall, users expressed satisfaction with the app's features, pricing, and the personalized assistance they received.

Highlights

Exceptional customer service and support
Seamless transition from old loyalty programs
User-friendly interface and setup process
Efficient and personalized assistance
Satisfaction with app features and pricing

Rating Breakdown

  • 5
    97% (1,569 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,572)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Rani was patient and kind. They helped me understand how to read things correctly. Hazel was kind to follow up the following day to see how things are going with the fix. All is well.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Excellent customer service. Fast, friendly, competent.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

had a great experience, quick and easy. 10/10 customer service. Haley was excellent

Store

Papago

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

We just started using this and I appreciate how easy it was to set up! Rani was super helpful in answering any questions I had through the chat right away and helping me fix anything I needed. Definitely recommend! I'm excited to see how this works for our customers.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Thank you Hazel. Much appreciated help. Customer service is very prompt and knowledgable.

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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