BON Loyalty Program & Rewards
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
4.9
feedback
1,925
chart
#499
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
13%
-
Less than a month
24%
-
Less than a year
45%
-
More than a year
13%
Reviews Summary
The BON Loyalty app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by team members like Hazel, Mia, Maxxie, and Courtney. Users appreciate the ease of setup, smooth integration, and the abundance of features offered by the app. The customer support team is praised for being quick to respond, knowledgeable, friendly, and going above and beyond to assist users with any issues or customization needs. The app is described as fantastic, amazing, and highly recommended for businesses looking for a reliable rewards solution with great value for money. However, one user mentioned challenges with customer engagement and usability, particularly among male customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 4, 2025
Just installed Bon Loyalty and faced a small teething issue which is my lack of setting up. Hazel quickly send me two simple instructions to get it going. Amazing knowledge and the ability to understand my needs impressed me so much that I couldn't help it but leave this lengthy review . Is good that Bon Loyalty uses "real" people instead of chatbot . Thanks Hazel once again. Hopefully won't need you anymore in a few days time when the website goes live .
Hello The Vitamin Outlet, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
April 3, 2025
Jean and Hazel, Very pleasant and helpful
Hello Fighting Eel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
April 3, 2025
Great app for loyalty program. We initially tried another highly rated app, but it kept crashing and customer service was very much lacking. We then installed BON, and it's been great. Very easy to set up, and the customer support is amazing. Both Mia and Hazel were extremely quick to respond with helpful information. Highly recommend!
Hello Boardriding Maui, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
April 3, 2025
Hazel, is a great help for me today. With good communication skills and knowledgeable in the program. She talks to me like a friend, so I get to be comfortable right away.
Hello Commalax PH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
April 2, 2025
Hello DREAME MART OFFICIAL Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
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