BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,694
chart
#415
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
29%
-
Less than a month
32%
-
Less than a year
25%
-
More than a year
6%
Reviews Summary
The reviews for the BON Loyalty app on Shopify are overwhelmingly positive, with users praising the excellent customer support provided by team members like Hazel, Lyn, Haley, Sienna, Dannie, Kian, and others. Customers appreciate the quick responses, clear explanations, and willingness of the support team to go above and beyond to help with setup and customization. The app itself is described as intuitive, easy to use, and effective in boosting customer engagement through loyalty programs. Users also highlight the flexibility of the app and the helpfulness of the support team in tailoring features to meet specific store needs. Some users mention that the support feels more like a partnership rather than just assistance, making the overall experience pleasant and stress-free.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
The app is highly adaptable and integrates well with our needs. The functionality is flexible and easy to work with, and the customer support team has been outstanding — responsive, professional, and extremely helpful throughout the process. Overall, a great experience.
Feb. 9, 2026
I asked BON to import 15,821 customer points. They said, “Give us a few minutes.” Reader, they were not lying. Points moved. No customers were emotionally disturbed. No notification emails detonated. Zero chaos. They even flagged 266 customers without emails like calm adults running a spreadsheet-based emergency room. Then there was Hazel. Hazel checked in. Hazel celebrated. Hazel politely requested a review with the enthusiasm of someone who just discovered emojis for the first time. Was I emotionally prepared for that level of commitment? No. Did I respect it? Deeply. Migration: smooth. Communication: fast. Energy: somewhere between SaaS professional and caffeinated golden retriever. Would I recommend BON? Yes.
Feb. 9, 2026
I truly appreciate the great support from the Bon Loyalty Program team. Special thanks to Natalie for the guidance, responsiveness, and continued support.
Feb. 7, 2026
Sehr kompetenter Support, der sehr schnell hilft. Sogar am Wochenende. Besonders Haley hat mir sehr schnell und zuverlässig geholfen.
Hallo The Minerals Sports, vielen Dank, dass du dir die Zeit genommen hast, uns eine so großartige 5-Sterne-Bewertung zu hinterlassen! Wenn du jemals Unterstützung benötigst oder Fragen hast, zögere bitte nicht, dich bei uns zu melden. Du kannst direkt über unsere Website mit uns chatten oder uns eine E-Mail an [email protected] schreiben. Wir sind jederzeit gerne für dich da und helfen dir weiter!
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