BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,758
chart
#410
All reviews
Review RSS Feed
Oct. 25, 2025
A great loyalty app - great value for money. Support is excellent - even answered on the weekend, which was a nice surprise
Hello Aleemahs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 24, 2025
The BON Loyalty Program and Rewards app is intuitive and easy to use. Special thanks to Hazel from live chat for her excellent and professional assistance — she made the process smooth and efficient. At the moment, I’m waiting for the option to change the default phone number prefix from the US to Germany. Asking customers to scroll through 100+ countries to select theirs creates unnecessary friction, and many might leave the default US prefix and simply type their number after it — resulting in contact data that has little or no value for the store.
Hello TETO Temporäre Tattoos, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 24, 2025
It's rare to find an APP with 5.0 ratings anywhere! I've experienced it now having just migrated from Smile.io to Bon loyalty app. Kian was super helpful in answering all my questions via chat and email. The BON support team is spontaneous to respond and transitioned from one agent to another seamlessly during my migration process. Even when I accidentally closed my chat window, I was back with Kian within one minute after connecting with a different agent. I'm looking forward to using BON Loyalty program and trusting that my 38K customers will have similar and rewarding experiences!
Hello Churchill's Fine Teas, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 24, 2025
So far the team is very responsive - and most important is that they really know their stuff. Especially "Kian" from customer support and also "Hazel". We upgraded to the basic plan recently and learning how to get the best out of it step by step. Good luck to the whole team!
Hello Innovo Labs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 23, 2025
Great APP and Hazel is so kind!!!!!!!!!
Hello Zuluzenith, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 23, 2025
I just downloaded the app and have started exploring. The app seems like it will work perfect for our store. Hazel has been amazing in helping us convert from our previous rewards program. From transferring customer points, to setting up branded emails. If I could give 6 stars I would. Thank you!!
Hello The Sports Shaq, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 21, 2025
I highly recommend BON Loyalty! Hazel was amazing at her training, behind the scenes help, and dedication to make our tricky migration from another platform. She worked hard to make sure everything was done in a timely manner, and explained things to have it make sense as a new user! I look forward to digging into the customization and personalization we have with BON!
Hello Tools 4 Teaching, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 20, 2025
We had no experience with different loyalty programs apps, but BON seemed good enough with their features and options for multiple languages. Pricing is also on par with different apps so you can make a cautious investment. What we also got was great customer service and I have to give big thanks to their support and dev team. They handled most of our problems with ease. Keep up the good work!
Hello AARNI, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 17, 2025
Hello CzipLee Retail, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 16, 2025
Great customer service, really helpful and supportive. Would recommend.
Hello Borro, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 5, 2026
Veloci ed efficienti, sono veramente affidabili
Hi HobbyPesca, We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience. We're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service. Thank you once again for choosing us, and for your willingness to help us grow. 🙏 We've personally reached out to you via email, and look forward to hearing from you.
Oct. 16, 2025
I’d like to express my sincere appreciation for Sienna from the BON Loyalty team. She has been incredibly helpful and patient throughout our setup process, answering every question thoroughly and making sure we understood each step. Her professionalism, prompt responses, and friendly attitude made the whole experience smooth and reassuring. We truly appreciate the excellent support — thank you, Sienna, for going above and beyond!
Hello www.dawnanddaisy.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 15, 2025
Rani set my mind at ease about the security of the app. Thank you.
Hello M. CARYA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 15, 2025
A great tool for businesses of any size! Beyond the features, what really stands out is their exceptional customer support—one of the great experiences we’ve had with any review app on Shopify. Hazel went above and beyond to help us import our existing data and fine-tune the design so everything matched our brand perfectly. Highly recommend!
Hello Laduora, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 15, 2025
Aster in customer support was very helpful.
Hello Just CBD Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 14, 2025
The support team is fantastic and did their best to ensure a successful migration to their platform. Aster and Cara were extremely prompt with their responeses.
Hello Colorful Cute, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 14, 2025
Hazel has been a great help!
Hello Paige's Crochet, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 14, 2025
Amazing as usual - Exceptional support and onboarding team, with flexibility to branding and customise.
Hello MNQA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 14, 2025
Hazel is extremely helpful in catering to our needs! We used Bon Loyalty for our previous store, where it worked very well, so we chose to use it again for this new store. It works smoothly for both online and offline orders.
Hello Petizen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 13, 2025
Amazing customer service!!
Hello Azalea Lane Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!