All reviews

Rating Breakdown

  • 5
    98% (1,718 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2025

Hazel helped out with some issues, response time was in seconds so that is a really good thing. Have to see how the app is working in the up-coming months, but for now it has been great.

Store

Leafly

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hello Leafly, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 1, 2025

The support at BON is excellent. Their team is incredibly quick and comprehensive. Dannie has been particularly helpful, but we have dealt with other agents as well and they are all equally helpful.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Troop 47 Trading Co., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 30, 2025

Me han atendido Sienna y Mia. Y te ayudan en todo lo que pueden y te solucionan todos los problemas de manera rápida y efectiva.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Noodor.es, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 30, 2025

Thumbs up for Haze

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello PAWS CLUB PET STORE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 26, 2025

Very happy with the app, easily customisable and easy to use. Customer support is excellent. Sienna helped us with personalising our customer emails and did a fantastic job, going beyoned what I would expect. Highly recommend.

Using app

10 months

Total reviews

7

Average rating

4.4

Developer Reply

Hello Hugs For Kids, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 25, 2025

very flexible app and very good customer service

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello טאצ' אונליין, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 25, 2025

Very useful and flexible. plus, Sunny has been very helpful with setting it up

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello La Rosa Sofruco, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 25, 2025

Very helpful customer service by Hazel. So far the app has been serving what we need.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello Blood SG, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 26, 2025

Testing BON app for the moment. But since the very beginning, a very nice and efficient support team helped me. Thanks so much for that. Ideal beginning. Great tieam: Kian, Mia and Courtney

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Hello Diva Vap, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 24, 2025

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello Les Orchidées de la Belle Etoile, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 23, 2025

Sienna was patient and helpful and answered my questions quickly and clearly. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Olivia's Oils & Vinegars, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 23, 2025

Cara is very helpful and nice. Thank you a lot

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Beblue Bijoux, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 23, 2025

Cara, Courtney and Sienna have all been really helpful, even analyzing my program and making suggestions! This app is also really great, because their privacy policy is very clear and to the right standard that it needs to be for my Swiss and German customers. It is very easy to set up and customize with my own branding, and I love how they offer a referral program with the free version - many other programs don't.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Noelani Skincare, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 23, 2025

Bon service client, Courtney m'a bien aidé ! Merci beaucoup !!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour Mademoiselle Louloute, Merci beaucoup d’avoir pris le temps de nous laisser un avis 5 étoiles si merveilleux! Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail à [email protected] . Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share

Sept. 23, 2025

We are happy by its super easy navigation and integration, plus well-covered functionality like custom branding, VIP tiers, and referral rewards, even on the Growth plan. Beyond the fantastic app, their customer support team is truly outstanding. A huge shout-out to Sienna, Maxxie, Maandy, and Jean for their consistent help, and especially to Hazel, who worked closely with us from the start; Hazel and her team relentlessly found solutions to all our inquiries, even those requiring developer support, always with prompt replies, quick solutions, and a friendly demeanor. We wholeheartedly recommend Bon Loyalty for anyone looking to elevate their customer rewards.

Using app

4 months

Total reviews

11

Average rating

5.0

Developer Reply

Hello Flower Chimp, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 22, 2025

Great support, Hazel responded super fast, problem is sorted out within 10 minutes, highly recommend

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Hello Mypartybox.co.nz, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 22, 2025

Courney has been really helpful, always providing quick and effective assistance whenever we needed support. We have been using BON since 2022, and our experience has been excellent. user-friendly, reliable, and packed with features that help us engage and reward our customers.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Home and Garden, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 22, 2025

Great customer service. You are talking to actual people not AI and they are always available and ready to help. Anticipating your issues and solving your problem asap. Thank you specially to Sienna, Cara and Kian

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ornament24, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 19, 2025

I was looking for an easy to set up loyality programm and I chose BON! The setup is great and Hazel and Siena were a big help in the chat and super quick to respond. thank you!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello CauCawa - Ehrlicher Kakao, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 16, 2025

Had a demo with Cara today, great efficient presentation. I'll be starting with the app this week. So far it looks to be very DIY with helpful guidance and easily customizable. Dannie has also been helpful with set up.

Using app

28 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello Yatta Golf, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!