BON: Loyalty Rewards Referrals
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
4.9
feedback
1,755
chart
#516
All reviews
Rating Breakdown
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June 3, 2024
I received great customer service from Anna! Just wanted to hide the widget from the page (we just wanted a landing page for our referral program, no widget) and she was able to help me through chat right away.
Using app
About 1 hour
Total reviews
4
Average rating
5.0
May 30, 2024
After much time spent comparing and deliberating, we have chosen BON as the most suitable loyalty app for our online store. Its clean UI promises a high-quality user experience. Above all, we want to give high marks for their customer service. Anna, who was in charge of my account, provided very friendly and meticulous support. Customer service is a really important factor when choosing an app, so we feel reassured to continue using BON. In terms of functionality, it lacks nothing compared to other apps. The price is also very attractive compared to other apps. One downside is that it’s not possible to link custom metafields. For example, even if a customer enters their birthday in BON, that data cannot be seen in Shopify’s customer data. This means that birthday data has to be manually transferred to Shopify one by one. Although this can be somewhat resolved by exporting a CSV file and importing it into Shopify, it does create extra work. Overall, I would like to give BON a 5-star rating. Their customer service is excellent, so I am confident that they will actively solve any problems that arise in the future. If you’re looking for a loyalty app, I highly recommend BON.
May 30, 2024
The Customer Service was very prompt and she focused on fixing my problem quickly!
May 30, 2024
Excellent loyalty tool: straight forward, complete, easy to use and customizable. Support is also responsive. Maxxie was specially efficient and very nice. Thank you!
May 29, 2024
Hands down, one of the best Loyalty rewards app I have found that doesn't break the bank and is simple easy and intuitive to setup and for our customers to use. Maxxie and Cady, have been phenomenal to communicate with and have been able to get us squared away on any quick customizations we required to make things look esthetically pleasing and on brand on our store. High Recommend you give this app a try.
Hello High Mark Distillery & Barrel House Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 24, 2024
From the moment I got on the app, Cady assisted and guided me through the setup. Although I didn't need much help, she insisted on giving me suggestions which ended up being very helpful. I like the immediate support of this app!
May 24, 2024
Mia answered all my questions quickly and clearly. She provided me with a solution that allowed me to wait calmly for the techniciens' solution. Well done and thank you
Hello MesBilles Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 24, 2024
The BON support team is really great, including Maxxie and Anna, who helped us a lot with the transfer of our customer database. We love the BON app which is now online on our Canadian website! Thanks again for the help, they were always available even on weekends!
Hello Les Laines Biscotte Yarns Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 23, 2024
Outstanding support from Cady, Maxxie, Sophie, and others. Fast service, always responsive, and they consistently help me with my questions.
May 21, 2024
Voor ons een prima spaarprogramma en de installatie was met ondersteuning van Sophie (via ingebouwde chatfunctie) snel uitgevoerd. Omdat we een vergelijkbaar systeem in onze fysieke winkel gebruiken willen we dit ook online aanbieden en hiermee een prima online alternatief kunnen bouwen!
May 21, 2024
Customer service is good, professional and prompt. Agents like Sophie are very nice and patient.
May 20, 2024
Wow! Easy to use. The onboarding checklist is very helpful, and there’s a lot of amazing features, even in the free plan! Just like the other reviews say, the customer service is amazing. Anna was my support person & was so kind and helpful. Amazing experience:)
May 19, 2024
Maxxie, Cady, and Anna were very helpful on helping me fix items on my store. Thank you again for all of your help!
May 17, 2024
I just recently activated the BON loyalty app. So far the customer service provided by Maxxie, Anna and others has been very responsive and gives me confidence for the future using this new app. The BON app is highly customizable and quite easy to set up.
Using app
About 21 hours
Total reviews
1
Average rating
5.0
May 17, 2024
The app provides great features along with fantastic support. Thank you to the team at BON incuding Cara, Sophie and Maxxie, who have been so helpful with setting up our loyalty system.
May 16, 2024
Using BON has been a delight. I love the many features to customize my rewards program. When I needed something, customer support is always ready to help in a flash. Special thanks to Maxxie for everything. 5 stars one of my new favorite apps on Shopify.
Hello Go For Fit Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!