BON: Loyalty Rewards Referrals
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
4.9
feedback
1,755
chart
#516
All reviews
Rating Breakdown
May 20, 2024
I haven't started the loyalty programs yet, I've only set up the app initially, and so far, it's been a great experience. I contacted support to make sure everything was done correctly, and Maxxie answered all my questions and helped me throughout the process. Great problem-solving skills and speed in customer support. 10/10. Update 1: we are having a little trouble with errors on the order counting limit, but I've contacted support and Sophie answered me very fast, she already contacted the dev team to solve the problem
May 13, 2024
The set up was super easy for my store, I was actually surprised by the ease. I had to get in contact with customer service about their brandmark and Anna helped me. She was very friendly and helped settle my issue in little to no time. I hoping this app goes well with my store!
May 13, 2024
Beaucoup de fonctionnalités et faciles à prendre en main. Pour couronner le tout j'ai pu bénéficier, avant même de prendre un quelconque plan payant, de l'assistance de Sophie et Chelsea qui ont été à l'écoute de toutes mes problématiques. Je recommande vivement cette application !
May 12, 2024
Awesome app with an amazing customer service, Maxxie helped me with the setup of alot of custom things for my need and she was nothing but professional and helpful and very fast. I recommend this app to anyone who wants a great app for rewards.
May 12, 2024
I've started the setup process with BON: Loyalty and I have had lots of questions. Anna has been extremely helpful and responsive. I downloaded another app and it took over 24 hours to receive a response from them. I will stay with BON simply because they are there when I need them. As a new e-commerce start-up, 5 star service is the most important to me.
May 11, 2024
Soweit einfach zu nutzen und enthält viele gute Features. Der Support ist per Chat auch am Samstag sehr gut zu erreichen; Chelsea konnte mir alle Fragen schnell und umfangreich beantworten.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 11, 2024
Just got the onboarding proccess with Anna and I have to say it was one of my best customer service experiences I had in Shopify app store! As far so good with the app, UI and implementation is straight forward, seems to do what they promise and more. After my research for a loyalty app I'm confident it is the best value for money at the moment!
Hello boobam Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 9, 2024
Customer service really nice and reactive. Thanks to Anna, Maxxie and Mia for all :)
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 9, 2024
We've been using Shopify online for over 10 years and have decided to leave our current POS and go all in with Shopify POS pro + online. Been looking at many points / rewards programs to replace the one we had with our non-shopify POS. Tried a few different ones (that didn't / couldn't meet our needs ) and then came across BON. Glad I found them! Decent price, has most of the features we want / need, (and so much more features that we don't use) and the one we truly really need (and they don't have) has been escalated to their design team for review. ***Fingures crossed.*** But the best part is their customer service. We're in Eastern Standard Time (UTC/GMT -5), and no matter what time of day or night I reach out to BON... there's always a human that answers. Been dealing a lot with Maxxie, and she is fantastic... The whole team is great.
Hello i-Bead Inc. Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 7, 2024
Hi I have just started using the Bon app, the live chat service is excellent, Chelsea answered by query very quickly & sorted out my request in no time.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 6, 2024
This is a great app accompanied by fantastic support. They have answered so many questions from me today and so promptly. It's really easy to set up and looks great. Thank you Maxxie and all the other support
Hello I Want That Present, Thank you so much for taking the time to leave us such a wonderful 5-star review! Your kind words mean a lot to us and motivate us to continue delivering excellent service. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 6, 2024
Service client très réactif et efficace :)
Hello mawax, Thank you so much for taking the time to leave us such a wonderful 5-star review! Your kind words mean a lot to us and motivate us to continue delivering excellent service. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 6, 2024
I had a few questions and needed a few changes. Sophie was so helpful with it.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 5, 2024
Very easy app to navigate through. Took only seconds to get help and questions answered. Thank you Anna. You have been amaizing. I would recommend your services without any hesitation.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 3, 2024
Love it! Anna is super helpful!
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
May 2, 2024
Cady was very helpful! I needed to export and import customer information from a previous app. Cady made this transition simple and quick. I am very satisfied with the support team with BON.
Hello The Tiny Tantrum, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 29, 2024
I would like to express my deep appreciation for the outstanding application you have made, and I would also like to thank { Maxxxie } for her kindness and valuable help. I wish you continued success in your ongoing efforts to support and develop our business.
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 29, 2024
App runs really well and is easy to set up. Thanks to Cady for helping me set up and adjust the branding and design of my widget! Thank you
Hello Geek Crate, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!