All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

March 17, 2024

Seamless to work with and the team has been promptly replying to every question that arises. Anna has been extremely helpful!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 17, 2024

Εκπληκτικό customer service μέσω chat, παρόλο που ήταν Κυριακή η Άννα με βοήθησε απόλυτα σε ότι χρειάστηκα. Συνιστώ να το δοκιμάσετε.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 14, 2024

Super Kundenservice wirklich Mega hilfreich und super! Danke an Maxxie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 14, 2024

Amazing app! Easy to use and set up also fast and reliable customer service. I would recommend to anyone looking to upgrade their ecommerce store with a rewards system.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 13, 2024

it was nice talking to Anna one of the members of this great project program, i am really impressed on how smooth and fast they work, for me efficiency and consistency are main positive points that make them apart from others, not to forget the creativity part and efforts they have put to make a ideal program to attract more customers and overwhelm audiences all around the world.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 13, 2024

The level of customer service that BON provides is superior. I ran into a few challenges while setting up the app and was able to get them resolved quickly with Maxxie's help.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 13, 2024

I'm happy to leave a review for the app! I've been thoroughly impressed with both the app itself and the customer service team behind it. The app is incredibly user-friendly and has made my experience seamless and enjoyable.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 12, 2024

Maxxie quickly assisted me; the customer service is fast and responsive. The UI of the app is straightforward, intuitive, and easy to use. The level of personalization in the free plan is good, and I believe it offers good value for its cost.

Store

Mecré

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 11, 2024

Anna from Asia, She’s an amazing customer service person, she attended to me perfectly and the problem I had was resolved without hassles. 5 star for you Anna and to BON: Loyalty. Thank you Anna. You rock!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 11, 2024

Having undertaken a preliminary exploration of BON Loyalty, I find it to be a cost-effective solution that meets my basic loyalty program needs. The customer service has been exceptional, with timely and helpful assistance. I look forward to the development of additional integrations to enhance its functionality.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 9, 2024

The customer support team is fantastic! The customer support officer servicing me earlier was Anna. Replied to my queries very promptly. So far I like the app interface, love it so far.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 9, 2024

I had such a positive experience with BON! Tonight, I was setting up the app, but being not so tech-savvy, I hit a bit of a roadblock. Thankfully, I reached out to for assistance... Anna responded right away and took care of everything I needed help with promptly and efficiently. It's such a relief to know that I have such great support available whenever I need it. I'm really excited to start using the app, and knowing that there are fantastic people like Anna to assist me along the way makes the whole experience even better!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 8, 2024

Maxxie and Cara are both very good customer service agents, super quick to answer questions!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 8, 2024

Great support of Cady, very quick. Thank you.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 7, 2024

BON looks to have what we are looking for, I have just installed it on our site. I did run into a little issue with the installation (completely my fault) and Anna was efficient at sorting it all out for us, highly recommend based on the service it is 5 stars from us :)

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 6, 2024

Had a question that I just couldn't figure out to enhance our customer experience. Reached out to a service representative and was connected with Cara whom was kind, responsive and knowledgeable and gave me some great pointers. Awesome customer service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 6, 2024

Stable and easy to use app with all core functions I was looking for. Also very impressed by their customer support team. They always answer within minutes and solved my development request faster than expected.

Using app

27 days

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 6, 2024

I would highly recommend this app, the team is so helpful and lovely to work with. They go above and beyond to help with customisation. A big thank you to Anna, Emile, Maxxie and Andy in the Dev Team. Anna is a great communicator and goes the extra mile to help you with your query.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 7, 2024

Works great! I can reward my costumers with exclusive items with the rewardprogram! The refferal program also works great and it helped me a lot with getting new costumers! Maxxie, Cara and the rest of the BON team helped me perfectly with removing the brandmark for free!

Store

Bourdon

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 5, 2024

I was attended to by Anna, who was very attentive and helpful. The app is very good too. Very good support and development team.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!