All reviews

Rating Breakdown

  • 5
    98% (1,718 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 4, 2025

We've had a great experience with Bon Loyalty so far. The platform is easy to set up. A special thanks to Maandy from support - incredibly helpful, quick to respond, and always friendly. Great support makes a big difference!

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello SoundStoreXL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 4, 2025

Help desk is extremely useful and gives prompt replies. Shoutout to Hazel, Maxxie who have been of great help all the time.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello (PH) The Paper Bunny, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 3, 2025

Mia was incredibly helpful! Their team is top tier, programs are affordable and I am incredibly happy. They saved me hours of arguing with chat gpt.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hello Pin Hive, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 6, 2025

I had several questions about how BON Loyalty works, especially around the points rules and expiration. Sienna was incredibly patient, clear, and thorough in her explanations. She really took the time to make sure I understood everything. Support like this makes all the difference. Thank you so much!

Store

Soulmi

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Soulmi, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 1, 2025

I'm just installing Bon now and the support has been fantastic. Thanks!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Glow Up Fits, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 1, 2025

The journey started with my experience with Sales Hazel, who was very passionate during the session and sold me the service. I am very happy with the app, its features, and especially the support team from BON—namely Lily, Sienna, and Kahi. The customisation request was a long process, but they were very patient and provided excellent customer service, eventually landing exactly where we wanted. I would definitely recommend it.

Using app

16 days

Total reviews

12

Average rating

4.3

Developer Reply

Hello Gym Plus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 1, 2025

Maxxie was a great helper, easy to understand and helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello CardValleyTCG, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 1, 2025

Store

CBDeer

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour CBDeer, Merci infiniment d’avoir pris le temps de nous laisser un si bel avis 5 étoiles! Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l’adresse [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share

July 31, 2025

Amazing app with top-notch support! BON Loyalty is perfect for small businesses. Their support team is fast, friendly, and super helpful. Highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello CrackyBoo, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 29, 2025

BON is a great loyalty app—easy to set up, highly customizable, and perfect for boosting customer engagement. The support team is quick and helpful (especially Hazel), and the features for earning and redeeming points work smoothly. Highly recommended!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Mum & You, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 28, 2025

I had the privilege of working with a chat customer service rep Cara. She was very patient and helpful. She also reviewed the app on my website and pointed out some features that I may have left incomplete, which would prevent me from utilizing all the app's features. She also noted other features and upcoming features. She was amazing! and a great representative of the company.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Good Goods For Dogs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 27, 2025

Sienna was very helpful, knowledgeable, and professional in helping me with setting up BON Loyalty Reward Program.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello V Lash Beauty, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 26, 2025

Amazing app with top-notch customer service! Huge thanks to Sienna, Jean, Maandy, and Courtney for being so helpful and efficient in solving my issues. Really appreciate the fast response and support — you all made the whole experience so much smoother!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Moori Care, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 25, 2025

Herramienta de fácil uso, con una amplia personalización, algunas opciones que no son configurables por el usuario son modificadas por el equipo de soporte, equipo de soporte atento y rápido, dispuestos a resolver dudas o a realizar modificaciones si son necesarias.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola Tinga Shop, ¡Muchísimas gracias por tomarte el tiempo de dejarnos una reseña de 5 estrellas tan maravillosa! Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en comunicarte con nosotros. Puedes chatear directamente con nosotros a través de nuestro sitio web o escribirnos a [email protected]. ¡Estamos aquí para ayudarte en todo lo que necesites!

5 / 5 Share

July 25, 2025

Absolutely blown away by the support I received from Cara and Mia – you two are absolute stars! The way you handled everything was beyond professional, kind, and lightning fast. I’ve never experienced such caring and proactive customer service. You made me feel truly seen and supported – THANK YOU! Also… this app? Next level. BON is by far the best app I’ve ever used in this category – beautifully designed, intuitive, and built with so much heart. You can feel the passion behind every detail. Huge kudos to the entire team – but especially to Cara and Mia. You’re rockstars.

Using app

10 days

Total reviews

7

Average rating

3.9

Developer Reply

Hello Brainwave3D, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 25, 2025

Customer service is really good. Mia helped me really qickly with my set up :) Thank you!

Store

Mein Shop

Using app

10 days

Developer Reply

Hello Mein Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 24, 2025

We've had a great experience using BON Loyalty, the app is intuitive, feature-rich, and flexible enough to fit our brand's unique needs. It’s helped us build stronger connections with our customers and reward them in a way that feels seamless and personalized. What truly stands out, though, is the incredible support. Hazel has been nothing short of amazing, super responsive, patient, and knowledgeable. She made our onboarding smooth and was always ready to assist with any questions or adjustments we needed. Highly recommend BON Loyalty to any business looking for a powerful and well-supported loyalty solution!

Store

TYGA

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello TYGA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 24, 2025

Rani was incredibly helpful throughout the entire process. She not only took the time to understand what I was trying to accomplish, but also went a step further by escalating my request to their development team. They're now exploring whether a workaround can be implemented to make the task easier moving forward. I really appreciate the effort and initiative she showed, her support made a big difference.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sangeet Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 24, 2025

Cara has been great! Very helpful with her guidance. So far, I've really enjoyed BON.

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Hello Officina del Bere 1397, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 24, 2025

What an amazing support!!! I would give 10 start, if I could. Fast, friendly and always eager to find a solution. I needed a few individual changes and the team helped me with all of them. So happy, Thanks a lot!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello BRENNLUST, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!