BON: Loyalty Rewards Referrals
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
4.9
feedback
1,752
chart
#509
All reviews
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March 11, 2022
The customer support team was extremely helpful. Only just set up the program, I can't wait to start
Hi DMRP team 😊 Thank you for leaving us a positive review, it's much appreciated! We are all grateful to have you with us and it's always our pleasure to support you. We acknowledge that no one is perfect and there are some points we need to improve in order to make you and other customers fully satisfied. BON team will work tirelessly to enhance the experience for our valued customers. If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team
Nov. 22, 2021
Very good app! Its all about the pricing on this one. For free this app is probably the most perfect app you will find in regards to Points / Rewards. Smile is nothing to this in regards to the price. Although I need to say that the speed is quite slow. On the Reward site, you will need to wait 10-15 Seconds for a reward to appear correctly after you purchase it. Also the Icons are lagging and not working properly. But the Support told me they are on it and will be working to fix it asap! Also customisation as font size etc is only available for custom css, but that's quite hard for beginners. All in all a very good app, I would love to see Updates for the VIP Tiers etc, if that hops in I will be giving 5/5 stars.
Hi Black Turtle Clothing, Update: We've sent you a follow-up email, in order to assure you can get the best support from us. Could you let us know your thoughts on this? We'd really appreciated it! Our team is all grateful to have you with us and it is always our pleasure to support you. Thank you for your thoughtful feedback! We acknowledge that there are many things we need to improve in order to make our precious merchants fully satisfied. Regarding the issues you are encountering while using BON, Kyle is working on them at the moment, we will inform you immediately when they are fixed. For more information, currently we are developing the VIP Tier feature, and we would love to keep you updated when it is launched. If you need any assistance from us, please contact our team via the live chat or email us at [email protected]. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service! Best regards, Mia BON Team.