BON Loyalty Rewards Program
All reviews
I was moving from Joy loyalty to BON because of their GemPage integration so I could make my own landing pages. I really put their team to work with the questions I had but they were able to help me with EVERYTHING! It was also nice to talk with real people that could help me, it wasn't that robotic chat feel that you get with other Shopify apps and it was nice to know an actual human was talking to me. I really felt like the support any idea and suggestion I have and they're happy to help in any way that they can.
Hi Amplify Planner ®, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel from BON Shopify support was absolutely amazing. She understood my issue almost instantly — while I was still typing my second message about the incident, she had already identified the problem and provided the exact solution. No unnecessary questions, no wasting time. Everything was solved in just 2 clicks, and she even included screenshots for convenience. Huge thanks for such fast and professional support!
Hi PUNINWINE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We recently switched from Smile.io to BON Loyalty for my Shopify store and Hazel was absolutely amazing throughout the entire setup process. She walked me through configuring my points earning rules, redemption rewards, and getting the widget properly embedded in my theme — all with patience and professionalism. The app itself is fantastic, but Hazel's support is what really made the difference. If you're looking for a loyalty app with a team that truly cares about your success, BON Loyalty is the one. Highly recommend!"
Hi GULLYDESIGN, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Merci à Cara et l'équipe de l'application BON:Fidélité pour m'avoir accompagné dans l'installation sur mon site, très content du rendu et hâte que mes clients en profite ! Encore merci
Bonjour Wargame 3D'Print, Merci beaucoup d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous écrire à [email protected]. Nous sommes toujours là pour vous aider de toutes les façons possibles !
Best Customer Service Dannie, knowledgeable, friendly, the best person you can ask for!
Hi ESP HK LTD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel was very helpful - received immediate and helpful feedback when I was setting up and designing my loyalty page - thank you Hazel!
Hi mesme, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Just installed this app, and love the customer service. They really helped me out step by step, they were very patient and helpful! AMAZING!
Hi byRKP, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Application très qualitative et support client très réactif et à l'écoute.
Bonjour Amenolia Shop, Merci beaucoup d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous écrire à [email protected]. Nous sommes toujours là pour vous aider de toutes les façons possibles !
BON's support is incredibly responsive, helpful, and solution-oriented, and we really appreciate how flexible and fast the team is with custom requests and adjustments.
Hi smartsleep®, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Semplice da usare e se hai difficoltà l'assistenza (specialmente Haley) è velocissima e molto efficiente
Ciao Imperial Baits Italia, Grazie mille per aver dedicato del tempo a lasciarci una recensione a 5 stelle così meravigliosa! Se dovessi aver bisogno di assistenza o avere qualsiasi domanda, non esitare a contattarci. Puoi chattare direttamente con noi tramite il nostro sito web oppure scriverci a [email protected]. Saremo felici di aiutarti in qualsiasi modo possibile!
Très bonne expérience avec cette application. Facile à utiliser, personnalisable et le support client est réactif. Dannie a été très gentille et m'a aidée à configurer mon adresse courriel rapidement. Merci pour votre aide et votre patience.
Bonjour Barelia, Merci beaucoup d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous écrire à [email protected]. Nous sommes toujours là pour vous aider de toutes les façons possibles !
Haley was incredibly accurate, kind, and responsive throughout the entire process. She answered everything clearly and quickly, making the experience smooth and stress-free. Really appreciated her professionalism and attention to detail. Highly recommend!
Hi ORR, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Customizable and easy to set up, good support
Hi Pimp My Diabetes, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app that integrates very well with Shopify and has all the features I was after and a very responsive customer service.
Hi Mavala Australia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great customer support. As new business owner I was helped in every step to set the application correctly. Thank you
Hi Luxeya, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Always excellent customer service. Responds with very detailed information when needed. Thank you!
Hi Scrap Diva Designs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We are impressed by Bon Loyalty’s super easy navigation and integration. This is now our second rollout using Bon Loyalty for our rewards program, and it continues to deliver. Beyond the fantastic app, their customer support team is truly outstanding. A huge shout-out to the team for their consistent help and commitment, especially to Hazel, who worked closely with us from inception through to the program launch. Hazel and her team relentlessly found solutions to all our inquiries, and went above and beyond to fulfill our needs for customized reporting. We wholeheartedly recommend Bon Loyalty for anyone looking to elevate their customer rewards.
Hi Flower Chimp SG, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great! Fast Help and great customer service! Thank you Ann for all your help!
Hi Risen Candle Co., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Lyn was clear and helpful and even though the issue was on my end for not toggling a page "on", she was patient and kind.
Hi Stitches of Erie, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Merci beaucoup à Hazel qui a été d'une grande aide ! On espère que BON Loyalty permettra de fidéliser nos clients.
Salut couteaux-du-chef, Merci beaucoup d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous écrire à l’adresse [email protected]. Nous sommes toujours là pour vous aider !
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