All reviews

Rating Breakdown

  • 5
    98% (1,487 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2024

Maxxie was very kind, quick to respond, and reflected requests more quickly! Very, very good.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Mia was so helpful and prompt! Thank you for your help! =)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

BON's costumer support is incredible! They were able to help me fix an issue with the widget visualization on my webiste and guide me through the set up process so i can start using the app. Overall, a great experience!

Store

VENTURA

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 18, 2024

I think the best loyalties app for Shopify, you can customize all and they have integration with Klaviyo so the options are infinites, 10 points for the customer service too

Using app

About 19 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

June 14, 2024

Before using BON, I had many questions about the app and reached out to the team. Cara was incredibly helpful and patient in addressing all my doubts. When I started using the app, Anna was also very quick to respond to my requests. I highly recommend BON to potential users, especially for their top-notch customer service!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello CURVA FABULOUS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 13, 2024

very nice and very quick with service appreciate you

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Rainbow Crafts Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 13, 2024

Store

Sublyme

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sublyme Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 12, 2024

I was using another app that for us just wanted way to much money monthly for some basic things. We came across BON and tried it out. Support was amazing, Cady was great and super responsive! I would highly recommend using BON, great support and great prices as well as a free plan!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello Self Rez Coffee Company Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 12, 2024

Service client au top et hyper réactif !

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello La Bobine à Pois Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 10, 2024

great cx care by Anna!

Store

Pace

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pace Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 10, 2024

Application très facile à utiliser avec un support super réactif et compétent. Je l'utilise depuis 2 mois et je suis très contente.

Using app

22 days

Total reviews

4

Average rating

4.0

Developer Reply

Hello SMART Babyshop Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 10, 2024

Best customer service ever. Maxxie was attentive, kind, and patient with me. I am super satisfied and recommend this app to everyone! Quality & Service is top-tier.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello GLOSSYFINDS Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 9, 2024

Bon Loyalty absolutely fulfills my expectations. Functional, perfectly customizable and also very well received by customers. The support responds very quickly, is competent and friendly. Anna, Sophie, Chelsea and Mia have always helped me quickly. Many thanks also to the dev team in the background! - They have implemented all my wishes superbly. I can highly recommend the app - it is definitely an enrichment for our store and our customers.

Using app

9 days

Total reviews

5

Average rating

4.6

Developer Reply

Hello Shop4Cops Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 6, 2024

As a note I am new to this app but so far Bon is hands down the best. The price is very competitive especially when you consider all the customizable options they provide. The onboarding process is another main part that they tackle with ease. I worked with Maxxie and a few others who were all amazing. She worked with me getting all our customers imported over. If you have thought about trying Bon, I highly recommend.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Fort Worth Fabric Studio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 5, 2024

Amazing Customer Service! I had a lot of questions, and everything was handled and answered! This is also a Great App!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Been using BON Loyalty App for months. BON team is super supportive, helpful and able to solve my problems right away. Big shout out to Cara and Cady! Would rate 10 our of 5 if there is such option, highly recommended!

Store

Curvery

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Curvery Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 4, 2024

top services and support

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2024

I received great customer service from Anna! Just wanted to hide the widget from the page (we just wanted a landing page for our referral program, no widget) and she was able to help me through chat right away.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2024

Awesome support, thanks to Anna.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

After much time spent comparing and deliberating, we have chosen BON as the most suitable loyalty app for our online store. Its clean UI promises a high-quality user experience. Above all, we want to give high marks for their customer service. Anna, who was in charge of my account, provided very friendly and meticulous support. Customer service is a really important factor when choosing an app, so we feel reassured to continue using BON. In terms of functionality, it lacks nothing compared to other apps. The price is also very attractive compared to other apps. One downside is that it’s not possible to link custom metafields. For example, even if a customer enters their birthday in BON, that data cannot be seen in Shopify’s customer data. This means that birthday data has to be manually transferred to Shopify one by one. Although this can be somewhat resolved by exporting a CSV file and importing it into Shopify, it does create extra work. Overall, I would like to give BON a 5-star rating. Their customer service is excellent, so I am confident that they will actively solve any problems that arise in the future. If you’re looking for a loyalty app, I highly recommend BON.

Using app

1 day

Total reviews

2

Average rating

5.0