BON Loyalty Program & Rewards
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
5.0
feedback
1,616
chart
#414
All reviews
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March 18, 2025
Hazel and the team were incredible onboarding us Smile.io. Thanks for all the assistance!
Hello Bondi Records, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 18, 2025
Hazel from BON Loyalty has gone above and beyond to help me integrate. When I had a request that was not covered by the app she still helped me. Great app and customer service!
Hello TW Outdoors, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 18, 2025
The interface is easy to use, and you'll find most of the options you need for a loyalty app. Support is excellent; I had several positive interactions with Hazel. Overall, it was a very good experience.
Hello Superior Brand, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 16, 2025
Very helpful people with a great app. Love it thus far!
Hello Amar Essence, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 15, 2025
Very helpful support staff.
Hello TCB Games & Collectibles, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 15, 2025
Absolutely love this app! We switched over from another loyalty app, which had very limited features and was very expensive. It didn’t perform the way we wanted and didn’t allow us to build customer loyalty the way we wanted. We decided to switch over to BON as it had more features and was more affordable. Maxxie and Mia were absolutely amazing and provided the best customer support! They were able to resolve issues we had and help us customize the app the way we wanted. General customizations were free, and more complex customizations had an additional charge - however, it was very reasonable. We are so happy and excited about using this app, and have added to all 4 of our stores! Highly recommend.
Hello THE LASH SHOP INTL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 14, 2025
With apps, often times the most critical component is the customer service you receive. I have been thrilled with the customer support from BON. They have gone above and beyond to ensure proper functionality, and they are quick to respond with any questions and concerns.
Hello Delvie's Plastics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 14, 2025
We've just installed Bon, their customer service has been great with helping resolving any of our issues and quickly. Other loyalty programs are all incredibly expensive but Bon has everything we needed and such a better price than others
Hello Tonic Studios, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 14, 2025
This app responds very professionally and quickly. The experience is great and the functions are complete. Hazel is a very professional staff member
Hello baisihairfr, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 13, 2025
We used this app for 2 years and most of time it works well! Hazel is very helpful :)
Hello Petisan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 20, 2025
客服非常好，回复的非常及时，所有不太了解的问题都能随时被解决
嗨 CA Flashforge, 我们非常感激有机会为您提供服务。💖 您的反馈对我们来说非常宝贵，它帮助我们不断改进，致力于为您提供最优质的体验。 我们的支持团队非常高兴收到您的称赞，我们也非常好奇，您认为哪些方面对于评定五星服务至关重要？是否有任何地方让您觉得还有提升空间？您的观点将为我们提供明确的方向，进一步优化我们的应用和服务。 再次感谢您选择我们，并愿意帮助我们成长。🙏 期待再次与您交流！
March 11, 2025
Looks good so far and great support staff!
Hello Purple Plectrums, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 11, 2025
Fast and efficient customer service. Highly recommended!
Hello Koala Bay, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 11, 2025
we (small shop in Germany) are using BON Loyalty for some years now and are really happy with design as well as functionality. Great support with very fast reaction time. Thanks Courtney for your help today!
Hello be green - be better, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 10, 2025
Cara was swift, attentive and patient with all the questions I had. Looking forward to using this app
Hello ODYSSEY BOX UK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 7, 2025
The BON app (and support team) are absolutely amazing at allowing us to provide VIP tiers for our customers, as well as reward our customers with purchase points and redeemable vouchers. The set-up and configuration is simple, straight-forward and quick. Furthermore, the support team (Hazel, Kaylinn, Maxxie) has been nothing short of amazing! Their response time, ability to troubleshoot and answer our questions, and service goes above and beyond to ensure our Rewards programme and offering works excellently. Highly recommended!
Hello hegen.us, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 6, 2025
very good support experience.
Hello Monk Blessed, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 5, 2025
great app. best loyalty and rewards program in the market. Also, amazing customer service. Maxxie and the Dev Kahn were Amazing at fixing a loading issue with the app.
Hello Pro Support Accessories, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 5, 2025
Customer service is awsome, actually Cara from Customer Service! The program is wonderful I check out at least 20 different and this one has it all! You will not regret it, I think this one is the best there is!
Hello stopa.rs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 5, 2025
Highly recommend! Since we started using this app, the CS team (Hazel, Sophie, Cara, Tracy, Maxxie, Elliot, Anna, Chelsea, etc.) and the Development team have provided timely support whenever needed. They consistently update the app with new features, which greatly assists merchants in managing their businesses and customer relationships more effectively. The user interface is clear and easy to navigate, making it user-friendly. The pricing is reasonable, and the overall service is excellent!
Hello METZ Luxury Tea Hong Kong, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!