All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2024

I had a small issue regarding the widget and after being in contact with the support services it was resolved within 5 minutes. Great service so once again thanks Maxxie! Furthermore, the options of the app are great if you are looking for a loyality program. Personally would love the referal system to include more rewards for Instagram and TikTok.

Store

MyLuca

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you MyLuca! Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Yours sincerely, Liam BON Team

5 / 5 Share

Jan. 29, 2024

User-friendly app and 5 star customer service! Solved all my issues and initial doubts in few minutes, sharing valuable and useful resources. Recommended!

Store

Glivee

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Glivee, We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team.

5 / 5 Share

Jan. 29, 2024

Emile was very prompt with assistance. And the app is very quick and easy to use! I love the customization it offers.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thanks for your kind words about Emile. Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Jan. 28, 2024

Anna was very helpful, personable, and kind. She promptly responded and went the extra mile. Thank you, Anna!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello TRU KONFIDENCE We're so grateful for your 5-star rating! Thank you for being an amazing customer💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected].

5 / 5 Share

Jan. 28, 2024

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kleine Kastaars We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 24, 2024

Great service and they are helping us with repeat business! WIN WIN! Anna was so helpful! She went above and beyond to make sure we were satisfied!

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Plus 1 Golf Gear Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 24, 2024

Excellent app and customer support, thanks Maxxie!

Store

Jelt

Using app

7 months

Total reviews

5

Average rating

4.8

Developer Reply

Hello Jelt We're so grateful for your 5-star rating! Thank you for being an amazing customer💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected].

5 / 5 Share

Jan. 24, 2024

Still getting started but the setup process has been made easier with Cady's help, thank you!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Boulevard Flower Gardens We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! 🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 23, 2024

Our store is now testing serval loyalty rewards app on Shopify, to fulfil most of our needs. And support from Emile is literally in lightning speed, and they got plenty of documentation hand by hand to teach you how to use the function. Only thing is our shop relied on POS much (our offline store), but the flexibility for most of the loyalty apps could not offer much redeem discount rules on POS. Hope that Shopify could have a updates on it, and let BON could create more features for us to enhance customers happiness in store!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Funshop Outdoor 露營戶外裝備店 Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 22, 2024

Great support, very helpful. Chelsea has an answer for every question.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Ihr Parfum We're so grateful for your 5-star rating! Thank you for being an amazing customer💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected].

5 / 5 Share

Jan. 22, 2024

100% yes. good customer sevice too

Store

GIGIBUN

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello GIGIBUN We're so grateful for your 5-star rating! Thank you for being an amazing customer💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected].

5 / 5 Share

Jan. 21, 2024

Easy to use app and I was able to find solutions and help with Anna. She helped me out with my problem with ease, and the app has all the features I needed for my customers. Also, hopefully in the future, they will have a QR feature for my customers to have on their apple wallet where my customer can use the QR in my store by triple tap and digital or QR will be scannable for our cashier. Thank you, Anna, for suggesting this to BON.

Store

TheQD

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello TheQD We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 21, 2024

zeer goede klantenservice! zeker aan te raden!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Vi er æret over din 5-stjernede vurdering! Tak for din fortsatte tillid og støtte. 😊🥰 Hvis du har brug for hjælp, er vi altid mere end glade for at hjælpe dig via chat eller e-mail på [email protected].

5 / 5 Share

Jan. 20, 2024

I recently integrated the Bon loyalty program app into my Shopify store, and I couldn't be more pleased with the results. Bon has proven to be a game-changer for customer retention, and I want to highlight the exceptional support I received from Anna, a customer service representative who went above and beyond to ensure my experience was seamless.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello HAPPYPETGULF We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 19, 2024

We have recently moved to BON from a much more expensive app and have been more than happy with the transition. BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works. It also integrates better into POS than our previous app and has an overall better customer experience.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello CurlyMe Hair, Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team is jumping of happiness to see such a dedicated review from a customer like you. Looking forward to the opening. May you have any further requests, just chat with us or email us at help@bonloyalty.

5 / 5 Share

Jan. 19, 2024

Very good and fast app. It didnt slow my website a bit. Fantastic costumer service. 5/5

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello GeliranjeNohtov.com Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!

5 / 5 Share

Jan. 18, 2024

As a DIY'er, installing and setting up applications to your Shopify Store can be a daunting task. After doing some searching and reviewing similar customer loyalty apps, I decided to give BON a try. So far I am beyond impressed. Easy setup and customizations even for the free version, and once we get a bit more established we will definitely upgrade to a more comprehensive tier, but definitely plan to stock with BON. Their customer support has been very quick, Anna has provided the best service imaginable. This is the only customer loyalty app you need!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Pour Decisions Distillery, We're beaming with gratitude for your 5-star review! Thank you for sharing your positive experience. We're honored to have earned your trust! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance.

5 / 5 Share

Jan. 18, 2024

Great app and stellar support from Anna.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^

5 / 5 Share

Jan. 18, 2024

Very good customer service. Maxxie dealt with and resolved my issue speedily. Very happy! Thank you

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Flexify Fashion! We're overjoyed to have played a part in making your experience memorable. Your support means everything to us, and we can't wait to have the pleasure of serving you again.

5 / 5 Share

Jan. 18, 2024

Ja waar moet ik beginnen over de app BON: Loyalty Rewards Referral. Het is ten eerste een fantastische app met ontzettend veel mogelijkheden. Als je op zoek bent naar een app voor Loyalty Rewards, dan hoef je niet verder te zoeken. Kies gewoon voor deze app. Het is zeer betaalbaar en er is een ontzettend goede klantenservice die je met elk probleem of vraag op elk moment helpt. Elke keer als ik een vraag heb wordt ik direct geholpen. De mogelijkheden zijn onbeperkt en onze klanten zijn er razend enthousiast over. Al met al, een dikke 5 sterren waard en twijfel niet te lang. Kies voor deze app!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team! If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again!