All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Jan. 17, 2024

BON Loyalty Rewards Referral has been a great addition to our shop. Easy to add app and quick response from the support desk. Would definitely recommend for anyone looking to add a rewards program.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

5 / 5 Share

Jan. 17, 2024

Je suis un utilisateur ravi de Bon Loyalty, une appli qui a grandement amélioré la fidélisation de mes clients sur ma boutique Shopify. Dès le départ, l'application s'est révélée être un atout précieux pour fidéliser ma clientèle, grâce à ses fonctionnalités intuitives, facile à mettre en place et efficaces. Mais ce qui a réellement fait la différence, c'est l'engagement et la réactivité exemplaires de l'équipe de support client et plus particulièrement Maxxie qui est un réel ange quand il s'agit de trouver des solutions. À chaque fois que j'ai eu une question concernant la configuration de l'application ou des préoccupations liées à son utilisation, l'équipe de Bon Loyalty a répondu de manière rapide et professionnelle. Leur expertise et leur dévouement se reflètent dans la qualité du support fourni. La facilité d'utilisation du chat en direct a toujours dépassé mes attentes. Leur volonté de résoudre les problèmes et de garantir une expérience utilisateur optimale est véritablement remarquable. En tant que propriétaire de boutique en ligne sur Shopify, je recommande Bon Loyalty non seulement pour son impact positif sur la fidélisation des clients, mais également pour le niveau exceptionnel de support client offert. Merci à toute l'équipe de Bon Loyalty pour leur dévouement continu et leur service client exceptionnel !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Salut GreenKids, Merci beaucoup pour votre avis détaillé ! Notre équipe lit vos doux mots sur la facilité de configuration et de personnalisation de notre application ! C'est très gentil de votre part de prendre le temps de partager avec d'autres commerçants l'expérience satisfaisante du service BON ! Si vous avez d'autres demandes, veuillez nous contacter via notre chat en direct ou nous envoyer un e-mail à [email protected]. Nous sommes toujours prêts à vous servir! Cordialement, Liam BON team.

5 / 5 Share

Jan. 17, 2024

very good service by Chelsea and very good app in general

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you a lot! We are grateful that you trust our app and let us accompany you on this journey. Thanks to your support, we will work tirelessly to improve BON and make it exactly what you need for your business.

5 / 5 Share

Jan. 17, 2024

Good services

Store

FIZIWOO

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello FIZIWOO Your 5-star review made our day! We're deeply grateful for your support and kind words. Looking forward to serving you again soon!

5 / 5 Share

Jan. 17, 2024

nice support and a good app! for enhancing your customer experience.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello ร้านของขวัญ Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]!

5 / 5 Share

Jan. 16, 2024

Great easy to use App, at a great price Anna was lovely to deal with, super friendly and helpful.

Using app

3 months

Total reviews

10

Average rating

4.6

Developer Reply

Hi TopDog Nutrition, Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you!

5 / 5 Share

Jan. 11, 2024

Just installed BON: Loyalty on my store and had a great experience with Anna from support team. Very knowledgeable, friendly, quick and patient. Impressed so far

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Mia

5 / 5 Share

Jan. 11, 2024

Anna was very helpful!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 10, 2024

Facil de usar y muy intuitiva

Store

PIKIKI

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 10, 2024

The app's user-friendly design makes navigating through various features a breeze, making it incredibly easy to engage with the loyalty program. Moreover, I had the pleasure of receiving exceptional assistance from Maxxie- not only addressed my queries promptly but went above and beyond to ensure I fully understood the app's features and benefits.

Store

RZME

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 9, 2024

brilliant customer service!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 9, 2024

great customer service by Anna, Just started to use this app, hope its what its good :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 9, 2024

App works flawlessly. Support is excellent. Thank you

Store

Jrmori

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 8, 2024

Customer service was very prompt and helpful. The app is very user friendly.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 8, 2024

This app is really very helpful and in alot of ways better than other apps because they provide 24/7 seamless access to the customer care which has helped me alot setting up my store. The prices might seem high in the beginning but their service advocates it. I would 10/10 recommend everyone out there to try this app for sure. As it's not just about their service but also the value their product adds up to your store making it look more professional and driving more traffic organically.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 9, 2024

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Kiesha, BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case. From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you. Hope to hear from you soon. Sincerely, Cara BON Team

5 / 5 Share

Jan. 7, 2024

Awesome support from Maxxie, they were able to assist and take care of our request super fast. I am glad that we made the switch to this app.

Using app

1 day

Total reviews

6

Average rating

4.8

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 6, 2024

Great app and awesome free plan with plenty of features. Customer service is even better - Anna was especially helpful but all the staff at BON have been extremely helpful. Thanks, Hugo

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 5, 2024

really nice and efficient app. very easy to set up. my only complaint is you cant activate the welcome email unless you upgrade. while i do understand other options not being available on the free, it would be nice for customers to receive a confirmation welcome email regardless of the plan.

Using app

About 8 hours

Total reviews

32

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].

5 / 5 Share

Jan. 5, 2024

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected].