All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2023

response very fast

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello SUPERGO COMPANY LIMITED, We're so grateful for your 5-star rating! Thank you for being an amazing customer. πŸ˜ŒπŸ’• If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team

5 / 5 Share

Dec. 10, 2023

So far it's great! It was easy to set up and install. I had a few questions and Genie was great at answering them and getting back to me quickly - even on a Sunday morning!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Rachel Rene, Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 9, 2023

So far set up has been super easy and Anna in support was incredibly quick and responsive. I am starting with the Free plan to trial run as we are just starting out, a lot of the features I want are behind the pay wall of the first tier (like birthday points) but I am thinking there is enough in the free that it will be a great way to start loyalty on my shop!

Using app

About 2 months

Total reviews

5

Average rating

4.0

Developer Reply

Hello Lost Tag, We're honored by your 5-star rating! Thank you for your continued trust and support. 😊πŸ₯° In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 8, 2023

Awesome customer service, Anna helped me with everything I needed!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello emilie.mx, Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 8, 2023

So far my experience has been great. Customer service is responsive and has been able to assist with very little delay. The app itself is very intuitive and is sure to be popular amongst customers.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Civilly Righteous Clothing, We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!πŸ₯° In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 8, 2023

I love the app and my customers love it

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Γ‰meraude Boutique, Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 7, 2023

Excellent App and fantastic service!

Store

JFC.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello JFC. We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! πŸ₯° In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 6, 2023

Really nice features. I had some problems with activating it but Anna resolved my issue within a minute. Would recommend to anybody using their services!

Store

Zlatkov

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Zlatkov Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 6, 2023

My customers love the ability to earn rewards for their purchases. I recently ran into the first issue I've had with the app after a year when I integrated my shopify store with my tiktok shop. I contacted customer support and while unable to immediately resolve the issue, Anna's attention to detail and desire to understand what was going on, left me feeling like there would be a resolution to the problem soon. I recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Old Cumberland Co. We're honored by your 5-star rating! Thank you for your continued trust and support. 😊πŸ₯° In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 6, 2023

Fast,polite and right on point service from Genie! 5/5

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Lullabies Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Dec. 6, 2023

Nice versatile app with fast-acting customer support with Genie.

Using app

About 8 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hello PFG Health, We're so grateful for your 5-star rating! Thank you for being an amazing customer. πŸ˜ŒπŸ’• If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team

5 / 5 Share

Dec. 6, 2023

Very happy with the support, they helped my setting up the loyalte page custom for free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello MilleAllure, We're so grateful for your 5-star rating! Thank you for being an amazing customer. πŸ˜ŒπŸ’• If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team

5 / 5 Share

Dec. 4, 2023

We have recently moved to BON from a much more expensive app and have been more than happy with the transition. BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works. It also integrates better into POS than our previous app and has an overall better customer experience. The support team is always responsive. They where super helpful with transitioning all the customer data and points balances from our previous app and where able to complete a few customisation requests to get it to perfectly fit our needs. Highly recommended.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Little Toy Tribe, We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team.

5 / 5 Share

Dec. 4, 2023

Anna was a great help and very very fast with the response! I recommend this app. Especially my first time with them

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lifebyteboutique Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

Dec. 2, 2023

Chelsea and Anna were great! They were very prompt and provided all the help I needed. Loving the app so far and recommend to anyone who's looking for a reward program for their online store. Navigation is easy and the layout is beautiful.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Dear HE REIGNS OFFICIAL, We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us. Anytime you need our assistance, please do not hesitate to reach out! Thank you πŸ™ Liam BON team

5 / 5 Share

Dec. 1, 2023

Just getting started on it and I requested some things not readily available to be installed/setup, Maxxie was quick to help and they're making it happen how I wanted it despite it not being an actual option to do on my end. Very good customer service!

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Dear The Golden Stitch Prop Shoppe Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team

5 / 5 Share

Nov. 29, 2023

I like the app, it provides quite a lot of video templates with a reasonable ability to customize messages to audience. Initially I had some challenges with connecting the app to my Tik tok account, but help desk was very responsive and promptly helped to resolve all issues. I recommend this app.

Store

Alartis

Using app

About 1 month

Total reviews

10

Average rating

4.6

Developer Reply

Good day to you Alartis Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ Great UI and timely support are always our goals when developing the app, and we are more than happy to know that it impresses you the most! If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

Nov. 28, 2023

Super Support! Geniales Tool!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Triva, Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love. Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future! Liam BON team

5 / 5 Share

Nov. 26, 2023

Switched over from Smile because they were charging way too much for their loyalty program. This company made the switch fast and easy! Would definitely recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nawlins Praline Candy, Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back! Liam BON team

5 / 5 Share

Nov. 26, 2023

Anna was super helpful and quick to respond. They removed the BON branding in just a few seconds to make the widget look even better. The app is easy to use and I love that I can better improve my customer satisfaction by using BON.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Illyrian Gems, Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.