All reviews

Rating Breakdown

  • 5
    98% (1,718 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2025

The app provides everything necessary for implementing loyalty rewards for your customers. It is easy to install and can be customized to fit your needs. The customer service is outstanding! Keylinn and Hazel offered me valuable advice, assisted with settings, and provided recommendations. They went above and beyond to ensure my satisfaction and to get me fully set up. Thank you so much! I highly recommend this app for anyone seeking an easy-to-use and customizable loyalty program with a wide range of features.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello MK&JD Gifts, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 19, 2025

This app works great and is a lot less pricey than others. I recently needed help and customer service (Mia) was able to provide the guidance I needed to make the edits I wanted

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hello MeLuna USA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 19, 2025

Hazel was very helpful! Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vapeshop Mania, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 18, 2025

Hazel and the team were incredible onboarding us Smile.io. Thanks for all the assistance!

Using app

14 days

Total reviews

11

Average rating

4.3

Developer Reply

Hello Bondi Records, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 18, 2025

Hazel from BON Loyalty has gone above and beyond to help me integrate. When I had a request that was not covered by the app she still helped me. Great app and customer service!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello TW Outdoors, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 18, 2025

The interface is easy to use, and you'll find most of the options you need for a loyalty app. Support is excellent; I had several positive interactions with Hazel. Overall, it was a very good experience.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Superior Brand, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 16, 2025

Very helpful people with a great app. Love it thus far!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Amar Essence, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 15, 2025

Very helpful support staff.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello TCB Games & Collectibles, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 15, 2025

Absolutely love this app! We switched over from another loyalty app, which had very limited features and was very expensive. It didn’t perform the way we wanted and didn’t allow us to build customer loyalty the way we wanted. We decided to switch over to BON as it had more features and was more affordable. Maxxie and Mia were absolutely amazing and provided the best customer support! They were able to resolve issues we had and help us customize the app the way we wanted. General customizations were free, and more complex customizations had an additional charge - however, it was very reasonable. We are so happy and excited about using this app, and have added to all 4 of our stores! Highly recommend.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello THE LASH SHOP INTL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 14, 2025

With apps, often times the most critical component is the customer service you receive. I have been thrilled with the customer support from BON. They have gone above and beyond to ensure proper functionality, and they are quick to respond with any questions and concerns.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Delvie's Plastics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 14, 2025

We've just installed Bon, their customer service has been great with helping resolving any of our issues and quickly. Other loyalty programs are all incredibly expensive but Bon has everything we needed and such a better price than others

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello Tonic Studios, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 14, 2025

This app responds very professionally and quickly. The experience is great and the functions are complete. Hazel is a very professional staff member

Using app

About 7 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello baisihairfr, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 13, 2025

We used this app for 2 years and most of time it works well! Hazel is very helpful :)

Store

Petisan

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Petisan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 20, 2025

客服非常好,回复的非常及时,所有不太了解的问题都能随时被解决

Using app

13 days

Total reviews

1

Average rating

4.0

Developer Reply

嗨 CA Flashforge, 我们非常感激有机会为您提供服务。💖 您的反馈对我们来说非常宝贵,它帮助我们不断改进,致力于为您提供最优质的体验。 我们的支持团队非常高兴收到您的称赞,我们也非常好奇,您认为哪些方面对于评定五星服务至关重要?是否有任何地方让您觉得还有提升空间?您的观点将为我们提供明确的方向,进一步优化我们的应用和服务。 再次感谢您选择我们,并愿意帮助我们成长。🙏 期待再次与您交流!

5 / 5 Share

March 11, 2025

Looks good so far and great support staff!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Purple Plectrums, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 11, 2025

Fast and efficient customer service. Highly recommended!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Koala Bay, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 11, 2025

we (small shop in Germany) are using BON Loyalty for some years now and are really happy with design as well as functionality. Great support with very fast reaction time. Thanks Courtney for your help today!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello be green - be better, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 10, 2025

Cara was swift, attentive and patient with all the questions I had. Looking forward to using this app

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello ODYSSEY BOX UK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 7, 2025

The BON app (and support team) are absolutely amazing at allowing us to provide VIP tiers for our customers, as well as reward our customers with purchase points and redeemable vouchers. The set-up and configuration is simple, straight-forward and quick. Furthermore, the support team (Hazel, Kaylinn, Maxxie) has been nothing short of amazing! Their response time, ability to troubleshoot and answer our questions, and service goes above and beyond to ensure our Rewards programme and offering works excellently. Highly recommended!

Using app

18 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello hegen.us, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 6, 2025

very good support experience.

Using app

9 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello Monk Blessed, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!