All reviews

Rating Breakdown

  • 5
    97% (1,708 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Nov. 4, 2024

Cara from Bon customer support helped me with my concern, and they did so efficiently! Thank you!

Using app

5 days

Total reviews

12

Average rating

4.1

Developer Reply

Hello The Good Tee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 4, 2024

Great Support...

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Vanstuff, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 3, 2024

Their support chat is great! They are very informative and get back to you very quickly. I had an amazing experience with Hazel, super friendly and supportive.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Negash Coffee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 2, 2024

Thank you Sophie it's very good service

Store

Maiyko

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello Maiyko, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 1, 2024

My experience with the Bon loyalty app and it's staff was unmatched. Building a website from zero experience has been everything but easy, and Hazel from the support chat made setting up and integrating the bon loyalty program so so easy. She answered all of my queries almost instantly, configured my email seamlessly and even went into my end and helped me upload my images at the right size and quality. Thank you so much it has been a breeze! Also the customisations are beautiful and really easy to add your own brand colours, fonts and images to make it more personal and on brand. Thank you Hazel!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello North The Label, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 31, 2024

Hazel and Sophie and other persons on the support are AMAZING! Very professional team!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello ONAK® Dentífrico Eficaz y Natural, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 30, 2024

Hazel from the support team was very helpful and resolved my issue in no time. I would recommend this to anyone looking for a rewards program app!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello Ballagrio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 28, 2024

Great Customer service and very efficient. I have worked with Cara the last couple times and she has been very helpful, kind and quick at solving any of my questions or concerns.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello EJ Kids The Toy Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 28, 2024

Sophie was excellent in providing support and helping me flesh out the requirements for this app!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Excellent Stores, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 25, 2024

Mia was fantastic to work with. Answered all my questions and was very patient. I would highly recommend the Bon Loyalty App as their customer service is excellent.

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello Golden Lychee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 25, 2024

She helped me with everything, I had to have MIA help me and it was the best experience in customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Store Max Click Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 25, 2024

Maxxie and Sophie were my account reps and offered amazing customer service. Very friendly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello DZ Comics and Gaming, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 24, 2024

Cara is so helpful and so personable! It's great to talk to a real person and not a bot!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Love & Lore Bookstore, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 24, 2024

Hazel responded very quickly and was very helpful. Her answers were clear and detailed. She would recommend which functions would be suitable for our company. She was of great help to us.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello NeoYouth 美康萊, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 23, 2024

Love it! Great customer service!

Store

CIHUAH

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello CIHUAH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 23, 2024

One of the best thing on Shopify, have been using this app since day one. Great customer support as well, Hazel really serves us better. Thank you very much~

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Jaco TV Shopping, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 22, 2024

Die App braucht etwas Geduld, bis man alles eingerichtet hat, aber der Kundenservice ist der beste, den ich je gesehen habe. Innerhalb von Sekunden hat man eine Antwort und die nehmen sich so lange Zeit, bis wirklich alles klappt. Sehr sehr gut

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hallo kaiporten.de, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen! Wenn Sie jemals Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können direkt über unsere Website mit uns chatten oder uns eine E-Mail an [email protected] senden. Wir sind hier, um Ihnen auf jede erdenkliche Weise zu helfen!

5 / 5 Share

Oct. 21, 2024

easy to use and install. Exceptional support from Maxxie and Nini.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Attrape Soleil, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 21, 2024

I had the pleasure of interacting with Hazel from Bon Loyalty, and I must say, the experience was outstanding. Hazel was incredibly knowledgeable, patient, and attentive throughout the entire conversation. She took the time to understand my concerns and provided clear, detailed solutions. Her professionalism and friendly demeanor made me feel valued as a customer. I truly appreciate the effort she put into making sure my issues were resolved promptly. Hazel is a credit to Bon Loyalty, and I highly recommend her excellent service!"

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Green Shop CBD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 21, 2024

BON is a great app for easily setting up a loyalty program with different features. It also has many integrations with other commonly used apps on Shopify. The support team is very responsive, a real pleasure. Thanks again to Jean for his help !

Store

Sapiens

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Sapiens, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!