All reviews

Rating Breakdown

  • 5
    98% (1,711 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,702)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Saskatoon Herbs 'n Health, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 9, 2026

good app and good service team

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bálsamo de Juan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 9, 2026

Hazel est top très réactive et pédagogue

Store

ASTRA

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Bonjour ASTRA, Merci beaucoup d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! ⭐️ Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous écrire à [email protected]. Nous sommes toujours là pour vous aider de toutes les façons possibles !

5 / 5 Share

March 9, 2026

Great app with very helpful customer support. Hazel assisted me throughout the process. Thank you!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi A&W Customer Portal, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 5, 2026

Precisely what we needed. Haley was great help during the set up process. She helped me back track my customer's points, and answered many questions. Thanks Haley!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hopscotch Clothing, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 5, 2026

Haley and the entire BON Loyalty team are great! Good app, very fast and precise customer support. They fixed a couple of small problems and supported in export/import without any issues. I really enjoyed the team and am enjoying the app. thanks!

Using app

Almost 4 years

Total reviews

11

Average rating

4.9

Developer Reply

Hi Sfusobuono, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 4, 2026

The support team, especially Hazel, was a huge help. At first, I thought the customer’s request regarding the account changes wasn’t possible. However, Hazel provided a step-by-step guide and stayed with me throughout the entire process. She carefully confirmed each step I was doing to make sure everything was correct. Because of her guidance, I was able to successfully complete what needed to be done. If you ever find yourself having difficulty with anything, don’t hesitate to reach out to Hazel or the Bon Loyalty Customer Service team. They respond very quickly and truly support you from start to finish. I really appreciate all the help!

Using app

Almost 3 years

Total reviews

8

Average rating

4.6

Developer Reply

Hi Engkanto, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 3, 2026

Customer service is very helpful and quick to respond. It was very easy to set up the app on my site and it connects easily to most customer account apps, making it a good value add for my customer's experience

Using app

12 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Naturalicious, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 3, 2026

Great app and great support

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi THE HAIR GENERATION INTERNATIONAL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 2, 2026

Ame helped us tremendously with all the details of the BON Loyalty app. Everything is now working perfectly, and we’re able to recognize our customers with ease and fluidity. I’m truly surprised and happy with how quickly they responded and how determined they were to fix our issue. Thank you, Ame!!

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Espace Bloc, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 2, 2026

AMAZING customer service with Hazel! Super pacient and helpful!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Coolway EU, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 28, 2026

Great app, great support

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi CBD Queen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 27, 2026

So far setting up has been super smooth. Customer service is amazing - Dannie was super helpful, no issues, very friendly and quick to resolve my question!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Crafts for Christ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 27, 2026

Haley was great, very helpful and easy to talk with about issues and aspects of the app.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Random Bee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 26, 2026

Natalie support absolutely deserves five stars!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi MONOGOODS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 26, 2026

I want to share how grateful I am for the support I received from Sienna. She was incredibly helpful and prompt in guiding me through updating my DNS records so I could update my email address inside my BON loyalty app. She quickly sent over the files containing the necessary DNS records, and the information was clearly organized, which made it easy for me to copy and paste everything directly into my domain account without confusion. Sienna’s responsiveness and clear instructions made what could have been a stressful process feel simple and smooth. I truly appreciate her professionalism and efficiency. Thank you, Sienna, for your excellent support!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Koily Bay Hair Care, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 26, 2026

there is so much you can do with this app, really can't wait to showcase all features to my customers. Bon Loyalty's customer service is extremely responsive, no matter i message them at 2am Singapore time, there is someone responding to me, i messaged them at 1pm Singapore time, Haley responded to me, superb customer service, great job guys!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi HOCK GIFT SHOP | SINGAPORE'S #1 GIFTS FOR MEN - OUTDOOR & EDC GEAR - FAST LOCAL DELIVERY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 25, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi thowby ثـوبي, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 25, 2026

5***** service from Hazel and the team! After having issues with another app I recently moved to BON LOYALTY and all has been great so far. The customer care is spot on and quick, app is easy to use and set up and our customers love it!!! Thank you Hazel and all the team.....

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi SunVit-D3, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 25, 2026

Fantastic support ! Haley goes above and beyond for making things go smoothly. We're a very old Brick and Mortar Mom and Pop shop going digital so we needed a robust system for loyalty, both physical and web, so far so good !

Store

Papyrus

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Papyrus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!