BON Loyalty Rewards Program
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We've been using this app on our Shopify store for some time now, and while it offers a range of useful features and improvements, the biggest advantage by far is the customer support team. They’re always responsive, kind, and ready to help with tailored solutions – no matter how big or small the issue is. It's truly the only app we've found that offers such a high standard of support. A special thank you to Hazel and Maandy – your help makes all the difference. Highly recommended!.
Hello Muma Concept, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We're new users, but so far, the customer service has been top-notch. Mia has been exemplary.
Hello Black Clover, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great customer service and ease of use
Hello Little Canadian, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Most of the features are easy to use and the customer support is excellent (shout-out to Mia). It integrated very well onto our website. When we ha trouble getting certain features to work, the support was quick, responsive, an resolved the issues quickly. Really exceptional support. The only frustration so far is the high paywall locking out certain features such as VIP tiers.
Hi AMORESY, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means the world to us as it helps us continue improving and providing you with the best experience possible. Rest assured that our pricing has been carefully planned to meet the needs of businesses of all sizes. Our Growth plan, for example, includes many premium features such as VIP Tiers, Points on the product page, and more. However, we understand that the gap between our Basic and Growth plans may still feel significant for you, and we recognize that financial circumstances can vary. That's why we've personally reached out to you via email with an exclusive solution for your store. We truly hope you’ll consider it and get back to us, as we're always committed to providing our valued merchants like you with a 5-star experience. 🙏 We look forward to hearing from you.
The best support team I have come across. Hats off to BON team. Highly recommended
Hello Skiya Sports, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
So far the online support has been very helpful as I navigate through the trial week. This gives me confidence that I will be able to sort out any issues that arise.
Hello New Cascadia Traditional, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
very good service I like BON customer service so much, she is so helpful and fast in response. thumb up
Hello Antidox Series Official, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
You can't fault the customer service and assistance. They are always so helpful when you have a problem. Hazel was great today in helping me work through a few issues and was resolved very quickly.
Hello MENA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Just installed Bon Loyalty and faced a small teething issue which is my lack of setting up. Hazel quickly send me two simple instructions to get it going. Amazing knowledge and the ability to understand my needs impressed me so much that I couldn't help it but leave this lengthy review . Is good that Bon Loyalty uses "real" people instead of chatbot . Thanks Hazel once again. Hopefully won't need you anymore in a few days time when the website goes live .
Hello The Vitamin Outlet, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jean and Hazel, Very pleasant and helpful
Hello Fighting Eel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app for loyalty program. We initially tried another highly rated app, but it kept crashing and customer service was very much lacking. We then installed BON, and it's been great. Very easy to set up, and the customer support is amazing. Both Mia and Hazel were extremely quick to respond with helpful information. Highly recommend!
Hello Boardriding Maui, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel, is a great help for me today. With good communication skills and knowledgeable in the program. She talks to me like a friend, so I get to be comfortable right away.
Hello Commalax PH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hello DREAME MART OFFICIAL Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hello ENROAD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app with lots of features and smooth integration. Big thanks to Hazel for her quick and super helpful supportm she made everything easy! Highly recommend BON Loyalty if you're looking for a reliable rewards solution.
Hello moheitea, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Mia was incredibly helpful when assisting to set up my new shop! She was able to assist me with a small customization and answer all of my questions. Overall the app has been incredibly simple and easy to set up!
Hello CREATIVE STUDIOS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hello Little Bearnie, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Using the BON app is a fantastic experience! The support team is incredibly fast and always ready to help with any issue. Their efficiency and dedication make a real difference. Highly recommended! :)
Hello LOBITOS&CO, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Just getting started – and Hazel made it BON-tastic! We’re just about to launch our loyalty program with BON, and wanted to make sure everything was set up the right way from the beginning – and honestly? Thanks to Hazel, everything went smoother than freshly folded laundry! Hazel didn’t just set everything up professionally and super quickly – she was also so friendly and helpful that we’d happily invite her for a post-work drink (if she didn’t keep disappearing at the end of the day ). She walked us through every step, responded instantly, and guided us through all the testing with patience, humor, and an insane level of support. We now feel totally ready for launch – all thanks to Hazel, who took her time and made it feel like we had a personal loyalty coach on standby. Honestly, it seems like she has a built-in BON-radar for any questions that come up. The app itself looks polished and well thought out – but even if it weren’t, we’d still give 5 stars just for the support. If everything continues the way it started, we’re in for a great ride with loyal customers and (hopefully) more chats with Hazel! Huge thanks, Hazel – you’re absolutely BON-derful!
Hello Waschparfüm24, Thank you so much for taking the time to leave us such a BON-derful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I have recently started working with BON and I am very pleased. You are helped so friendly and well. Greetings, Frans de Grebber Thanks Hazel
Hello Frans de Grebber Coffee Roasters, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
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