All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2023

Great support from BON team, super fast response and solving the issue. I would give 5 stars to support team (Daisy). But for the product I would give only 4 stars, currently intergration with review apps are quite limited, there is no Loox for example.

Using app

9 months

Total reviews

13

Average rating

5.0

Developer Reply

Dear Tea Eats, BON team wanted to express my sincere gratitude for your fantastic 5-star review! Your feedback is truly appreciated. Your words encourage us to continuously improve our app and ensure that it lives up to your 5-star expectations. We're dedicated to delivering the best experience possible, and your support fuels our drive to achieve this goal. Thanks so much! Liam BON team

5 / 5 Share

Oct. 13, 2023

The standout feature is their exceptional customer service – prompt, patient, and incredibly helpful. The flexibility also allowed my team to effortlessly customize our loyalty page perfectly. Plus, knowing that their support is there for ongoing assistance is a huge relief. BON is a must-have for anyone looking to create a stunning loyalty program with fantastic support.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear NProClub.com.my 🌞 We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here! If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you! Liam BON team

5 / 5 Share

Oct. 11, 2023

So I'm still new to this app and discovering how to set it up, but the help that Anna provided from the start was very much appreciated :)

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Dear Power House, Taking the time to leave such a great review about our app and Support service, has really made our day 💕🙆! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Loyalty program. If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! Liam BON Team.

5 / 5 Share

Oct. 11, 2023

anna was instrumental in helping me get setup, i look forward to using this app for my customers

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with Anna from the Support team. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team

5 / 5 Share

Oct. 11, 2023

I found our phone call good and now just need to get the app loaded and see how it works. Thanks for your help.

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with Genie from the Phone Service. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team

5 / 5 Share

Oct. 11, 2023

BON Loyalty Rewards is user friendly and a great app! The customer service is outstanding. Highly recommend!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a ton for writing us this lovely review! 😍 Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment! If you need further support, we will always be waiting for you at live chat or [email protected]. Mia

5 / 5 Share

Oct. 11, 2023

Excellent app only surpassed by the the support team, all the help you could ever need. I would highly recommend. Thank you Bon.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Dear UK Media TV, Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team

5 / 5 Share

Oct. 10, 2023

Very impressed with BON Loyalty. Set up has been a breeze, from branding to points setup , customisation of email notifications and bulk import of customer details and existing points balances. I successfully had BON designed and configured and live on my website in one day, with constant availability of support staff at all times. Each query I had was answered within minutes and with the most detailed documentation covering every step of the process. Emile, Cara, Daisy and Genie were all assisting at various times and all extremely helpful. Thanks BON Loyalty - I look forward to seeing many happy customers redeeming their rewards.

Using app

About 15 hours

Total reviews

4

Average rating

3.3

Developer Reply

Dear Coconette-oz, Your review made our day, thank you so much 💕. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using BON and found the Support service so useful. If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! Liam BON Team.

5 / 5 Share

Oct. 10, 2023

Excellent app for loyalty rewards, coupons and tier rewards. Easy to use and great customer service.

Store

Gymbros

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gymbros, Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with our Support team! If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team

5 / 5 Share

Oct. 9, 2023

The support from the customer service and technical team has been fantastic, assisting us promptly and accurately in resolving any issues we encountered, and even assisting with modifications at the code level. It's very comforting to communicate with customer service and solve problems!

Using app

2 months

Total reviews

5

Average rating

4.2

Developer Reply

Dear Hong Kong SAR, We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track ❤️😊 Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you! Liam BON team

5 / 5 Share

Oct. 7, 2023

The app is fantastic, it's the best one I've tried so far. However, what truly sets it apart is the outstanding customer support. I encountered an issue, but Anna resolved it quickly, and now everything works perfectly. The team is also exceptionally pleasant to interact with. I highly recommend it.

Using app

9 months

Total reviews

6

Average rating

4.3

Developer Reply

Dear Be Like Venus team, Your detailed 5-star review is invaluable! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team

5 / 5 Share

Oct. 6, 2023

Kind of new with the app, but got quick and service minded help of Daisy when I asked for help

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Hustopia, We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us. Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏 Liam BON team

5 / 5 Share

Oct. 4, 2023

This is by far the best Loyalty APP if you have a multi language store. I have tested every competitor thoroughly, and this is the only one that supports multiple languages in a seamless and easy setup. The support is also great, and there is a lot of help if you need it, you just have to ask.

Store

Vossy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Vossy, Your 5-star review is like a burst of sunshine on a rainy day! We're genuinely thankful for your support. It's customers like you who make our journey worthwhile. 🚀 We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team

5 / 5 Share

Oct. 2, 2023

Haven't had a chance to measure results yet, but as a loyalty app, it seems to have the right amount of features for the right price points as opposed to others. Their customer support is very helpful and friendly. Anna was very welcoming and kind and she fulfilled my customization request immediately.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Marco P. Selfcare team, Thanks a million for taking the time to share your thoughts. We're thrilled that you're happy with our service. Please don't hesitate to reach out if you need anything else in the future. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team

5 / 5 Share

Oct. 2, 2023

完整強大的功能,快速服務的客服系統,值得推薦

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We just couldn't wait to say thank you for the fantastic 5-star review you left! Your support warms our hearts and motivates us to keep delivering our best. If there's anything else you ever need, just give us a shout. 😊 Gratefully, Liam BON team

5 / 5 Share

Sept. 29, 2023

So far it has been great. I really love the way it looks on my site. The only thing I would like to see added, is the ability to do our own custom rewards. I would like to give points to customers for multiple shares on Facebook. The ability to do our own custom rewards would be a nice addition. The support staff (Emily) was very helpful.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gilded Heart Designs, Thank you for taking the time to share your thoughts!We truly appreciate your in-depth 5-star review. Your specific feedback helps us continuously improve. Thank you for taking the time to share your thoughts! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team

5 / 5 Share

Sept. 26, 2023

I highly recommend BON Loyalty. They have amazing costumer support that never disappoints. One of the best app for rewards programs. It's very easy to setup and get integrated so your customers can start gaining loyalty points. They are open to suggestions because they want to improve their app and makes it even better. Good job. Keep going!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi UNICORN GUY, We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊 We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, [email protected]. Liam BON team

5 / 5 Share

Sept. 15, 2023

Anna was super helpful and super quick getting our business email attached to the BON email branding settings

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day! We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears. Liam BON team

5 / 5 Share

Sept. 14, 2023

Beautiful app and standout customer service. Their Support team is Pro-active and ready to run the extra mile to help improving your store. Cara provided us with an excellent onboarding process, walking us step by step through all the App's functionalities. She exceeded our expectations proposing improvements customised to our needs. 100% Recommended

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Hi there!!! We just had to take a moment to send you a virtual high-five and a heartfelt "thank you" for the amazing 5-star review you recently left us. 😄 Your positive feedback truly made our day! It's customers like you who keep our passion alive and motivate us to keep going above and beyond. Knowing that you had such a fantastic experience with Cara warms our hearts and tells us we're on the right track. Let us know if you need further assistance! We can't wait to hear from you! Liam BON team

5 / 5 Share

Sept. 12, 2023

Au top, assistance très rapide a répondre quand on a besoin, et les nouveaux outils sont super. Je recommande meilleur app pour les programmes de fidélité sur shopify après en avoir tester pas mal

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

C'est avec une immense joie que nous avons découvert votre avis élogieux de 5 étoiles ! Nous tenions à vous adresser un sincère merci pour votre précieuse évaluation. Encore une fois, merci d'être un membre de notre formidable communauté de clients satisfaits. Nous avons hâte de vous servir à nouveau bientôt ! Liam BON team