All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2023

Anna was extremely helpful and kind with her advice on modifying my rewards widget. Thank you! The app itself was real easy itself to install and get running. Everything is laid out well and it was easy to find where I needed to go to customize it for my needs. It only took me 30 minutes or so to get my widget up and running on my site with no coding required. So far great service and great app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Cozy Manga, We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

July 8, 2023

I just started to use the app and was able to setup my rewards program very quickly! I had a question and Genie helped me right away! Amazing support, thank you so much!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello White Diamond Nails Thank you so much for your awesome review! Your nice words motivate us a lot! Thanks to your kind words, we are trying our best to contribute to your success. If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team

5 / 5 Share

July 7, 2023

I'm starting to use this loyalty app, after researching many others, and so far it's working out very nicely. Also, support from Daisy is amazing - I had some questions after installation and she was super quick and helpful in answering them. Highly recommend!

Using app

27 days

Total reviews

9

Average rating

5.0

Developer Reply

Good day Axis Tango, We are all so happy that the support from Daisy can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or email to [email protected]. We are always ready to support you! 🙋🏻‍♀️ All the best, Mia BON Team.

5 / 5 Share

Aug. 27, 2023

Great app, especially for businesses that don't know much about tech. We wanted to know how the app works and how to start putting it into action. They are always able to answer all of my questions and address my concerns. Genie answered quickly and gave us tips on how to use the app more effectively. Thank you so much!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Acrysty Co. Our team, especially Emile, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸 We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team 💓

5 / 5 Share

July 6, 2023

We've been using this app for perhaps over a year, after searching high and low for a decent loyalty app. The features are easy to use and it isn't difficult to set up. You can import all of your previous reviews through CSV. The best thing about this app is the customer service is second to none. They go above and beyond to make your requests happen and are always available to chat through the live chat option. I have spoke often to their chat and they are always so kind and helpful with my queries. Today I spoke to Genie, who is just a real gem, a total asset to the business. Thank you so much again for your continued help <3

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for taking the time to post a review about your experience with the BON app and our support staff, Genie. Your feedback is incredibly important to us. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. 💘🙌 If you have any further feedback or suggestions, please feel free to reach out to us. We are always here to listen and improve our services. Best regards, Liam BON Team

5 / 5 Share

July 5, 2023

I had screwed up by not enabling my widget and had a lot of other questions - Genie helped me quickly with all of them

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, BON team really appreciates your feedback and we are glad to hear that you had a satisfying experience. If you have any further questions or concerns, please don't hesitate to reach out. Thank you ^^

5 / 5 Share

July 3, 2023

Schneller und freundlicher Kundensupport. Danke liebe Anna für deinen netten und schnellen Support. Mit deiner Hilfe konnte ich mein Problem schnell lösen.

Store

El-Omar

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, I am writing to express my sincere gratitude for taking the time to post a review about the BON Loyalty App. Your feedback is incredibly valuable to us, and we truly appreciate your support. Let us know if we can do anything else for you. Please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! --------------- Hallo, mit diesem Schreiben möchte ich mich aufrichtig dafür bedanken, dass Sie sich die Zeit genommen haben, eine Bewertung über die BON Loyalty App abzugeben. Ihr Feedback ist für uns unglaublich wertvoll und wir wissen Ihre Unterstützung sehr zu schätzen. Lassen Sie uns wissen, ob wir noch etwas für Sie tun können. Bitte zögern Sie nicht, uns per Live-Chat oder per E-Mail an [email protected] zu kontaktieren. Wir sind immer bereit, Sie zu unterstützen! Mia BON-Team.

5 / 5 Share

June 30, 2023

New to the app but so far smooth sailing! The setup was extremely straight forward and quick. The interface looks great and pretty customizable. Anna from the support team was an absolute gem and went an extra 5 miles for me. She was super friendly, funny, and most importantly helpful! Very impressed and excited to be using this platform.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for a lovely review!💕 So glad you found BON useful, we strive to actually bring value and enhance shopping experience for customers. Our Support team (especially Anna) will be delighted to see your praise! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

June 28, 2023

Genie was extremely helpful, very professional and patient with my query. At the end we came up with a solution to my problem and it made my day!

Store

MYXD

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to review the BON app. We are thrilled to hear that you had a positive experience with Daisy's assistance. Our team is dedicated to providing the best possible experience to our customers, and your review serves as a great motivation for us to continue delivering exceptional service. If you have any further feedback or questions, please do not hesitate to reach out to us. Liam BON team

5 / 5 Share

June 27, 2023

Anna was a huge help and was very kind from the start of our conversation to the end. I highly recommend this app. For $15 a month you get some really great features and a very easy set-up process! Thank you BON Loyalty!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience <3 Let us know if we can do anything else for you. Please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! Mia BON Team.

5 / 5 Share

June 25, 2023

Wonderful app! Works great and I love the integrations and ways people can be rewarded. Love the loyalty page feature. So many good things about this app.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful you found the time to leave us such a touching review! Your words are essential to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! All the best, Mia BON Team

5 / 5 Share

June 20, 2023

Virkelig en fed app, der bare virker. har prøvet flere forskellige apps med loyalty programmer, dette kan individualiseres til sprog så den virker allermest troværdig. Super support, meget hurtige svar og altid positiv til at hjælpe

Using app

27 days

Total reviews

6

Average rating

5.0

Developer Reply

Vi er så glade for at høre, at du havde en positiv oplevelse med vores assistance. Vores team er dedikeret til at give den bedst mulige oplevelse til vores kunder, og din anmeldelse tjener som en stor motivation for os til at fortsætte med at levere enestående service. Hvis du har yderligere spørgsmål eller bekymringer, så tøv ikke med at kontakte os! Liam BON team

5 / 5 Share

June 20, 2023

Great experience so far! First day using this application, widget works as expected and the watermark was even removed for free! Great customer service.

Store

Dediza

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you. Please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! Mia BON Team.

5 / 5 Share

June 20, 2023

Easy to install, customize and in use. Plus, they have an amazing customer service! Big shout out to Daisy.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to review the BON app. Your feedback is extremely valuable to us, and we appreciate the effort you put into sharing your thoughts with us. We are thrilled to hear that you had a positive experience with Daisy's assistance. Our team is dedicated to providing the best possible experience to our customers, and your review serves as a great motivation for us to continue delivering exceptional service. If you have any further feedback or questions, please do not hesitate to reach out to us. Liam BON team

5 / 5 Share

June 19, 2023

Compared to all of the loyalty program apps, I've found that BON really is the best with the best price too! Going through setting it all up for the first time, Daisy and the development team were rockstars in answering my questions and helping make adjustments I was stuck on. Daisy was extremely friendly and quick to answer, even with breaks in between my questions. Definitely a stellar support experience! As for the app itself, I'm currently on the $15/mo plan and for the size of my business, it is perfect. The customizability goes in-depth down to the name of your points, the emails that are sent out, the colors of the widget, and much more. I really felt I could fully customize it the way I wanted it to be, and that fit my shop the best. Thank you BON team!!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Stellar Stardust Creations, We are really grateful that you found the time to leave us (and our rep Daisy) such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

June 16, 2023

Decent app! has most of the feature we need at a decent price, what makes it better is their promptly support!

Store

EVO

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of the values. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

June 14, 2023

I just downloaded the app, it work easy and support team was super helpful. It meets my needs and I love the ease of the app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Our team would like to express our gratitude for your feedback. We are very glad that you liked our Loyalty & Reward program. We absolutely agree with your opinion about it. Such words are very supportive and motivate us ️🎁💖. Once again thanks a lot! Wishing your business prosperity!! And please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Mia BON Team

5 / 5 Share

June 14, 2023

Daisy is good, She guides me carefully,this is a great experience and good app,I hope it can help my store get more customers

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ️🙋💓 And one more big thanks from Daisy :) May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! All the best, Mia BON Team.

5 / 5 Share

June 13, 2023

Very helpful support with fast response and and easy to use app for you website <3 100% recommended!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a ton for writing us this lovely review! 😍 Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment! If you need further support, we will always be waiting for you at live chat or [email protected]. Mia

5 / 5 Share

Oct. 11, 2023

After looking at several rewards apps, BON looked like the one for me. Simple, yet contained all the elements of a rewards program I wanted. Genie helped me through the whole process of getting BON in my store, and she did it with patience and understandable explanations. She’s a top customer service rep for sure! Customers are signing up for my rewards program, and Genie is still available when I have questions. Thank you, BON and Genie!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day ️🏆. We’ve passed your comments on to our team (and Genie!) so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found the 24/7 Support Live Chat so useful. We couldn’t provide this service without great customers like you! If you need further support, we will always be waiting for you at live chat or [email protected]. Liam BON team