BON: Loyalty Rewards Referrals
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
4.9
feedback
1,754
chart
#506
All reviews
Rating Breakdown
Review RSS Feed
June 12, 2023
We were considering various apps, including Smile, Bon, Growave, and Rise. While all these apps are excellent choices, we ultimately decided to go with Bon. It turned out to be an outstanding choice! We had a couple of questions and needed to make minor adjustments. That's when their customer care rep, specifically Genie, immediately came to our aid through live chat. Talk about customer service in the right moment - this is a textbook example! Moreover, the Bon team took care of the small adjustments and minor touch-up development right away. So far, I am extremely satisfied with our decision. Thank you, Bon team! I'm looking forward to continuing to work with you guys.
Hearing how much you love the BON app and our Support service has brightened up our day! Thanks for the great review you left us; and for choosing to build your store's loyalty program with us! (We’ve passed your comments on to Genie so she can enjoy the good vibes too) We can’t wait to help you again! If you need further support, we will always be waiting for you at live chat or [email protected]. Liam BON team
June 12, 2023
This app looks like will works fine. I tried a few another and have some problems. With this the installation process looks easy. The support is great, Anna, helps a lot. Im still meanwhile the setup process, but as I see currently it could be a good solution for a loyalty program.
Thanks for the 5* stars feedback, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. We’ve passed your kind words on to our team, especially Anna. We are just one message away via live chat or email address [email protected] Liam BON team
June 12, 2023
great app, with superb support. This is my go-to app for managing customers and creating loyalty program
Thanks so much for your great review. We’ve passed your kind words on to our team. The Support team is passionate about providing our customers with outstanding experiences and will be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. We are just one message away via live chat or email address [email protected] Liam BON team
June 8, 2023
I've been an Early Bird user of the BON loyalty app. This is by far the best bang for you buck on loyalty apps in the Shopify app store. They have incredible support- you are not just talking to a robot. Daisy and Genie are VERY responsive and also honor loyalty! The app keeps getting better as well. They take every suggestion and request into consideration and if not immediately help you with customizing, within a few weeks you may see your feature requests added into the app. Cannot recommend this app enough!
Our whole Support team (especially Daisy & Genie) really appreciate you taking the time to leave us a review 💗💋 These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience with the BON app. Let us know if we can do anything else for you. We are just one message away via live chat or email address [email protected] Liam BON team
June 7, 2023
Incredibly easy to set up, support was fantastic (Thank you Genie) and so far seems a breeze to use! Looking forward to getting started
Hearing how much you love the BON app and Genie's support service has brightened up our day! Thanks for the great review you left us! Please let us know if there is anything else we can help you with. We look forward to helping you with the Loyalty program in the future! We are just one message away via live chat or email address [email protected] Liam BON team
June 4, 2023
A very good application and an excellent team. Thank you for the help!
We really appreciate you taking the time to leave us a review <3 These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience with customer support Daisy. Let us know if we can do anything else for you. We are just one message away via live chat or email address [email protected] Liam BON team
June 4, 2023
Daisy helped me out super fast, with perfect instructions. I can't wait to use this on my website now. Thank you
Your review made our day ^^ We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using BON and found the app so useful. We couldn’t provide this 24/7 support service that we do without great customers like you! Thanks for choosing us, we can’t wait to help you again! We are just one message away via live chat or email address [email protected] Liam BON team
June 1, 2023
Just installed the App and have been taking my time customizing it. I spoke to Genie and later with Anna which were both extremely helpful! Setting these apps can be extremely stressful sometimes but these ladies made it a breeze!
Thanks for your great review of our Support service. We’ve passed your kind words on to our team. Anna and Genie are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our BON Loyalty app! We are just one message away via live chat or email address [email protected] Liam BON team
June 1, 2023
BON app's customer service has been wonderful. Genie and Anna have been working with us every step of the way to get things setup. We will be reviewing further once we have had more experience with the app's functions.
We’ve passed your wonderful review onto our team, Anna and Genie. Thanks so much for taking the time to leave a review about our BON app and the Support team. The customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit BON app! We are just one message away via live chat or email address [email protected] Liam
May 31, 2023
the best app .. all you want you can find it there & of course with great support of Anna, never worry!
You made our day with your trust in BON and your awesome review! Our team is all happy to know that you are satisfied with our support! ❤ We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Mia BON team
May 31, 2023
The customer service representatives are incredibly kind and professional. Also, the app offers nearly all its features for free, causing no inconvenience at all. If you ever experience any difficulties or have any questions while using it, don't hesitate to talk to the representatives. They are exceptionally courteous and professional.
Thank you so much for leaving us such an awesome review! Your precious feedback motivates us to keep on improving the app and our support team. 💪🤗 If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Mia
May 30, 2023
Very easy to use. Ratings do not lie. Also, customer service from BON is responsive and quick. Anna welcomed me to the app and was very helpful. Thanks again Anna!
Hi Vibesinorbit, Thank you so much for your great feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future. 😘 If you need us, feel free to reach out to us via chat or email at [email protected]. Best regards, Mia BON Team
May 28, 2023
Really cool App. Very easy to setup. I am using the free version and they give you lots of options. I will upgrade because you don't have access to the "welcome email" under the free version but compared to other loyalty apps the price isn't bad. I did have one question about an automated email and Anna was very helpful.
Thank you for making our day great and giving us good vibes before the new week ahead! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻♂️. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.
May 26, 2023
I am incredibly satisfied with the support I received from Anna and the functionality of the BON Loyalty app. The app itself is user-friendly, customizable, and provides a wide range of features to create an engaging loyalty program. The fact that Anna went the extra mile to help me with my branding needs truly exceeded my expectations.
Hi, thank you so much for your amazing feedback! We are so glad that Anna has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON 🍀 If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team
May 26, 2023
Very easy to use and rivals some of the other major companies that have rewards programs. I think you get so much for the price. Integrations are slightly limited but the ones they do integrate with has been ideal when transferring over. I love having the loyalty page directly on my site (nice, clean and laid out) without having to pay for the highest tier for that. Their customer service is SUPER responsive and very helpful. Anytime I have a question or run into an issue the response is prompt and the suggestions are helpful. Cara has been super helpful. So has Ana (really everyone on their team has been awesome. I never had any issues). I love the customizable features as well. I get to use this and have it blend flawlessly into my store's theme. It looks and meshes like a perfect fit!
We are so grateful you found the time to leave us such a touching review! Your words are essential to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! All the best, Mia BON Team
May 26, 2023
Just starting to use the app, it's user friendly and a lot of customisation. The customer service was great. Daisy was helping me to set up, she responded very fast and gave me the information more then i asked.
Good day! Our team is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you can get prompt support from Daisy, and we'll definitely work harder to provide more features and a satisfactory standard of service to you! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance 💪 All the best, Mia BON team
May 23, 2023
I am very satisfied with the customer service. They help right away. Being able to create your own page is also a very good option.
Thank you so much for your awesome review! Our support team would be excited when reading this <3. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Mia BON team
May 19, 2023
Anna was helping me today and she was awesome and professional and super friendly too. Thank you Anna. I love this app and it helps me improved my sell because my customers love the program.
Thank you so much for your lovely feedback 😍. It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into BON Loyalty program and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨. We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Mia BON Team
May 19, 2023
Super App! Tons of customization easily to be setted up. Layout is very flexible. I works good in desktop and mobile. We hope to increase our customer experience. Daisy from the on line support is very kind. She is always ready to help customer.
Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Daisy was on cloud nine and she is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.
May 18, 2023
Thank you Anna for all your help today. So quick and painless! I'm liking my experience with this app!
Hi! Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants! 🥰 If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team