All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2023

I had an amazing experience today. I signed up with BON Loyalty and Anna assisted me through some questions I had. Anna was very kind, knowledgeable, and responsive. Best customer service I've had in a while, so I definitely appreciate the 5 Star Customer Service. I look forward to seeing what BON can do for my small business! Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Warmest regards, Mia BON team

5 / 5 Share

May 16, 2023

Very easy to use loyalty rewards app. It's highly customizable and the support team is available to help if needed. Very fast response as well...! Anna was very helpful!

Store

Sun Ten

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much, you truly brighten up our day! The whole team Support team is really excited to read your awesome review :) Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. We always appreciate you! Cheers, Mia BON Team.

5 / 5 Share

May 13, 2023

Super Support und easy einzuführen! Selbst in der Free Version gibt es super viele Möglichkeiten zu individualisieren!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Wir sind so dankbar, dass Sie sich die Zeit genommen haben, uns eine so berührende Bewertung zu hinterlassen! Ihre Worte sind uns besonders wichtig, da die Kombination aus Kundenbetreuung und Designflexibilität für uns oberste Priorität hat. Und die Tatsache, dass Sie, unser geliebter Händler, es wertschätzen, ist so herzerwärmend. Kunden wie Sie inspirieren uns, jeden Tag besser zu werden. Wir wünschen Ihrem Unternehmen den Wohlstand, den es verdient. Und wir werden unser Bestes dafür geben! 🌻 Wenn Sie weitere Fragen haben, können Sie uns gerne per Live-Chat oder per E-Mail an [email protected] kontaktieren. Wir sind immer bereit, Sie zu unterstützen! Alles Gute, Mia BON-Team.

5 / 5 Share

May 12, 2023

This is definitely one of the best rewards apps! It has many great features and a fully customizable modern UI. The customer service is top-notch as well. Anna was very friendly and quick to respond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your love in such a wonderful review! Clients like you make us believe in what we do and motivate us for further accomplishments. 🌠 We are extremely happy that you have chosen us to accompany you from the beginning and we will be even happier to witness your journey to success. We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Mia BON Team

5 / 5 Share

May 12, 2023

Cant say enough good things about Genie! She is so quick to help with any questions I have had and even helped finish setting up the program for us. Incredible customer service!

Using app

9 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for a lovely review !💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

May 11, 2023

I really have enjoyed this app. Its user friendly and the customer service is above and beyond. I have had a great experience. Customer Service Rep Anna has been fast and very helpful

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.

5 / 5 Share

May 3, 2023

Support is quick and efficient. Love how they help you out and the app has pretty awesome features. It works wonders!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or email [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

May 3, 2023

Customer service is very responsive and cordial. We're still working on setting up the app and getting everything ready for our clients, but so far so good!

Using app

About 1 hour

Total reviews

5

Average rating

4.8

Developer Reply

We are glad you were able to make the user journey a breeze here in BON. We love making custom changes to see your vision come to life. Our main priority is to meet requirements and exceed the expectations of our customers. That being said, we are always open to suggestions and will do our best to implement them.👍 If you have any further questions, please feel free to drop us a line via live chat or email [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

April 30, 2023

amazing support! They helped me immediately with everything and I found everythin I needed in the app.

Store

Mālama

Using app

4 days

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for a lovely review !💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

April 28, 2023

You need to try this, really loved the costumer support Genie was very kind and helpful , Highly recommended

Store

bletey

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and is a source of motivation to try harder and make your experience with us even better 🤗. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team

5 / 5 Share

April 25, 2023

Best app for loyalty rewards. It's highly customizable and the support team is available to help if needed. Very fast response as well...!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your awesome review! Our support team would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Mia BON team

5 / 5 Share

April 25, 2023

L'application est pratique et permet de faire plusieurs choses différentes. Le support est réactif et à l'écoute. Nous ne l'avons pas encore testé en prod afin de savoir si la conversion fonctionne vraiment.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour vos excellents commentaires sur notre application et notre assistance ! Nous ne pourrions être plus heureux de pouvoir vous aider rapidement. Grâce à votre précieux soutien, nous sommes encouragés à travailler plus dur pour améliorer BON. Si vous avez besoin de notre soutien, nous serons toujours prêts à vous donner un coup de main via notre chat en direct ou [email protected] ! Cordialement, Liam L'équipe BON.

5 / 5 Share

April 24, 2023

Very simple to use and to set up. Very versatile app and with many choices. The free plan to start from a higher gear

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We are striving to optimize the app and our support service, hopefully it can help us serve you better! If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! 💐 Yours sincerely, Liam BON Team.

5 / 5 Share

April 24, 2023

I just opened my glitter business on Shopify and looking for ways to reward my customers as well as help them get rewarded for referrals. Emile was so helpful while I was having trouble the rewards program showing up on my website and she was super helpful. She also helped me by sending me ways to make the referral program easier for my customers! Thank you Emile for all your help.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Twilight Glitter, Thank you for making our day great and giving us good vibes before the new week ahead! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻‍♂️. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team

5 / 5 Share

April 22, 2023

Just starting to use the app, nice customization options so far, options available compared to others looks good too.

Using app

11 months

Total reviews

9

Average rating

4.8

Developer Reply

Thank you very much for sharing your experience with everyone and for the great and constructive feedback. It will definitely help other merchants as it already helped us with great push and is a source of motivation to try harder and make your experience with us even better. 🤗. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

April 21, 2023

It was super easy to set up and the support I got was amazing and very helpful. I got support from Anna and she was great.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your love in such a wonderful review! Clients like you make us believe in what we do and motivate us for further accomplishments. 🌠 We are extremely happy that you have chosen us to accompany you from the beginning and we will be even happier to witness your journey to success. We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Let's keep Sharing Our Love! Mia BON Team

5 / 5 Share

April 20, 2023

Very fast customer support, understood my problems and fixed them immediately. very happy with their service! Thank you Anna!

Store

Ranaia

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for a lovely review!💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

April 20, 2023

Very intuitive app, easy to use with great basic features on the Free Forever Tier. Most importantly the support is excellent, Daisy is a really patient and helpful support. Would recommend trying this app out!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Your detailed and valuable feedback truly gave us motivation, and working on improving BON became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants. We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

April 19, 2023

Great App. Good looking and easy to use even with the basic plan. It have all the function I want so far.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello, words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that Anna has assisted you promptly. She will be really happy when they see your feedback:) If you need us, we are always waiting for you via live chat or email at [email protected]. Cheers, Mia BON Team.

5 / 5 Share

April 14, 2023

this app is awesome, super customer service and a free plan really really great! In addition Ariel and her team are really fantastic

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.