All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2023

Amazing customer service from Genie I can definitely recommend this app. So far I am extremely happy and excited to work with them going forward.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your awesome review! Genie would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Mia BON team

5 / 5 Share

March 27, 2023

App is really amazing great user interface and customer support is also very supportive i talked to one of their staff member named "ariel"

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day! It is not only Ariel but the whole BON team, that works hard on delivering good service and meeting every customer's expectations individually! If you have further questions, please feel free to drop us a line via live chat or email at [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

March 26, 2023

This app is very easy to use, the customer support is fast, and it is at a GREAT price! I definitely recommend this app.

Using app

3 days

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for your awesome feedback on our app and support! We could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Yours sincerely, Liam BON Team.

5 / 5 Share

March 24, 2023

Great customer support, very fast reactions. Ariel assisted me though the install process, got a reply within a minute every time. Would recommend!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a million! You made our day with your trust in our app and fantastic review! <3 Our team is happy to know you are satisfied with your BON experience! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team

5 / 5 Share

March 22, 2023

I really enjoyed the ability to give my customer incentives for shopping with my company and was quickly drawn to the visual and setup of Bon Loyalty. Setup seemed pretty easy and i got the basics done but I was stuck for a while and decided to reach out for help. Anna was super helpful. At first I thought I didn't need any help and could just wander myself through setup, until Anna made some key suggestions that helped so much. I was able to fully setup my rewards system, and do it a-lot faster!. Their response was super fast and very thorough! Really enjoying this app!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi ^^ Thank you so much for your review! We are all so happy that our app (especially Anna) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. If you need further support, we will always be waiting for you at live chat or [email protected] πŸ’ Best regards, Mia BON team

5 / 5 Share

March 22, 2023

The assistant is really great and helpful. This app really helps with my business. I recommend to you guys!

Store

cozinen

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We are so glad that you enjoy the experience with our BON app. We are still optimizing all features to make sure the app will be useful and suitable for your store! We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Liam BON team

5 / 5 Share

March 21, 2023

I recommend this app because it's easy to use and the live support is very helpful. Thank you for your help Anna kudos!

Using app

7 months

Total reviews

9

Average rating

4.6

Developer Reply

Good day! It is not only Anna but the whole BON team, that works hard on delivering good service and meeting every customer's expectations individually! If you have further questions, please feel free to drop us a line via live chat or email at [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

March 21, 2023

Bon were really helpful in smoothing the transition from another loyalty app that we had been using. Their chat/support system was very consistent and fast over the 2 days of our transition.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Good day! Thank you so much for leaving us such an awesome review! Your precious feedback motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Mia

5 / 5 Share

March 20, 2023

Very easy to set up and use. I did have questions, and the chat was immediately helpful. I highly recommend this app for your rewards program.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Hello, You made our day with your trust in our app and your awesome review! <3 Our team is all happy to know that you are satisfied with your BON experience! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team

5 / 5 Share

March 20, 2023

I had a bit of some issues and they fixed the issues very quickly and with ease. They made the process go very smoothly. I would recommend BON to everyone!!!! Emile is who assisted me and she was super helpful and amazing to work with! I couldn't have asked for a better experience!!!! Thank you so much Emile! You are the best!!!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi ^^ Thank you so much for your review! We are all so happy that our app (especially Emile) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. If you need further support, we will always be waiting for you at live chat or [email protected] πŸ’ Best regards, Mia BON team

5 / 5 Share

March 16, 2023

Great Rewards program app with amazing fast customer support. Gene has been really helpful with any issues that have arised. Lots of happy customers getting their BON rewards

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Border Brewing Supplies, It is not only Genie but the whole BON staff, that works hard on delivering good service and meeting every customer's expectations individually! If you have further questions, please feel free to drop us a line via live chat or email at [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

March 15, 2023

easy to apply to my site and i love the colors and customizations. This app is also cost-effective for me just starting on Shopify.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this amazing feedback πŸ₯³ Our team is so grateful for the positive review you left us. We take customer success seriously, which is why it is ecstatic that our services met your expectations. If you need further support, we will always wait for you at live chat or [email protected]. Best regards, Mia BON Team

5 / 5 Share

March 15, 2023

Anna and Cara solved my problem within minutes and I was on my way! Thank you so much for the great customer service!!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day, You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team

5 / 5 Share

March 15, 2023

Easy enough to install. I did have some isses that needed to be tweeked out but the support team is just excellent and very very reactive (thanks Cara, Ariel, Daisy, Cady... ). They really did their best to try to solve the issues as soon as possible. The app is now working great.

Using app

29 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much! You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team

5 / 5 Share

March 15, 2023

Daisy is wonderful.. great service and quick assistance when I had a question. Thank you bon loyalty

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for giving us a chance to support you! Our team (especially Daisy) is so happy to have you with us. Please do not hesitate to drop us a message via live chat or email at [email protected]. Yours sincerely, Mia BON Team

5 / 5 Share

March 15, 2023

I have successfully set up this app to integrate into my website today and had all of my questions answered by lovely Daisy and Emile. Both ladies provided me with very clear, concise answers and were very patient with me. The app is very user friendly and I look forward to seeing the results of this app being integrated into my website.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi ^^ Thank you so much for your review! We are all so happy that our app (especially Emile and Daisy) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. If you need further support, we will always be waiting for you at live chat or [email protected] πŸ’ Best regards, Mia BON team

5 / 5 Share

March 12, 2023

Amazing customer service! The app is super easy to set up and has more features than any of the other loyalty apps in the same price range. I'm very happy with everything.

Using app

1 day

Total reviews

13

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

5 / 5 Share

March 12, 2023

The process of setting up BON was straightforward and user-friendly, with clear instructions and easy-to-follow steps, and explanatory videos. Even when I called out for support Cady was there to guide me through the process very quickly and effectively. I would certainly recommend using BON for your store!

Store

Lowwis

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi ^^ Thank you so much for your review! We are all so happy that our app (especially Cady) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. If you need further support, we will always be waiting for you at live chat or [email protected] πŸ’ Best regards, Mia BON team

5 / 5 Share

March 12, 2023

Great customer service and pretty straight forward to set up! Will report back when we are operational and I have some data on how it functions for our store!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for giving us a chance to support you! Our team is so happy to have you with us. Please do not hesitate to drop us a message via live chat or email at [email protected]. Yours sincerely, Mia BON Team

5 / 5 Share

March 10, 2023

Lovely and easy to set-up. Excited to see if working as we build on it. I did request some support and they were extremely efficient and helpful.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing this amazing feedback πŸ₯³ Our team is so grateful for the positive review you left us. We take customer success seriously, which is why it is ecstatic that our services met your expectations. If you need further support, we will always wait for you at live chat or [email protected]. Best regards, Mia BON Team