BON Loyalty Program & Rewards for Shopify

BON Loyalty Program & Rewards

Drive repeat sales with points, VIP tiers & referrals program
Rating
5.0
Feedback
1,822
Reviews
Chart
#298
Shopify

All reviews

5 / 5 Share
Sept. 7, 2024

Bon is great! No order limits and the price is perfect for the features it offers! LOVE it!!! They really helped me set everything up too. A++++

Store Using app Total reviews Average rating
Seed Needs LLC 3 days 14 5.0
Developer Reply

Hello Seed Needs LLC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Sept. 6, 2024

I've been with Bon Loyalty since the beginning and it is a wonderfully versatile app. I think they have outstanding customer service and are always quick to reply and friendly with it. I had a massive request today and Hazel was great with her help. I highly recommend Bon Loyalty

Store Using app Total reviews Average rating
dreamersandplanners Over 2 years 2 5.0
Developer Reply

Hello dreamersandplanners, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Sept. 6, 2024

Muito bom

Store Using app Total reviews Average rating
Natura 6 months 4 5.0
Developer Reply

Hello Natura, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Oct. 7, 2024

So far the customer service has been incredible! Quick to respond, detailed in understanding our needs, and really kind! I only gave a 4 because we haven't had a chance to really use the app and get feedback from our customers yet, so I'm not sure how it works in real time. But we love the branding options it provides and the setup process, we are feeling hopeful!

Store Using app Total reviews Average rating
Starfish Project UK 11 days 2 5.0
Developer Reply

Dear Starfish Project UK, Thank you for leaving such a thoughtful review. We truly appreciate your feedback and understand that you may need more time to explore all that BON has to offer. Rest assured, our team is always here and ready to support you whenever you need assistance. We're committed to ensuring that your experience with BON is seamless and successful, and we hope to exceed your expectations as you continue to use our platform. Please don’t hesitate to reach out if you have any questions or need any help along the way. You can contact us directly through our website or email us at [email protected]—we're always happy to assist!

5 / 5 Share
Sept. 5, 2024

Sophie and Hazel is so nice for helping me with my concerns for the functions.

Store Using app Total reviews Average rating
AllSaints Hong Kong 10 days 2 5.0
Developer Reply

Hello AllSaints Hong Kong, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Sept. 3, 2024

Great app and support from all the BON team members. They've helped us extensively with getting this program launched on our site and helping accommodate all of our issues. Truly grateful for their dedication

Store Using app Total reviews Average rating
TOV Furniture 7 months 4 5.0
Developer Reply

Hello TOV Furniture, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Sept. 2, 2024

We chose BON due to its multilingual support, which put it above and beyond other more established apps, and I have to say that it has met the vast majority of our expectations so far. For all the places we had difficulty, or where the app didn't quite match up to our expectations, we have relied on the fantastic support of the whole support team. They have reacted to all of our issues politely, quickly and efficiently, and even committed to adding new functionality from one of our suggestions. I can't think of another app I've used on this store that has even come close to this level of support.

Store Using app Total reviews Average rating
TENGA STORE EUROPE About 1 month 6 5.0
Developer Reply

Hello TENGA STORE EUROPE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Sept. 1, 2024

We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products). From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol). Their app is incredibly user friendly and does exactly what you want from a Loyalty App. It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7. Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans). Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3

Store Using app Total reviews Average rating
LOADED 17 days 6 5.0
Developer Reply

Hello LOADED, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Sept. 1, 2024

Really great app. Customer support is amazing. Thanks Anna!

Store Using app Total reviews Average rating
BeautyRitual.ca About 1 hour 2 5.0
Developer Reply

Hello BeautyRitual.ca, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 30, 2024

Nice app, a lot of customization, some with paid plan but even the free plan let you do a ton of things. Jean from BON contact me to customize the background color to set with my site branding, and it is awesome now. Thank you to him!

Store Using app Total reviews Average rating
Developer Reply

Hello 1st Print Book Online Store - Buy | Sell - Mangas & Comics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 29, 2024

Very happy with the app's capabilities and functionality. The support team is very responsive and helpful. Any customizations I've requested have been reasonably priced and executed correctly and in a timely manner.

Store Using app Total reviews Average rating
ThinOptics 3 months 7 5.0
Developer Reply

Hello ThinOptics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 28, 2024

Very easy to integrate the app and the customer support team is just amazing and very helpful.

Store Using app Total reviews Average rating
House of Aristella About 2 hours 3 5.0
Developer Reply

Hello House of Aristella, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 27, 2024

We are just setting everything up. So far better than another app we were trying to use. Customer Service - Cara has been wonderful and quick to response. We are still tweaking a few things but can't wait to roll it out. Thank you

Store Using app Total reviews Average rating
squirescanvascreations About 5 hours 1 5.0
Developer Reply

Hello squirescanvascreations, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 27, 2024

Nice support!

Store Using app Total reviews Average rating
SMART WAVE Products 3 months 8 4.8
Developer Reply

Hello SMART WAVE Products, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 26, 2024

We love our Bon Loyalty Rewards app! They also have great customer service- everyone is wonderful, and Anna is super helpful. :)

Store Using app Total reviews Average rating
Relevé Aesthetics 3 months 6 5.0
Developer Reply

Hello Relevé Aesthetics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 23, 2024

Application facile a utiliser et intégrer à son site. Service client réactif et disponible merci !

Store Using app Total reviews Average rating
LabzNutrition Over 1 year 4 4.8
Developer Reply

Bonjour LabzNutrition, Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'assistance ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez nous parler directement via notre site web ou nous envoyer un email à l'adresse [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share
Aug. 22, 2024

Great, Working Smoothly and 24hrs Fastest Support I've ever seen. Really Loved it :)

Store Using app Total reviews Average rating
Bhavana Handlooms About 14 hours 8 5.0
Developer Reply

Hello Bhavana Handlooms, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 21, 2024

Store Using app Total reviews Average rating
Bubbleman Performance 28 days 2 5.0
Developer Reply

Hello Bubbleman Performance, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 21, 2024

Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel. Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.

Store Using app Total reviews Average rating
HERBAN BODY CARE 7 months 2 3.5
Developer Reply

Hello HERBAN BODY CARE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 20, 2024

Je démarre avec l'application donc je ne la connais pas vraiment mais je mets un avis pour le service. Cela fait 2 nuits que je contacte le service clients et j'ai une réponse de suite. C'est vraiment incroyable d'avoir un tel service très pro, c'est assez rare sur internet et surtout une vraie aide. J'ai vraiment été accompagé pas à pas. Je pense que l'appli est très bien car pour avoir un tel service client, l'application ne peut être que performante. Je recommande à 1000%. Je reviendrais Merci Cara donner un avis quand j'aurais un peu d'expérience avec l'application. Merci Cara.

Store Using app Total reviews Average rating
Developer Reply

Bonjour Massilia Dental - Fournitures Dentaires, Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!

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