All reviews

Rating Breakdown

  • 5
    98% (1,718 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,707)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2024

Due to some technical difficulty, I asked customer service for help and Hazel handle my case immediately. Resolved the issue promptly with lovely attitude and patience.

Store

CRAFUNE

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello CRAFUNE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 17, 2024

Have only just signed up, but was provided with excellent customer service by Cara who very patiently answered my newbie questions! I am looking forward to trying out this app.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello Outlaw Yarn, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 21, 2025

This app is 5 ! Cady and Sophie from the support team were a huge help for me and customer support is everything. The app is much easier to use than most of the more popular reward apps I have tried not to mention it looks a lot nicer. A+++ Thank you!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Luxie Nail, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 16, 2024

We really enjoy this app! It's the most affordable with the best functions. Special thanks to Sophie for your great and very responsive service!

Store

ALAVEO

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello ALAVEO, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 16, 2024

Nice app and great customer service from Hazel!

Store

CHIANN

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello CHIANN, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 15, 2024

I highly commend the BON support team for their promptness and reliability. Setting up our loyalty program became so much easier!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Dr Shiba Supplement Treats PH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 10, 2024

I recently set up BON Loyalty and had an exceptional experience with their customer service. Jean and Cara was incredibly helpful, providing fast replies and patiently guiding me through every step of the process, even though I had numerous questions. BON's customer service is superb and far exceeds that of our previous loyalty program. Highly recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mudorganics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 9, 2024

I had been using and testing out this app for a few months now and so far, I really like that it is easy to implement and use. The service is excellent! The team is always so quick to repsond and always so helpful. And when they say they will get back to you on something, they always do so and at the fastest possible time. Maxxie and Cara assisted me today and my problem was resolved extremely quickly. Thank you so much! I'd highly recommend this app :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello Piperluna, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 5, 2024

Super awesome customer service. I wish I had found this app sooner! Newbie like me could get the hang of it easily and quickly with the patient guidance from the customer service. High recommended

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Go2Stickers, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 25, 2024

The customer support is really great. I was lucky enough to have Chelsea and Cady helping me. Setting up the application is simple, understandable and hassle-free. My customers are satisfied with the application as well.

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi Chlupaté předplatné, Thanks very much for your sweet review! It’s great to hear we delivered an efficient support service to you! It's so kind of you taking the time to share with other merchants the satisfying experience with BON! Feel free to experience our BON app fully and share your ideas again, we hope we can earn a 5-star review in your heart! Have a wonderful day! ^^ Cara BON team

5 / 5 Share

July 4, 2024

I found this loyalty app very useful and easy to use. The customer service is outstanding, especially Sophie, who provided a very quick reply and helped me solve my problem efficiently. Highly recommend!

Store

Ouson

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Hello Ouson, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 3, 2024

Chelsea, really helped me out getting BON installed and working. I have no clue what I am doing with this stuff. Easy to use and looks like it will add a lot of value for our customers and help tackle competition. Would recommend it so far and will update my review after using it for a few months.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello Canvape.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 2, 2024

Very helpful customer support. Sophie and Cady answered all my inquiries very promptly!

Using app

26 days

Total reviews

8

Average rating

4.6

Developer Reply

Hello USA Apteka, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 27, 2024

I am really enjoying this app. It is very user friendly and easy to setup. I did have a few issues with removing the widget on the home page - but Anna was so quick to respond to my request. She was able to send me links and walk me through the changes I wanted to make.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello House Of FurBaby, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 27, 2024

Mia from customer service has been so helpful during the set up process, with all of my questions.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Heart Division, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 25, 2024

El mejor soporte para este tipo de plataformas, rápido y efectivo. Además la app es muy fácil de configurar y comparada con otras es muy intuitiva y a la vez poderosa

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hola Seasons Love Your Skin, ¡Muchas gracias por tomarse el tiempo para dejarnos una maravillosa reseña de cinco estrellas! Si alguna vez necesita ayuda o tiene alguna pregunta, no dude en comunicarse con nosotros. Puede chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a [email protected]. ¡Estamos aquí para ayudar en todo lo que podamos!

5 / 5 Share

June 25, 2024

Great app, with an amazing team support, especially Sophie, who answers everything very fast and resolved all our issues !

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello Georgespaul, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 24, 2024

Installed the BON: Loyalty Rewards Referrals App on my Shopify store and it's been a game-changer. The customer service is amazing, and Anna did a fantastic job helping me resolve an issue. Highly recommend!

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Seiranow, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 23, 2024

So far so good. Customer service from both Mia and Anna was excellent. They got my customers imported and loyalty page and widget up and running quickly. The app looks great and I think it will be much easier for customers to navigate than my previous program

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello All Natural Collection, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 22, 2024

Excellent service! I don't know how well the app will work out yet since I just installed it on my store but the customer service has been top notch!

Store

Inaury

Using app

About 3 hours

Total reviews

12

Average rating

4.9

Developer Reply

Hello Inaury, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!