All reviews

Rating Breakdown

  • 5
    97% (1,713 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2022

This app has been such an easy process the help Cady provided was amazing and i was able to get it up in running in a matter of an hour.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings FlashedbyKristyn team, On behalf of Cady and our support team, I would like to express my gratitude for your awesome feedback 🌟 Seeing that you had a satisfied experience is the best thing we could hope for! Your review means a lot to us. We hope to support you for many years to come! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Warmest regards, Mia BON team.

5 / 5 Share

Nov. 20, 2022

BON is a great reward program and has generated a lot of revenue to my store. It's easy to use, for both customers and myself. The support is second to none. No matter what time I reach out, there is always a helpful support agent happy to help. This is exceptional given that I live in a different time zone. Cady was fabulous today, she went above and beyond to help me and guide me to a solution. It's lovely receiving such exceptional service nowadays!

Using app

9 months

Total reviews

5

Average rating

4.2

Developer Reply

Dear The Three Little Floofs, Thank you so much for sharing your experience with BON's services 🌸. It truly means the world to us. I will make sure to pass this to the support team, especially Cady - to let them know to keep up the amazing work. Best wishes to your business and we hope to accompany with you in this journey 🍀 For further request, feel free to contact us via live chat or email [email protected]. You're always welcomed here! Cheers, Mia BON Team

5 / 5 Share

Nov. 19, 2022

Very easy to use and set up! I do wish there was a way you could personalise it a bit more though, but overall very good!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lost In Space Toy Store, We are delighted that you have shared your feedback about our services and customization options We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard to support our merchants and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time BON, so we are happy to know it's been great for you. May you have any further requests, just chat with us or email us at help@bonloyalty. Best regards, Mia BON Team.

5 / 5 Share

Nov. 19, 2022

Nice customer service! Although they said that don't answer on weekends Cara just replied to my message in 10 sec on weekends! App also works perfect

Store

KKANG

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Good day to you KKANG, Our team is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you can get prompt support from Cara, and we'll definitely work harder to provide more features and a satisfactory standard of service to you! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance 💪 All the best, Mia BON team.

5 / 5 Share

Nov. 18, 2022

The installation process to me has been very easy! Anna was amazing in making sure I was taking care of and provided extremely fast as well as great service! This looks like it will be an amazing app for my customers and I will be sharing another update after I use it for a longer.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Auddistry, The whole BON team is incredibly thankful for the kind compliment you shared today. We are delighted to know that you enjoyed talking with Anna 🤗🤗 We consider customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts! For further questions, feel free to contact us via live chat or [email protected]. We will always be waiting for you. Cheers, Mia BON Team.

5 / 5 Share

Nov. 18, 2022

I love this app. It is very easy to use and customer support is fast and very helpful. Cady and Anna helped me out set up my account. I recommend this app!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Polished Joker, We, Cady and Anna can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers 💕🌸 If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Best regards, Mia BON Team.

5 / 5 Share

Nov. 18, 2022

Daisy is an super great rep. BON rewards and loyalty is easy and super convenient for small business owners to expand their brand.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Lamar Nicole CO, Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with Daisy's support. We look forward to accompany with you in this journey 🙏 If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team

5 / 5 Share

Nov. 18, 2022

This is the app I was looking for. easy to use and customizable. Great customer service: Cara was able to assisting me in real time. Great app, great customer service! Highly recommended.

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Dear The Secret Sanctum, Thank you for sharing this wonderful feedback 🥳 Our whole support team, especially Cara, is grateful for the positive review you left us. We take customer success seriously, which is why it is ecstatic that our services met your expectations. If you need further support, we will always wait for you at live chat or [email protected]. Best regards, Mia BON Team

5 / 5 Share

Nov. 17, 2022

Very easy to set-up app (especially with the quick-setup feature at the start). Responsive support. Very customisable to your needs, including the widget.

Using app

15 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Cheers to you PostMyBeer.be 🍻, Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. Our whole team was delighted to hear your feedback! 🌸 We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

Nov. 17, 2022

Number one loyalty app ! The design is amazing, easy to use. Daisy was super fast to unlock some features :)

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi TERRAKÉ, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy was really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

Nov. 17, 2022

Fabulous tool for boosting sales and attracting new customers. Daisy was soooo helpful in assisting me with all the features! Would highly recommend to other Shopify users ☻

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Good day Bedding Heaven® , You made our day with your trust in our app and your awesome review! Our team and Daisy are all happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.

5 / 5 Share

Nov. 16, 2022

I'm just starting to use the app but so far, I enjoy the ease of the set up and the quick response from customer service. Cady was wonderful and gave me pretty good advice. They were even able to let me know the app covers another app on my website. I look forward to using this more.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi ardenbijou, We are all so happy that our support service, especially Cady's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

Nov. 16, 2022

The app is something you need to have! Customer loyalty is important that is why I love the app. The support is also responsive.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you Gandara Naturals, It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.

5 / 5 Share

Nov. 15, 2022

The app offers loyalty program and much more. The customer support are quick to reply. Emile and Daisy help me so much during my set up process. Strongly recommended.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ginseng Co. by Bing Han, Your detailed and valuable feedback truly gave us motivation, and working on improving BON became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants. We, especially Emile and Daisy, truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

Nov. 15, 2022

Everything I need in one place and so simple to set up. Cady was great too with quick support. Thank you!

Store

Adornah

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Dear Adornah, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Cady is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

Nov. 15, 2022

funktioniert wie es soll. Genau das, was ich gesucht habe. Kundenservice ist ebenfalls Top. Schnelle Hilfe bei Fragen

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Guten Tag, Team petstylez24, Vielen Dank für Ihre Bewertung! Wir sind alle so glücklich, dass unsere App und unser Support-Service Sie zufrieden stellen können! Ihr Vertrauen und Ihr wunderbares Feedback haben uns motiviert, die App weiterzuentwickeln und unseren Händlern bessere Dienstleistungen zu bieten! 🥰 Wenn Sie weitere Unterstützung benötigen, warten wir im Live-Chat oder unter [email protected] immer auf Sie. Mit freundlichen Grüßen, Mia BON-Team

5 / 5 Share

Nov. 14, 2022

I was a person who used a different reward app for my other site. When I came across 'BON' Loyalty Rewards & Referral app, that shocked me pretty much. It's because the functionality was perfect, even free. Anyone who wants to adopt reward program on your website, please do NOT hesitate to use this app for your task. I'm 100% sure you won't regret your choice. Especially, agent Anna will lead you to the end kindly and quickly. She's informative and nice to set up the app for you. I want to say thank her here again. Thank you, Anna.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings BYouClub Beauty team, Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of the values. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

Nov. 14, 2022

BON loyalty app is very compact and well thought out. I also had a very pleasurable experience with my customer support Cara as my problems were solved fast and without any need for me to input something. Everything was completed for me! Excellent customer support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear The Football Crew, We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

Nov. 14, 2022

I have only just installed the app so I can't comment on how it works just yet but customer service is excellent and no question went unanswered! I am looking forward to seeing whether this app makes a difference to my store :)

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day MaisyPlum, You made our day with your trust in our app and your awesome review! Our team are all happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.

5 / 5 Share

Nov. 13, 2022

Anna helped me tremendously and got me all set up and the extra features unlocked including removing the branding from the widget!

Store

Judyrue

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you, Judyrue team, Our team and Anna would like to express our gratitude towards your amazing feedback. We are really happy that you put your trust in BON Loyalty! Our team will continue to work harder and provide better services to our merchants 🌸🌸 If you need further support, we will always be waiting for you at live chat or [email protected] Warmest regards, Mia BON Team