All reviews

Rating Breakdown

  • 5
    98% (1,693 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,685)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2024

Great support - quick, efficient and very helpful

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 22, 2024

Chelsea is impressively responsive and gives very good advice...I'm testing the app, and it really makes me want to buy it

Store

Astroia

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 22, 2024

I had a little trouble setting up a couple of bits, but the customer service is great, friendly and quick. It's a great app for your website. 10/10 Thank you for your service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 22, 2024

Chelsea has been so helpful with our setup of our loyalty scheme, they helped with the custom development we needed to make the app work for us, would recommend using for loyalty schemes

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 21, 2024

This app is very easy to set-up and amazing customer support service. Maxxie responded to my queries quickly. I am yet to launch the BON app and see the results as I'm still setting up my Shopify store.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 21, 2024

Un service efficace et fiable.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 21, 2024

Le widget est super, et le S.A.V est vraiment rapide et efficace !

Store

KIDLOZ

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 20, 2024

We were previously using Rise.Ai, however, it has very limited features, outdated interface and is very expensive. Switching to Bon has been absolutely amazing so far! We have received lightning speed support from the team (Anna, Emile, Chelsea) and we are able to customize the interface of the app with the help of the Dev Team (Cahn). We are now able to offer a ton more ways to earn and redeem points. The fees are alot cheaper as well, so that's a bonus! We highly recommend this app!

Using app

4 days

Total reviews

19

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 20, 2024

I've just set up the app and Anna was available during the whole process to help me with individual inquiries in a matter of seconds. Looking forward to testing this app but I'm sure it will work just fine. Thanks!

Using app

40 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 18, 2024

Very useful application! Maxxie has helped me a lot, kind and expert support! Highly recommended!

Store

MOOPS

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 17, 2024

Seamless to work with and the team has been promptly replying to every question that arises. Anna has been extremely helpful!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 14, 2024

Amazing app! Easy to use and set up also fast and reliable customer service. I would recommend to anyone looking to upgrade their ecommerce store with a rewards system.

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 13, 2024

The level of customer service that BON provides is superior. I ran into a few challenges while setting up the app and was able to get them resolved quickly with Maxxie's help.

Using app

3 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 11, 2024

Having undertaken a preliminary exploration of BON Loyalty, I find it to be a cost-effective solution that meets my basic loyalty program needs. The customer service has been exceptional, with timely and helpful assistance. I look forward to the development of additional integrations to enhance its functionality.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 9, 2024

The customer support team is fantastic! The customer support officer servicing me earlier was Anna. Replied to my queries very promptly. So far I like the app interface, love it so far.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 9, 2024

I had such a positive experience with BON! Tonight, I was setting up the app, but being not so tech-savvy, I hit a bit of a roadblock. Thankfully, I reached out to for assistance... Anna responded right away and took care of everything I needed help with promptly and efficiently. It's such a relief to know that I have such great support available whenever I need it. I'm really excited to start using the app, and knowing that there are fantastic people like Anna to assist me along the way makes the whole experience even better!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 8, 2024

Maxxie and Cara are both very good customer service agents, super quick to answer questions!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 8, 2024

Great support of Cady, very quick. Thank you.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 7, 2024

BON looks to have what we are looking for, I have just installed it on our site. I did run into a little issue with the installation (completely my fault) and Anna was efficient at sorting it all out for us, highly recommend based on the service it is 5 stars from us :)

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 6, 2024

Had a question that I just couldn't figure out to enhance our customer experience. Reached out to a service representative and was connected with Cara whom was kind, responsive and knowledgeable and gave me some great pointers. Awesome customer service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!