All reviews

Rating Breakdown

  • 5
    98% (1,718 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,707)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2023

It has the functions I want, perfect service, and all questions can be answered quickly!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Arken Optics UK, We're beaming with gratitude for your 5-star review! Thank you for sharing your positive experience. We're honored to have earned your trust! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team

5 / 5 Share

Nov. 17, 2023

Anna was absolutely amazing in helping me with everything. I used this app a long time ago when I first started and have always been amazed by how it works and keeps my customers extremely happy. Thank you Anna for helping me out with everything today and for the future.

Using app

4 days

Total reviews

6

Average rating

4.3

Developer Reply

Hello Simply Organic Soaps, Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team! If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team

5 / 5 Share

Nov. 17, 2023

Very good aplication with the best support Team. Recommend it to everyone!

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi SimplyBuy.pl, thanks a ton for writing us this lovely review! 😍 Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment! If you need further support, we will always be waiting for you at live chat or [email protected]. Mia BON team

5 / 5 Share

Nov. 16, 2023

Agent Emile from your Customer Support has been a great help

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Dear Nano Singapore Shop, A big thank you for your fantastic 5-star review! We're thrilled you had a great time with us. Your feedback is incredibly valuable! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team

5 / 5 Share

Nov. 16, 2023

I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking. I look forward to my customers using it once we've opened properly. Thank you

Using app

About 22 hours

Total reviews

10

Average rating

4.4

Developer Reply

Hi Castle Rocks Cornwall, We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊 We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, [email protected]. Liam BON team

5 / 5 Share

Nov. 15, 2023

Very good app to start a loyalty programme in your shop. The best thing about it is that you get support - whenever, with whatever problem. They help 24/7

Using app

12 months

Total reviews

11

Average rating

4.3

Developer Reply

Dear foodpipe, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team.

5 / 5 Share

Nov. 14, 2023

We installed Bon a week ago due to a tremendous price increase from our previous loyalty app. We have been using it for 8 days and it's been great. As with any switch there are a few bumps along the way but the customer service has been excellent! It is timely and each representative goes out of their way to help me find answers. In particular, Genie had been extremely helpful.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Adelaide's Boutique, Hope you have had a lovely day. Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]. Let's accompany each other for a long time! All the best, Mia BON Team.

5 / 5 Share

Nov. 14, 2023

Great features and really helpful service. Very happy so far.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Juicy Secrets, Thank you a lot! We are grateful that you trust our app and let us accompany you on this journey. Thanks to your support, we will work tirelessly to improve BON and make it exactly what you need for your business. May you need further assistance, please contact us via our live chat or email us at [email protected]. We always appreciate you :) All the best, Mia BON Team.

5 / 5 Share

Nov. 13, 2023

I just downloaded the app so I can’t speak to the results yet. However, BON has it set up so easy to get started!! And Anna in customer service was wonderful to help me with removing branding before I even got the app set up! So far I love it and can’t wait to see what BON brings to my store front!! Thanks Anna!

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Claws. By Lauren, I'm more than happy to know that you have had a great experience with our app and support service. Thank you a lot for such lovely feedback! Anna is really delighted right now:) If you need our help, we are always ready to assist you via chat or email at [email protected]. Your satisfaction is our pride and joy! Best regards, Mia BON Team.

5 / 5 Share

Nov. 13, 2023

nice support , help me solved many problem

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lucky Clover Taiwan, Thanks so much for taking the time and share your experience with us in that wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service. Daisy, Kyle, and Emile would be really happy when they read your feedback:) For further assistance, feel free to reach out to us anytime via chat or email [email protected]. All the best, Mia BON Team.

5 / 5 Share

Nov. 12, 2023

Thanks alot to Cara and the Dev Team. We have our customization plan and they help us with our Bon Loyalty to add more functions and interessting buttons and URL. Thanks so much. They have finished our customization plan so quickly and so perfectly. Thanks alot !

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gaahleri Studio, We'd like to thank you for your feedback, it means a lot to us! Cara and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future ^^ In case you have any queries for us, feel free to reach out to us via live chat or email address [email protected]. Cheers, Mia BON Team.

5 / 5 Share

Nov. 11, 2023

Après avoir été sur une application similaire , j’ai connu bon loyaly je trouve l’application très performante et plus d’option a offrir au mes clients ils en sont très content je recommande fortement cette application.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Natukana CBD, Thanks so much for taking the time and sharing your experience with us in that wonderful review! For further assistance, feel free to reach out to us anytime via chat or email [email protected]. All the best, Mia BON Team.

5 / 5 Share

Nov. 10, 2023

A remarkably swift and reliable support team, fully understanding the expectations for a loyalty program. It's an excellent choice for those using Shopify POS! Perhaps the sole drawback I could mention is that POS coupons cannot be individually configured to apply only to specific collections. I have already communicated this to them, and I have received assurance that they will address this issue. In summary, I recommend it to anyone considering the implementation of a loyalty program.

Using app

11 months

Total reviews

24

Average rating

5.0

Developer Reply

Good day NAIL SHOP, Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that our team has assisted you promptly. They will be really happy when they see your feedback:) If you need us, we are always waiting for you via live chat or email at [email protected]. Cheers, Mia BON Team.

5 / 5 Share

Nov. 10, 2023

The team provided excellent support. I faced issues, and they promptly responded, swiftly resolving the issue. Additionally, the interface is user-friendly.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear The Butcher's Dining, We are on cloud-9 knowing that our app has met your expectations. We also would like to express our sincere gratitude to you for leaving this feedback, thank you so much! If you need our assistance, feel free to contact us anytime via chat or email address [email protected]. Your satisfaction is always our pride and joy. Best regards, Mia BON Team.

5 / 5 Share

Nov. 8, 2023

Great App, easy to use and great customer service, Especially from the lovely Anna ! Thanks alot for sorting those teething issues !

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Dime City Sports Cards, Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs. If you need further support, we will always be waiting for you at live chat or [email protected] Warmest regards, Mia BON Team

5 / 5 Share

Nov. 7, 2023

Great app, customer service very helpful. They will help you with all kinds of customization to make sure all features works for your store. Highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi AVT - Ovsonet Ltd, Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

Nov. 7, 2023

Super app et support parfait et très réactif ! Merci Emilie pour le suivi ;)

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Pap et Pille, We are so glad that our team, especially Emilie has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Liam BON Team.

5 / 5 Share

Nov. 5, 2023

Extremely fast response - very helpful! Was able to provide easy to follow assistance and fix the problem I was having! Thank you Genie!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi FurBabyBracelets, Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

Nov. 4, 2023

Great great assistance from Anna and support from the team. definitely recommended!

Using app

43 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Dear Freshness.ae, Thank you so much for your 5-star review! 🌟 We're delighted to hear that you had a great experience with our service. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team

5 / 5 Share

Nov. 3, 2023

The app is not as expensive as some other loyalty apps in the store and still works very well for us. What is outstanding though is its immensely helpful support. The support and dev team went above and beyond to help us modify a specific functionality to match our needs. Certainly a full recommendation!!

Using app

11 days

Total reviews

12

Average rating

5.0

Developer Reply

Dear OFFSET Nutrition, Your 5-star review makes our day! 🌟 We're honored to have you as a customer, and we look forward to serving you again soon. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team