BON: Loyalty Rewards Referrals
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
4.9
feedback
1,757
chart
#506
All reviews
Rating Breakdown
Review RSS Feed
July 22, 2022
The team at BON Rewards has been AMAZING!!! They’ve worked with me for hours today to get my program set up and to provide we with the information and support needed to accomplish my goal! Cara was absolutely amazing as well as the two reps before her. Thank you all so much!
Hi Fatbaby’s team, We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us, and especially Cara, to provide better support to customers. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Best regards, Mia BON Team.
July 22, 2022
I've only used this app for a few days and the app is simple to use and configure. Did have to contact support to help remove the "BON Banner" and Daisy was an excellent help. The best Support experience I've had with any app on Shopify.
Greetings AureliaBeauties team, Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with Daisy's support. We look forward to accompanying you on this journey. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team
July 22, 2022
I found this app whilst looking at a Shopify article and so far they have done me a massive favour. I have just set the app up, super easy and they lead you through in in the app, once set up it is very easy to change things that you want to before you launch, and then after it has launched as well. The on site widget is easy to change to your store colours as well, and you can position it where you like. I did have one question about whether if a customer bought something and then returned it, if their points earnt would automatically be removed, and they are, which is great for obvious reasons. I spoke with Daisy and she was lovely, really friendly and helpful and I got the feeling that moving forward nothing will be too much trouble for them and that new exiting things will be coming in the future. Based on my experience so far, I would have no hesitation in recommending then to any Shopify store owner.
Dear Primo Sacchi, Thank you for sharing with us this detailed and thoughtful feedback! Our whole support team, and especially Daisy - are grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations. If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON Team
July 22, 2022
Tracy from customer services was brilliant, helped quickly with all of my questions, was kind and helpful. Helped me figure out all the ins and outs
Sending hugs to you guys, axolotldice team Thank you for your great review. At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Tracy to give her the recognition that she deserves. She would be delighted to hear your feedback. We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team
July 21, 2022
Emile has been an incredible help! She was very enthusiastic and prompt in her response. Their dev team is swift and fantastic too. I can't wait to use the app!
Hi PigsyParty, Your words just made our day. We can't thank you enough for your words, and more importantly, for being such a kind-hearted and understanding client. Our whole team, especially Emile, will always treasure the opportunity to work with you. 💜 We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team
July 21, 2022
AWESOME APP SO FAR,ANNA WAS VERY ATTENTITIVE TO MY INQUIRIES AN OFFERED PRIZED GIFTS AN MUCH NEEDED INSIGHTS.I HIGHLY RECOMMEND BON.
Sending hugs to you guys, CONCEPT TEES, Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed the support from Anna. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team
July 21, 2022
Anna was so helpful and attentive to my needs. She responded quickly and efficiently. Thanks for all your help
Dear Natures Touch.nz, We are so delighted that you love our app and customer support from Anna! Thank you so much for the 5-star review and for the kind words for us! Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.
July 21, 2022
I think this is the best loyalty or store credit app in shopify app store. I used many similar apps some of those are quite expensive but it's free. Much better than paid apps. I really recommend this app. Best customer service as well.
Greetings EmpressKorea team, Thanks a lot for praising our work! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️ Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email [email protected]. Yours sincerely, Mia BON Team
July 21, 2022
this app has been awesome so far! I spent a whole day searching apps for rewards programs and this one is awesome & with great help too! Cara has been incredible! thanks Cara!
Hi DAISY BOX, This review made our day! ✨ We are so happy you are enjoying BON and the service from Cara! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help. Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email [email protected]. We are always happy to see you 😍 Cheers, Mia BON Team.
July 21, 2022
So far so good , simple to use got the basic stuff to get started . Hopping to grow and see more features such as rewards for leaving a comment on our website or tagging us on a post in social media . Overall very happy for now !
Good day to you Ouisurprise, What a wonderful review! This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated! May you have any further requests, please get in touch with us via our live chat or email us at [email protected]. We are always ready to serve you! All the best, Mia BON Team.
July 21, 2022
I would give it 6 out of 5 for ease of use and support. Tracy is incredible! Polite, knowledgeable, fast.
Hi Les Coeurs Sauvages, We would like to express our gratitude for your feedback 💙 Such words are very supportive and motivate us! Also we and Tracy are very glad that you liked our BON Loyalty Rewards program. Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team
July 21, 2022
I am still trying this app but it looks very good. Especially the multilingual function. Very easy and beautiful UI design. Emile was so helpful and so great. She is one of the best support I have ever met. Thank you Emile and your Dev team.
Greetings to you guys, Huimin Herb Enterprise team, Thank you very much for sharing your experience with our team and for great and constructive feedback! It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Emile was very happy to see customers being satisfied with her effort. Your amazing review does our job so interesting and pleasurable 🤗 Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Yours sincerely, Mia BON Team.
July 20, 2022
The BON Support was amazing, especially Anna. She was friendly, patient and made sure that the app was working well before she signed out
Dear Source It, Thank you for a lovely review 💕 Our team is so glad you found BON useful, we strive to actually bring value and enhance shopping experience for customers. Our Support team, especially Anna will be delighted to see your praise ^^ If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team
July 20, 2022
I just added this widget to the store. It's easy to set and they provide very quick and professional help, super friendly too! Just start a realtime conversation and they will solve your problems right away. Definitely recommend if you need widget with the same function. :)
Good day to you OPPOSHE, Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution ^^ We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
July 20, 2022
Thanks for your APP. It's a cool APP for me. Friendly setting and nice platform. And most important aspect, it's stable.
Hi Strapcode, We are glad you were able to cover your needs with BON. Our main goals to meet the requirements and give the best support to our beloved customers. That being said, we are always open to suggestions and will do our best to implement them 👍 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.
July 20, 2022
I came across Bon Loyalty and was immediately impressed by the simple UI yet it is highly customizable to your businesses goals. Emile offered assistance to me via the handy live chat box and soon had my request completed. Did I mention it was 12 am EST? Incredible customer service is priceless. I am happy to be supporting this small business and I highly recommend Bon Loyalty and Emile.
Greetings AlyMcD, We are so grateful that you found the time to leave us such a touching review! 🥰 Your words are especially important for us since our design team has poured a lot of love and effort on improving the UX. Clients like you inspire us to become better every day. We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team
July 19, 2022
This app is so great and has a lot of customization and features. The UI is really simple to use. The customer service is lightning fast and friendly- Anna helped me set up the app and it was done within seconds! I definitely recommend this app to anyone. The fact that it is free is so amazing!
Dear Starlight Fair, You're the reason our support team, especially Anna, can feel ecstatic every day when working. We really appreciate you taking the time out to share your experience with us — and we must say, we are lucky to have you as a customer ^^ May you have questions, we will always be waiting for you at live chat or [email protected]. All the best, Mia BON Team
July 19, 2022
Great product and perfect services! Anna helped me a lot and she is very kind. customer service is perfect!
Good day to you PETradise, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! Anna has seen this review and she was so excited! We truly appreciate your review, and we will try our best to improve our support every time you reach out to us. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Yours sincerely, Mia BON Team.
July 19, 2022
The app is looking really good! I love that we can change the language and the options for earning loyalty points - Facebook like, referral program etc. ! The customer support is fabulous! Hope that we will work together long time!
Hi KiKi London Bulgaria, Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON ^^ If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team
July 19, 2022
LOVE IT! THIS IS AMAZING!!! We had immediate assistance from Daisey and their development team to in setting everything up. We LOVE how we can customize EVERYTHING!
Sending hugs to you Preppy Palms, We would like to express our sincere gratitude for your amazing review. It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! I'll make sure to pass this review to Daisy, she'll definitely be so excited to read this. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.