BON Loyalty Rewards Program for Shopify

BON Loyalty Rewards Program

Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
Feedback
1,785
Reviews
Chart
#198
Shopify

All reviews

5 / 5 Share
March 5, 2026

Precisely what we needed. Haley was great help during the set up process. She helped me back track my customer's points, and answered many questions. Thanks Haley!

Store Using app Total reviews Average rating
Hopscotch Clothing 1 day 1 5.0
Developer Reply

Hi Hopscotch Clothing, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 5, 2026

Haley and the entire BON Loyalty team are great! Good app, very fast and precise customer support. They fixed a couple of small problems and supported in export/import without any issues. I really enjoyed the team and am enjoying the app. thanks!

Store Using app Total reviews Average rating
Sfusobuono Almost 4 years 11 4.9
Developer Reply

Hi Sfusobuono, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 4, 2026

The support team, especially Hazel, was a huge help. At first, I thought the customer’s request regarding the account changes wasn’t possible. However, Hazel provided a step-by-step guide and stayed with me throughout the entire process. She carefully confirmed each step I was doing to make sure everything was correct. Because of her guidance, I was able to successfully complete what needed to be done. If you ever find yourself having difficulty with anything, don’t hesitate to reach out to Hazel or the Bon Loyalty Customer Service team. They respond very quickly and truly support you from start to finish. I really appreciate all the help!

Store Using app Total reviews Average rating
Engkanto Almost 3 years 8 4.6
Developer Reply

Hi Engkanto, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 3, 2026

Customer service is very helpful and quick to respond. It was very easy to set up the app on my site and it connects easily to most customer account apps, making it a good value add for my customer's experience

Store Using app Total reviews Average rating
Naturalicious 12 days 7 5.0
Developer Reply

Hi Naturalicious, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 3, 2026

Great app and great support

Store Using app Total reviews Average rating
Developer Reply

Hi THE HAIR GENERATION INTERNATIONAL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 2, 2026

Ame helped us tremendously with all the details of the BON Loyalty app. Everything is now working perfectly, and we’re able to recognize our customers with ease and fluidity. I’m truly surprised and happy with how quickly they responded and how determined they were to fix our issue. Thank you, Ame!!

Store Using app Total reviews Average rating
Espace Bloc About 10 hours 3 5.0
Developer Reply

Hi Espace Bloc, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 2, 2026

AMAZING customer service with Hazel! Super pacient and helpful!

Store Using app Total reviews Average rating
Coolway EU 10 months 2 5.0
Developer Reply

Hi Coolway EU, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 28, 2026

Great app, great support

Store Using app Total reviews Average rating
CBD Queen About 1 month 3 5.0
Developer Reply

Hi CBD Queen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 27, 2026

So far setting up has been super smooth. Customer service is amazing - Dannie was super helpful, no issues, very friendly and quick to resolve my question!

Store Using app Total reviews Average rating
Crafts for Christ About 7 hours 2 5.0
Developer Reply

Hi Crafts for Christ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 27, 2026

Haley was great, very helpful and easy to talk with about issues and aspects of the app.

Store Using app Total reviews Average rating
The Random Bee 34 minutes 1 5.0
Developer Reply

Hi The Random Bee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 26, 2026

Natalie support absolutely deserves five stars!

Store Using app Total reviews Average rating
MONOGOODS 8 months 2 5.0
Developer Reply

Hi MONOGOODS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 26, 2026

I want to share how grateful I am for the support I received from Sienna. She was incredibly helpful and prompt in guiding me through updating my DNS records so I could update my email address inside my BON loyalty app. She quickly sent over the files containing the necessary DNS records, and the information was clearly organized, which made it easy for me to copy and paste everything directly into my domain account without confusion. Sienna’s responsiveness and clear instructions made what could have been a stressful process feel simple and smooth. I truly appreciate her professionalism and efficiency. Thank you, Sienna, for your excellent support!

Store Using app Total reviews Average rating
Koily Bay Hair Care 9 days 1 5.0
Developer Reply

Hi Koily Bay Hair Care, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 26, 2026

there is so much you can do with this app, really can't wait to showcase all features to my customers. Bon Loyalty's customer service is extremely responsive, no matter i message them at 2am Singapore time, there is someone responding to me, i messaged them at 1pm Singapore time, Haley responded to me, superb customer service, great job guys!

Store Using app Total reviews Average rating
Developer Reply

Hi HOCK GIFT SHOP | SINGAPORE'S #1 GIFTS FOR MEN - OUTDOOR & EDC GEAR - FAST LOCAL DELIVERY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 25, 2026

Store Using app Total reviews Average rating
thowby ثـوبي 6 months 1 5.0
Developer Reply

Hi thowby ثـوبي, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 25, 2026

5***** service from Hazel and the team! After having issues with another app I recently moved to BON LOYALTY and all has been great so far. The customer care is spot on and quick, app is easy to use and set up and our customers love it!!! Thank you Hazel and all the team.....

Store Using app Total reviews Average rating
SunVit-D3 7 days 4 5.0
Developer Reply

Hi SunVit-D3, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 25, 2026

Fantastic support ! Haley goes above and beyond for making things go smoothly. We're a very old Brick and Mortar Mom and Pop shop going digital so we needed a robust system for loyalty, both physical and web, so far so good !

Store Using app Total reviews Average rating
Papyrus 4 months 1 5.0
Developer Reply

Hi Papyrus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 24, 2026

First time using Bon Loyalty and their support team is the best. Shout out to Hazel for a quick response. :)

Store Using app Total reviews Average rating
HOSŪ 4 months 2 5.0
Developer Reply

Hi HOSŪ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 24, 2026

Great support and easy interface to work with!

Store Using app Total reviews Average rating
Canvape Provincial Over 1 year 1 5.0
Developer Reply

Hi Canvape Provincial, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 24, 2026

Store Using app Total reviews Average rating
The Hair Generation 19 days 1 5.0
Developer Reply

Hi The Hair Generation, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Feb. 24, 2026

I'm still in the set up and trial stage with BON Loyalty, but I have to say the customer support has been great. With all of my questions, the support team has been very helpful and friendly.

Store Using app Total reviews Average rating
FRENCH GIRL 3 days 6 5.0
Developer Reply

Hi FRENCH GIRL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

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