BON Loyalty Program & Rewards
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Switched over from Smile because they were charging way too much for their loyalty program. This company made the switch fast and easy! Would definitely recommend!
Hi Nawlins Praline Candy, Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back! Liam BON team
Anna was super helpful and quick to respond. They removed the BON branding in just a few seconds to make the widget look even better. The app is easy to use and I love that I can better improve my customer satisfaction by using BON.
Hi Illyrian Gems, Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
A simple to use and customisable app for loyalty rewards. Excellent and fast support to resolve a minor issue from Maxxie... thanks.
Dear Very Crafty, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team.
Chelsea did a great job supporting me in different things setting up the BON app. First impression of service speed and the app in general is amazing.
Dear Filter-Flasche.de, Thanks for your review! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team
Very fast reply, fixed the issue in minutes!
Hello The Rusty Goat Embroidery Barn Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that our support agent, Daisy, was able to support you quickly! If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Liam BON Team
Punctual assistance and available to implement any customizations
Hi Carismatix, Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]! All the best, Mia BON Team.
Top app with a fair price ! Awesome support ad reactivity from the Bon's team !
Hi Beau-Fils Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team, especially Emile, are jumping of happiness to see such a dedicating review from a customer like you. Looking forward to the opening. May you have any further requests, just chat with us or email us at help@bonloyalty. Best regards, Mia BON Team.
I ran into a little snag this morning SUNDAY. I contacted Bon Loyalty Rewards via online chat. I received a message saying all their techs were off on Sunday for a break. Which is totally understandable! To my surprise Anna from Bon Loyalty responded on her day off. Fixed my problem in 5 minutes. Great app and fantastic customer service! Thanks so much Anna!
Hi The Tea & Spice Shoppe, Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back! Liam BON team
It has the functions I want, perfect service, and all questions can be answered quickly!
Hi Arken Optics UK, We're beaming with gratitude for your 5-star review! Thank you for sharing your positive experience. We're honored to have earned your trust! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team
Anna was absolutely amazing in helping me with everything. I used this app a long time ago when I first started and have always been amazed by how it works and keeps my customers extremely happy. Thank you Anna for helping me out with everything today and for the future.
Hello Simply Organic Soaps, Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team! If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
Very good aplication with the best support Team. Recommend it to everyone!
Hi SimplyBuy.pl, thanks a ton for writing us this lovely review! 😍 Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment! If you need further support, we will always be waiting for you at live chat or [email protected]. Mia BON team
Agent Emile from your Customer Support has been a great help
Dear Nano Singapore Shop, A big thank you for your fantastic 5-star review! We're thrilled you had a great time with us. Your feedback is incredibly valuable! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team
I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking. I look forward to my customers using it once we've opened properly. Thank you
Hi Castle Rocks Cornwall, We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊 We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, [email protected]. Liam BON team
I had an issue inside the setup process that made it difficult for customers to be taken to a certain page. I reached out to support and within a day they we're able to help me. If you get Genie or Maxxie I'm positive they can help with anything!
Dear Edge Naturale, We're overjoyed to have played a part in making your experience memorable, and we're committed to maintaining this standard for every customer who walks through our doors. Your support means everything to us, and we can't wait to have the pleasure of serving you again. Liam BON team
Very good app to start a loyalty programme in your shop. The best thing about it is that you get support - whenever, with whatever problem. They help 24/7
Dear foodpipe, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team.
We installed Bon a week ago due to a tremendous price increase from our previous loyalty app. We have been using it for 8 days and it's been great. As with any switch there are a few bumps along the way but the customer service has been excellent! It is timely and each representative goes out of their way to help me find answers. In particular, Genie had been extremely helpful.
Dear Adelaide's Boutique, Hope you have had a lovely day. Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]. Let's accompany each other for a long time! All the best, Mia BON Team.
Great features and really helpful service. Very happy so far.
Hi Juicy Secrets, Thank you a lot! We are grateful that you trust our app and let us accompany you on this journey. Thanks to your support, we will work tirelessly to improve BON and make it exactly what you need for your business. May you need further assistance, please contact us via our live chat or email us at [email protected]. We always appreciate you :) All the best, Mia BON Team.
I just downloaded the app so I can’t speak to the results yet. However, BON has it set up so easy to get started!! And Anna in customer service was wonderful to help me with removing branding before I even got the app set up! So far I love it and can’t wait to see what BON brings to my store front!! Thanks Anna!
Hi Claws. By Lauren, I'm more than happy to know that you have had a great experience with our app and support service. Thank you a lot for such lovely feedback! Anna is really delighted right now:) If you need our help, we are always ready to assist you via chat or email at [email protected]. Your satisfaction is our pride and joy! Best regards, Mia BON Team.
Après avoir été sur une application similaire , j’ai connu bon loyaly je trouve l’application très performante et plus d’option a offrir au mes clients ils en sont très content je recommande fortement cette application.
Hi Natukana CBD, Thanks so much for taking the time and sharing your experience with us in that wonderful review! For further assistance, feel free to reach out to us anytime via chat or email [email protected]. All the best, Mia BON Team.
A remarkably swift and reliable support team, fully understanding the expectations for a loyalty program. It's an excellent choice for those using Shopify POS! Perhaps the sole drawback I could mention is that POS coupons cannot be individually configured to apply only to specific collections. I have already communicated this to them, and I have received assurance that they will address this issue. In summary, I recommend it to anyone considering the implementation of a loyalty program.
Good day NAIL SHOP, Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that our team has assisted you promptly. They will be really happy when they see your feedback:) If you need us, we are always waiting for you via live chat or email at [email protected]. Cheers, Mia BON Team.
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