All reviews

Rating Breakdown

  • 5
    97% (1,713 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2022

I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Compositions Jewelry, We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON. Please feel free to contact us if you have any questions via live chat and email at [email protected]. We are always happy to see you😊 Yours sincerely, Mia BON Team

5 / 5 Share

July 12, 2022

Great product and great customer service. They've helped throughout the whole process and questions of issues have been addressed instantly. Highly recommend this app and team!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Fling Cocktails, We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers. If you have any further questions, please feel free to leave us a message via live chat or an email at [email protected]. We are always ready to support you! Best regards, Mia BON Team.

5 / 5 Share

July 12, 2022

App deliziosa e gradevole. Molto facile da utilizzare e soprattutto un supporto clienti favoloso. Per qualsiasi necessità sono disponibili e gentili. Ottimo.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Buongiorno a te Dressing Home, È così bello averti con noi e non possiamo essere più felici di averti soddisfatto con la nostra app e i nostri servizi! Con la tua fiducia e il tuo supporto, lavoreremo sicuramente di più per migliorare la nostra app in futuro. Se hai bisogno del nostro supporto, non esitare a inviarci un messaggio tramite chat dal vivo o e-mail a [email protected]. Distinti saluti, Mia BON Team

5 / 5 Share

July 12, 2022

Great app, it has many useful features that not all loyalty apps have. Also support is kind and helpful.

Using app

7 months

Total reviews

19

Average rating

5.0

Developer Reply

Good day to you Little Paddocks Flowers, We are just back to work and your amazing feedback truly lights up our day:D Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team

5 / 5 Share

July 12, 2022

I just started using the BON rewards app and the interface is so easy to use and very appealing to the eye. With the help of Cara, the customer support agent, she easily guided me through our account setup and activated some new features for us too!! So far so good! I haven't had this easy of an app set up in a long time. Also can't forget to mention the amazing customer service Cara provided. Thank you, Cara!

Store

VPdudes

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi VPdudes, Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied, especially Cara! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants :) If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team

5 / 5 Share

July 12, 2022

App is very self explanatory and Cara has been a very good help with all my needs so far. Very good experience.

Store

EX_001

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ex, Please accept our deepest gratitude for leaving such a detailed review and sharing your opinion! In BON, we really value our beloved merchants - and therefore your feedback is highly appreciated by us. Cara and our team wish that your art store will have a very very successful grand opening, and hope that the Loyalty program can play an important part in it. Please reach out if you have any questions, we’d love to chat with you! Best regards, Liam BON team

5 / 5 Share

July 12, 2022

Love using this app, it makes things very simple and user friendly. And it connects to the POS system seamlessly.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, You don't know how happy we are every time we come across positive reviews on our service; Cara and my team want to reach out to say thank you for that. We wish that your boutique will have more and more customers, and hope that the Loyalty program can play an important part in it. Please reach out if you have any questions, we’d love to chat with you! Best regards, Liam BON team

5 / 5 Share

July 12, 2022

Love this app - extremely user-friendly and easy to navigate and customise. Has everything I needed and Daisy provided great support. She is friendly, efficient and resolved my queries easily.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know your thoughts! Daisy and my team want to reach out to say thank you for that. We really appreciate you taking the time to experience BON app and share your rating with us. We look forward to seeing you again soon Please reach out if you have any questions, we’d love to chat with you! Best regards, Liam BON team

5 / 5 Share

July 11, 2022

The software is free and the support team is very attentive. I really like it a lot and will be watching later to see if it works for my site.

Store

Ocoopa

Using app

2 days

Total reviews

10

Average rating

5.0

Developer Reply

Dear Ocoopa, Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team

5 / 5 Share

July 11, 2022

Love this app and Daisy was very attentive! Customer service is great and they are there to guide you and help you with whatever you need

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings to you baddiepink team, Thank you for sharing with us this wonderful feedback. Our whole support team, and especially Daisy - is grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations. If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON Team

5 / 5 Share

July 11, 2022

Estremamente dettagliato e utile, staff cordiale e veloce, consigliata, 5/5 bella e facile da utilizzare, promossa a pieno!

Store

Neoda

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Ciao Neoda, Grazie per la tua ottima recensione. In BON, lavoriamo sodo per offrire un servizio di alta qualità a ogni ospite ^^ Siamo sempre felici di rispondere in caso di domande, lasciaci un messaggio o inviaci un'e-mail a [email protected]. Divertiti a esplorare la nostra app, Mia Squadra BON

5 / 5 Share

July 10, 2022

I have just installed this app and it has been a breeze! So straight forward and it’s FREE. Does everything I need. Anna has been readily available to help with anything needed and is super friendly. Thankyou!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Boho Bungalow - Your Lifestyle Boutique, It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.

5 / 5 Share

July 8, 2022

I've recently installed this app for my business and it is absolutely amazing!! Anna and Emile are so helpful every time I open the app and they are always there to answer any questions I may have! I am so glad I added this app to my business and cannot wait to continue using it in the future! Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to you guys, JaeCosmosCo team, Thank you so much for sharing your love in such a wonderful review! Clients like you make us believe in what we do and motivate us for further accomplishments so much! Emile and Anna are extremely happy that you have chosen us to accompany you and your starry business 🪐 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

July 8, 2022

Only just started using the app and not got it up and running yet, but it is so easy to use and implement all the loyalty rewards you want to offer customers. The layout is easy and the instructions are also easy to follow. Most importantly the customer service is fantastic! they are always there to answer any of your questions

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Craftacular Creations 💗 Our whole BON team is just jumping of happiness knowing that we could impress you with our service 🤗 We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Thank you so much for your kind words. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

July 7, 2022

I have been looking around for some time trying to find a decent loyalty app. Bon Loyalty is very easy to use with great features. Incredible support staff who respond and help very quickly. They seem to be available day and night and only want to help! Highly recommended.

Store

Starlit

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Starlit's team, You made our day with your trust in our app and your awesome review! Our team are all happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.

5 / 5 Share

July 7, 2022

I have only just installed this app, and it was really easy to customize to suit my brand. I ran into an issue with one of the earn features, however the customer support team was stellar, and they explained clearly what was wrong, it was 100% user error. But they got it running for me and were amazing. The app is really cohesive on the site, the widget is visible but subtle on my site, it looks amazing. The interface is easy, and again, I need to say the support team is amazing. For a free app, it's is unbelievable.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Noella & Co, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

July 6, 2022

Amazing app and even more amazing staff! Anna helped me with everything I needed help with! She literally responded within mins of me installing the app! I cant say enough good things about them!

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Trevo Skincare, We are just back to work and your amazing feedback truly lights up our day :) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.

5 / 5 Share

July 6, 2022

Nice APP and nice customer service! Hope there will be more and more functions that we can use. Looking forward to hearing the news

Store

Asakuki

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Asakuki, Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team

5 / 5 Share

July 5, 2022

Great app and a very nice design. The support staff are incredible! Thank you Anna! Wish more people would have the same customer service skills, makes everyone's life easier when people are genuinely polite and willing to assist. 5/5 stars, but really 10/5!

Using app

Over 1 year

Total reviews

12

Average rating

4.9

Developer Reply

Good day to you guys from Lavender Living, Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Anna would be really excited when reading this :) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

July 5, 2022

I would love to thank all members and teams who develop this application, it's better than many paid apps and it's completely free, also I would love that the the best customer service I had met Ms. Emily, thank you so much for helping and supporting me, my regards and also Kwther team regards...

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi كوثر team, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our app! Special thanks for highlighting the prompt support from Emile, she and our team really appreciate it 😇 When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team