All reviews

Rating Breakdown

  • 5
    97% (1,713 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

July 5, 2022

Superbe application, vraiment utile et un service support au TOP!!!! Merci Émilie pour votre aide plus que précieuse....je recommande vivement l'application ;-)

Store

pinkers

Using app

About 2 years

Total reviews

9

Average rating

4.6

Developer Reply

Cher pinkers, Nous sommes si heureux et heureux de vos précieux commentaires! Nous travaillons dur pour rendre notre application géniale chaque jour et cela a été notre récompense - avoir des clients comme vous ^^ Merci encore une fois de la part de toute l'équipe BON ! N'hésitez pas à nous contacter à tout moment via le chat en direct ou par e-mail à [email protected] car nous vous souhaitons toujours la bienvenue ! Cordialement, Mia L'équipe BON

5 / 5 Share

July 5, 2022

i used it to setup a loyalty program for my store and it was quite straight forward and useful, Emily was also very helpful throughout the setup process

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Sending hugs to you guys, BeautyMeHair™ team! We are so grateful that you found the time to leave us such a touching review 🥰 Your words are especially important for us since the combination of effectiveness and design flexibility is our priority. Clients like you inspire us to become better every day. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

July 4, 2022

I needed a new loyalty programme to use on my beauty store, BON Loyalty Rewards has been absolutely perfect, I love that I can customize the widget and offer my customers a variety of ways to earn and spend their points. I have had only the BEST service from the team who have gone above and beyond to help me. Special mention to Emile and Cara. Thanks!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Magnolia Beauty, On behalf of all BON team, thank you for such kind words addressed to us! It is such a huge boost to us that you appreciate our various customization options. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team

5 / 5 Share

July 4, 2022

The app is so easy to use and has a beautiful interface. Anna was helpful, kind, and personable when I needed help, too! ^-^

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great day to you guys, Strawbaby Shoppe team, Thank you for a lovely review 💕 So glad you found BON user-friendly and a good-looking interface! We and Anna strive to actually bring value and prompt support to our dearest merchants ^^ We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

July 4, 2022

The setup was seamless and the assistance from Daisy was amazing. It has all the features that I need to reward my loyal customers.

Using app

About 1 hour

Total reviews

5

Average rating

4.8

Developer Reply

Hi there Bee Inspired, Thanks for such a positive review 😊 We are extremely happy you’ve enjoyed Daisy's service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of values ^^ If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

July 3, 2022

Great customer support with Anna. She was so helpful with all of my questions and finding solutions. The app was easy to install and set up on my own...very user friendly. Now to see if the app helps convert new customers and help with continued sales to our existing customers.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Uptown Boutique, You only know how reviews are important when customers tell you how happy they are with the support! At this point, we and Anna are so incredibly grateful that you somehow are making your impact and probably opening doors for our future customers! 😊 Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email [email protected]. We are always happy to see you! Cheers, Mia BON Team.

5 / 5 Share

July 3, 2022

Excellent App and Support. Anna went out of her way to get everything set up for me considering the time of day it was. Some of the best customer service I have experienced. I think that this app will do exactly what we want it to do and I will recommend it to others. We are looking forward to using this product. Thanks Anna

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Sending hugs to you guys, Etched In Granite team Allow me, on behalf of all members of BON, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review ^^ We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team

5 / 5 Share

July 1, 2022

Excellent App and Support team 10/10. Support team was very friendly, patient and helpful specially Emile. The best customer service i have experienced. Responses to all my queries were turned around very fast. Thanks a lot BON Loyalty and Emile.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you E&L Retail Shop, Our whole team and Emile are sooo grateful that you found the time to leave us such a touching review! 🥰 Your words are especially important for us since efficient support is our priority. And the fact that you, a member of our dearest merchants, value it is so heart-warming. Clients like you inspire us to become better every day! We wish your business the prosperity it deserves. And from our side, we will do our best for that! If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you. All the best, Mia BON Team.

5 / 5 Share

July 1, 2022

Great app! 10/10 would recommend to all businesses large & small. Had amazing help from daisy & she was excellent. Very fast responses & fixed issue immediately.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Mukin Skin, You have our sincerest gratitude for leaving us an amazing review. Daisy shared with us that it has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve! Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

July 5, 2022

Update 6/7: These guys have continued to give me the most amazing, personalised service to configure to help me config the app to perform exactly as desired. Every time I ask them a question, they say 'we can do that for you'. It gives a smile every single time. The app does exactly what I need it to do, and Emile and the dev team have been so helpful in ironing out some minor installation issues, because of custom code in my theme. Great work guys, looking forward to using this product into the future

Using app

5 days

Total reviews

12

Average rating

5.0

Developer Reply

Hi Butcher Baker Grocer, We and Emile have such a pleasure for us to work with a great customer like you! We value the trust merchants put into us and we are happy you have noticed it ✨ If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

June 30, 2022

The support for Bon is a 10+++. Anna was the best! Super easy to set up and customize to fit our brand. Can't wait to launch the program. Our customers are going to be so happy.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Grettings Papermakerpride.com's team, Anna and our whole team are jumping of happiness hearing that they could impress you with our service 🤗. We are all here to provide excellent service to our dearest merchants. Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

June 30, 2022

Easy to use app, visually appealing and a very supportive and responsive team. definitely recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Sunnah Currency, Thanks a lot for such kind words! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️ If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.

5 / 5 Share

June 30, 2022

Customer service is THE BEST!! Daisy has been absolutely wonderful with every question I've had. This app is one of the best ones we've installed. It's an absolute must have for every business!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Happy week to you Confetti Kitty, We and especially Daisy - can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team

5 / 5 Share

June 30, 2022

Can't believe such an amazing App that is free of charge to use! Superb customer service from the team, Cara has done a marvelous job for helping me out and provided extra service that beyond my needs and satisfaction.

Store

Stripoo

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Steven, It is great pleasure for us that you've been satisfied with our product and Cara's assistance. We appreciate your trust you put in us and words aren't enough to describe how grateful we are. Thank you for believing in us. Hit us up if you need anything! Yours faithfully, Liam BON Team

5 / 5 Share

June 29, 2022

goog! very goog! I like this software very much!I am beginning to use this software I hope he can make my shop better

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

Dear FUNNYFUZZY, You made our day with your trust in our app and your awesome review! Our team is all happy to know that you are satisfied with our app and support service. It's a huge motivation for us to keep going forward. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team

5 / 5 Share

June 27, 2022

The app is beautiful and sleek with most of the features you need. The app is still lagging and I need to refresh the app sometimes to make it response. I wish that point earning is more flexible. X points earn each 1 unit currency does not work well with all currency. It would be better if it can be set X points earn each Y unit currency. Daisy from support team is very helpful. She assured that the program speed issue is temporary and it will be solved. I'm looking forward to use the app after they finished the big updates which slow down the app.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Fyne Fories, Thank you very much for sharing your experience with everyone and for your thoughtful and constructive feedback! It will definitely help other merchants as it already helped us with a great push and a source of motivation to try harder and make your experience with us even better. Daisy is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗 Don't hesitate to reach out to us via chat and email at [email protected] whenever you need our assistance :) Cheers, Mia BON Team

5 / 5 Share

June 25, 2022

i love it. customer service is also awesome. i would love use Bon for my website for a long time. thankyou

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings 2ABNORMAL, Thanks a lot for praising our work! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️ May you have any further requests, please contact us via our live-chat or email us at [email protected]. We are always ready to serve you! All the best, Mia BON Team.

5 / 5 Share

June 24, 2022

So far I have only set up the app and haven't seen it in action yet, but the set up was very user-friendly and the support was very good. Anna helped me even outside of office hours to answer my questions and help me get things installed the way I wanted them. So far so good.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you, somethingsallyco's team, What a beautiful day indeed! We express our sincerest gratitude to you for taking the time to leave an incentive review! Only when we receive such positive feedback, do we know that we have done a good job. We're happy to know that Anna has been able to make the installation easy and quick. If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team

5 / 5 Share

June 24, 2022

This has to be one of the best reward apps I have used. This app has a lot of customization options way more than any other app. I highly recommend this app for any store that wants a reward system. Would also like to thank Daisy from support she was very help, kind, and polite made the whole process fast and easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Petazi Pet Supplies, We and Daisy are thanking you from the core of our hearts for choosing Bon and sharing your amazing feedback 🙏🏻🥰Always be sure that your presence and appreciation make our job so enjoyable. More importantly, knowing that the support from Daisy — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our whole team. Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email [email protected]. We are always happy to see you 😍 Cheers, Mia BON Team.

5 / 5 Share

June 24, 2022

So far I am impressed with how well this app is. They provide a great way to keep customers excited and entertained with gaining points to redeem points. A great way to keep customer loyalty as well. Their customer service is beyond great. Anna answered all my questions and she made sure to help me with everything i needed. I would love to get Anna for customer service again, she went beyond my expectations.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Cruz Lash, Please accept our deepest and sincerest THANK YOU for your amazing and detailed review! We, and especially Anna - would like to let you know that every single word of yours, we have taken to our hearts 💞 Our main goal is to make our beloved customers happy with our product and support and we are so proud to hear that we have succeeded in it. Our assistance does not have an end. We are always here for you in case you need us.Please do not hesitate to drop us a message via live chat or email [email protected]. Yours sincerely, Mia BON Team