All reviews

Rating Breakdown

  • 5
    97% (1,713 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2022

I have just started to use this app to set up a loyalty program. Unlike some other loyalty program app options, this app is really customisable, allowing for almost all widget text to be customised. This means that the program doesn't feel like it's being cut and pasted from an app but is our own program with our own branding and style. I have yet to use this program on a live site and am still setting it up, but Anna in the customer service team has been very helpful.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Archer & Hobb Fine Tea Merchants, Wow! Your warm words are so priceless and our team & Anna is just on the ninth cloud for them. With your precious feedback, please accept our most sincere gratitude for having you here with BON 🤗 If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.

5 / 5 Share

June 16, 2022

This app does everything we needed and Anna provided great customer support when we needed help. Highly recommended if you're looking for a Loyalty Rewards solution.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Sweet Leaf Nursery, We can’t express how excited our team was when reading your wonderful feedback, especially Anna! She said your review truly made her day :) It also encourages all of us to keep up with improving our app and services every day. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team.

5 / 5 Share

June 16, 2022

Anna and the BON team are awesome! Highly recommend so far everything is as good as it sounds. It's easy to setup!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi Cherry Vibes, We are so glad that our team, especially Anna has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.

5 / 5 Share

June 16, 2022

C'est toujours formidable d'avoir le soutien d'une application en ligne comme celle-ci. Lorsque j'avais un problème ou une préoccupation, Anna était là, prête à trouver une solution et je ne la remercierai jamais assez.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour Double Moon, Cet avis a fait notre journée! ✨ Nous sommes ravis que vous appréciez notre application et nos services ! Merci beaucoup pour tes mots gentils. Si vous avez besoin d'aide, n'hésitez pas à nous le faire savoir. Notre équipe est toujours là pour vous aider. Si vous avez besoin d'une assistance supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur [email protected]. Meilleures salutations, Mia L'équipe BON

5 / 5 Share

June 16, 2022

Thank you, BON! Will now try to integrate rewards and programs in our newly created website. More powers! Daisy is very responsive and helpful too.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Books From US, Daisy was full of happiness hearing that she could impress you with her service 🤗 We are all here to provide excellent service to our dearest merchants, and thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

June 16, 2022

Daisy was amazing and made it super east to set up - the app accomplishes everything I need to have a loyalty program in my store

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Elissa Evergreen team, You have our sincerest gratitude for leaving us such an amazing review! It has been a pleasure for our team and Daisy to take care of the setup for you. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve 💐🤍 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

June 15, 2022

I found this app very straightforward to use, with no coding. A lot of features and customizability for a free app, which really helps to give it a more integrated look to match your website theme and colours. Support from Joy was much appreciated - she provided quick answers and suggestions to get me set up with all the features I wanted.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear Reena and ILoveMyBlanket Team, Thank you so much for this amazing review. I'm delighted to hear our app's service was provided in a timely manner. Our support team and Joy are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. If you have any other questions, just chat with us or email us at [email protected]. Cheers, Liam BON team

5 / 5 Share

June 15, 2022

I had previously installed a similar app but uninstalled when i found this one because it looks better, can be used as is with minimal customization and offered more ways the customer can earn rewards. Also, Anna provided excellent service in having the branding removed at no cost. For a free app, it works great and support is quick and efficient.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi Sophia and Rejenskinhaven Team, We are thanking you from the bottom of our hearts for your kind words and for sharing your feedback 🙏🏻 Please know that your presence and appreciation make us and Anna's efforts so much more enjoyable. Allow me to thank you once again for a five-star review. If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Liam BON Team.

5 / 5 Share

June 15, 2022

First, there is an amazing support! I want to big thanks to Emile, she helped me after her work hours ❤ App looks very easy to use, clear, have everything what need seller and customer.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Monika and Spa Vilnius Team, Your review made our day! Our Dev team and Emile are so happy you are enjoying our app! We can't wait to see how our app could help you in increasing customer engagement. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! All the best, Mia BON Team.

5 / 5 Share

June 15, 2022

It meets my daily needs and the customer service is very helpful and solves my problems, hope it can do better

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you, The Busybudy team, BON developers would like to send a big THANK YOU for your taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us 💕 We are here always striving to exceed our customers' expectations and make sure that you are satisfied! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

July 10, 2023

The program is great, many features are available for free. Especially customer relations are very good and fast. I have no doubt that they will do very well in future. But the app has a very important disadvantage. It is very slow and not stable. I had the opportunity to try it for about 1 week and I noticed that there was a serious slowdown in the evening hours. I think it is due to density. But I had to delete the app after facing regular slowness for the last 2 days. By slowness I mean 1 minute for to widget to appear and another minute to make a selection which is a big no for customers. I will try again in 1-2 months and update my review according to the improvements. Issue seems to be resolved over the years. Currently using the app

Store

miseca

Using app

7 months

Total reviews

6

Average rating

3.7

Developer Reply

Dear Burak, I'm Cara, customer support team leader at App BON Loyalty Rewards & Referral App. First, I would like to thank you for your detailed feedback that helped us identify the problem with the app's data transfer rate. The technical team already upgraded the server and implemented a series of other improvements. The performance of the app has now been significantly optimized and guaranteed to serve you better. I truly hope you can take even just 5 minutes to let us know what you think again. If you are able to experience the BON app again, we will go all out to make sure you can rest assured and be satisfied. Thank you so much, I'm looking forward to hearing from you! Cara BON team

5 / 5 Share

June 14, 2022

Just added to my shopify Store. so far very good, very easy to set up and use . live messaging was instant for help. love the option to add in my customers direct.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi lovelannygifts, What a wonderful review! This made our day, and we are so grateful for dedicated merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated! If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team

5 / 5 Share

June 14, 2022

Having one of these programs helps out tremendously, thanks so much for the easy to work platform! Highly recommend for anyone trying to make your store get more sales!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi That Retros Team, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services^^ We're so glad that you found the app user-friendly for you to use, as it's always been one of our main goals when developing BON. Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team

5 / 5 Share

June 14, 2022

amazing so far. have no issues. cant beat this app in regards to what it offers at its pricing. amazing job

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Greetings of the day team at CODE NXT Scrubs, You have our sincerest gratitude for leaving us this amazing review! We're really lucky to have such a lovely customer like you:) We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve🤍 Whenever you need help, we're more than happy to assist you via live chat and email at [email protected]. Thanks again and have a magnificent day! Best regards, Mia BON Team

5 / 5 Share

June 13, 2022

I just set up the BON Loyalty Rewards App and needed some customization done. I got on chat with Anna and she was able to help me out quickly and friendly too, nice to chat with! This app is very user friendly, easy to use and set up.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear Karlyn B Designs, Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you :) We're so glad that she has been able to help you promptly. User-friendly interface with various customization options are always our goals when developing the app, and we can't be happier when we know you like them! If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

June 13, 2022

Wonderful app, super easy to use! its attractive to draw in attention and the customer service is amazing. I reached out and Anna went above and beyond my expectations. I would recommend using them for your reward needs!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you, The Lakeside Boutique team, First of all, our team would like to send a big THANK YOU for taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us 💕 We will make sure to pass your review to Anna, she would be so happy to read it. Not only Alex, but all our teams here always strive to exceed our customers' expectations and make sure that you are satisfied! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

June 13, 2022

I absolutely love this app! Works great for my website check it out www.perfectlyuniqueboutique.com

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Perfectly Unique Boutique, Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us! We were very pleased to read your amazing review. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

June 13, 2022

Muy facil la integración y buena funcionalidad, el soporte es atento y amable. Muchas gracias en especial a Daisy por su apoyo rápido y efectivo!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola TAU Superfoods, ¡Muchas gracias por tu increíble evaluación! Daisy estaría emocionada al leer esto. ¡Gracias por confiar en BON Loyalty! Trabajaríamos más duro para desarrollar nuevas funciones y mejorar nuestro equipo de soporte para ayudarlo mejor en su negocio. Puede contactarnos a través del chat en vivo o la dirección de correo electrónico [email protected]. ¡Su satisfacción es siempre nuestro orgullo y alegría! Saludos, Mia equipo BON

5 / 5 Share

June 13, 2022

the app has helping my website a lot. also, the customer service are helpful especially emile, super friendly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Happy week to you Zotikos co. team, Thank you so much for your review! We - BON team and especially Emile, are all so happy that our app and support team can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team

5 / 5 Share

June 13, 2022

Esta aplicación es la mejor que he probado, estuve investigando y probando muchas aplicaciones de este tipo y esta fue la que más me convenció. A demás, que quiero destacar la atención al cliente por parte de Daisy! siempre esta atenta y me ayuda cuando tengo un problema.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Buenos días a usted ALVARADO, Es genial tenerte con nosotros y no podemos estar más felices de haberte satisfecho con BON :) ¡Muchas gracias por confiar en nuestra aplicación! Si tiene más solicitudes, comuníquese con nosotros a través de nuestro chat en vivo o envíenos un correo electrónico a [email protected]. ¡Siempre estamos listos para servirle! Saludos, Mia Equipo BON.