All reviews

Rating Breakdown

  • 5
    97% (1,708 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2024

Hazel and Jean are amazing! My questions were answered, and they set up my page for me!! Great customer service, I am very excited to use this product.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Hip and Cool Clip on Earrings Two, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 16, 2024

Very happy with onboarding - nothing is too much trouble for the team and everything we asked about was responded to quickly and actioned right away. As newbies to this platform, this level of help and support has been invaluable. Thank you!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello The Hay Experts, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 16, 2024

Recommended it to everyone need it.Process easy to operate. Customer service is great and response quickly, especially Hazel,She is great and professional. My problem is solved immediatedly. Thanks Hazel!!!

Store

CAHIBOY

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello CAHIBOY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 16, 2024

A very pleasant experiment, the application interface is very easy to understand and can be quickly set up and personalized according to your needs. When I wanted to remove the app logo, Jean responded very quickly and completed my request in less than a minute. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Soul Lotus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 14, 2024

サポートの反応は比較的早く、親切で、日本語での問い合わせが可能です。 時間交代?で対応してくださっているのでスタッフの方が交替することで途中コミュニケーションがうまくいかないとこもありましたが、すぐにこちらの意図を理解してくださる方に代わっていただくことができ、おかげでカスタマイズについても細かく詰めることができています。 質問への回答もスピーディでとても助かっています。 まだ運用前ですが、安心して進められそうで選んでよかったと思っています。

Using app

28 days

Total reviews

7

Average rating

3.1

Developer Reply

こちらの素晴らしい5つ星のレビューをいただき、誠にありがとうございます、ネコソダテ®日本で唯一のまじめな首輪®専門店様! もし何かご不明点やお手伝いが必要な場合は、どうぞお気軽にご連絡ください。私たちのウェブサイトから直接チャットしていただくか、[email protected]までメールをお送りいただければ、いつでもお手伝いさせていただきます! どうぞよろしくお願いいたします。

5 / 5 Share

Sept. 14, 2024

Super service client qui t'accompagne, réponds à toutes tes questions et solutionne tous les problèmes. Je suis très satisfaite, merci beaucoup !

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour Maison Holi Abidjan, Merci beaucoup d'avoir pris le temps de nous laisser cet incroyable avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un email à l’adresse [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share

Sept. 13, 2024

Quick, responsive, flexible. We got all the support and more to set up and use the app. Thank You Sophie!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello KIDDY IN THE CITY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 13, 2024

Très bonne expérience avec le chat !

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour The Vegan Elephant, Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles! Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez nous joindre directement via notre site web ou par email à l'adresse suivante : [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share

Sept. 13, 2024

I'm just testing the app, but it seems great! I needed help customizing a few things, and the response from customer service was immediate (via chat, with Hazel being very helpful). The app is awesome, and all the features are exactly what I need for my business. I will definitely upgrade to the premium plan.

Store

aubria

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello aubria, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 12, 2024

In my opinion, the best loyalty app for Shopify is one where the customer service is highly responsive and the app can be tailored by them to meet your specific needs.

Store

OMOYÉ

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello OMOYÉ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 11, 2024

Cara was great. 10/10

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Blackwater, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 11, 2024

Absolutely superb! The functionality of Bon Loyalty versus the many other loyalty apps we looked at is second to none. And the free version works right out of the box for startups. Also a big shout out to Maxxie who gave a brilliant demo for us and also helped us with support questions. This has been the easiest app so far and we have many to source and install. 5 star useability and 5 star service!

Using app

27 minutes

Total reviews

19

Average rating

3.2

Developer Reply

Hello Charming Beads (Paul), Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 10, 2024

Our clients turned out to be really excited about the program. We increased customer loyalty and the engagement has improved as well

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Westinghouse, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 10, 2024

Sophie was helpful, quick to respond and answers my question the first time around. I love having this app for my customers to earn and redeem points.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hello Dahlia Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 23, 2024

J'ai téléchargé l'application aujourd'hui et elle répond à de nombreuses attentes. La version gratuite est déjà assez complète et ça c'est une bonne chose. L'assistance est très réactive : Hazel m'a énormément aidé dans toutes mes questions et a proposé des solutions adaptées. Un grand merci !

Using app

13 days

Total reviews

2

Average rating

4.5

Developer Reply

Bonjour La Cigale & La Sardine, Merci beaucoup pour votre aimable retour ! Nous sommes ravis d’apprendre que l’assistance d’Hazel vous a été utile. Nous nous efforçons toujours d’offrir une expérience 5 étoiles et espérons dépasser vos attentes à l’avenir. Nous avons suivi vos demandes avec des solutions via le chat et espérons que celle que nous avons suggérée répondra à vos besoins. Nous sommes ici pour garantir que vous et vos clients bénéficiez de la meilleure expérience possible!

5 / 5 Share

Sept. 9, 2024

A great experience. Full-featured software, very efficient customer service that can perfectly solve all your problems. Highly recommended.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello RumbleBox, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 9, 2024

Great customer service! Really friendly when in need of assistance! :)

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Libra Wellness, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 7, 2024

Bon is great! No order limits and the price is perfect for the features it offers! LOVE it!!! They really helped me set everything up too. A++++

Using app

3 days

Total reviews

14

Average rating

5.0

Developer Reply

Hello Seed Needs LLC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 6, 2024

I've been with Bon Loyalty since the beginning and it is a wonderfully versatile app. I think they have outstanding customer service and are always quick to reply and friendly with it. I had a massive request today and Hazel was great with her help. I highly recommend Bon Loyalty

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello dreamersandplanners, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 6, 2024

Muito bom

Store

Natura

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello Natura, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!