All reviews

Rating Breakdown

  • 5
    97% (1,714 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2022

Super amazing customer support. Loved chatting with Emile and got everything I needed taken care of in a few minutes at 10pm.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day to Pink Salt Riot We would like to express our gratitude for your feedback. Special thanks for highlighting Emile support. I'm glad that she could help you promptly 🤗 Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

April 7, 2022

This app works great so far. There’s been a few hiccups and requests along the way, but their customer service is outstanding and the developers are so helpful and kind. Would highly recommend this app to anyone!

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Happy Friday Farmstead Apothecary 🥰 We are delighted that you have shared your feedback about our services! Your satisfaction is our incentive to make BON to become better. It's always our pleasure to support. If you have any questions, just leave us a message or email us at [email protected]. All the best, Mia BON Team

5 / 5 Share

April 7, 2022

I’ve been trying to set stuff up to see if this is the app I want to go with and Daisy is super helpful and got back to me with support and answers right away. Everything is very user friendly and simple to use. I recommend this app!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Hempability We are just back to work and your thoughtful feedback truly lights up our day 😊 Thanks for your kinds word address to us, especially Daisy. A simple and flexible app is also what we're aiming at and I'm glad that you realized that. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.

5 / 5 Share

April 7, 2022

This is a very easy to use and lightweight application. Emile from Customer Support is fantastic and helpful!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Crossline 超越極限 (최고를 넘어서는 만족) It's so great to have you with us and we can't be any happier to have satisfied you with BON. Emile are extremely excited to know that she could impress you with her support. Thank you for your awesome review! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

April 6, 2022

This app is amazing. The options available at a free price is awesome! Daisy was super helpful with questions I had and customizing things to my shop. I switched from another loyalty app that wanted me to pay for features I would have liked. That fee was not in my budget and I'm so excited to be able to find this app which has everything I wanted and more! 100% recommend

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Xudes Essence Designs Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive for providing better services, as you're our incentive to develop BON If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team

5 / 5 Share

April 6, 2022

This app is so bravo, your services are so great! thank you for your help, Give you 5 stars services company. Many thanks again. Special thanks to Daisy for helping, you are glads services.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Luxor HK Thank you so much for the 5-Star review! 🙌 We are just back to work and your amazing feedback truly brings smiles to our faces, especially Daisy. We are so glad that our team has been able to make you satisfied. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.

5 / 5 Share

April 6, 2022

This App Is Great for someone who wants a reward program for their customers. It has a chat feature that is very good, you can create questions and answers. the customer service responds fast and Emile was very kind and helpful. thank you Emile! I highly recommend you getting this App!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Happy Thursday 𝐇𝐨𝐮𝐬𝐞 𝐨𝐟 𝐂𝐨𝐂𝐨'$𝐅𝐥𝐚𝐯𝐞 Thank you for posting your awesome review, we do appreciate that 💕Emile was really excited to know that she could impress you with her support. With your trust and support, we will certainly work harder to improve our app in the future. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.

5 / 5 Share

April 5, 2022

A fantastic app that is quick to install, intuitive to use, and just the perfect addition to my website! The first 24hrs already saw an uptick in visitors trying out the new referral links! Special thanks to Emile who is just incredibly helpful and always ready in chat to answer all my questions!

Using app

6 months

Total reviews

17

Average rating

5.0

Developer Reply

Hi Deven Rue Amazing!! Allow me, on behalf of all members of BON Team, especially Emile, to thank you for such kind and warm-hearted words to us💖. We're thrilled to hear that our app is contributing and the referral program works on your store. Your review is already worth all our efforts, and we will never get tired of exceeding your expectations May you have any further requests, just chat with us or email us at help@bonloyalty. Best regards, Mia BON Team.

5 / 5 Share

April 5, 2022

I'm a baby at shopify and e-commerce. I have other apps that I literally need a "walk-through " call to navigate. WhileI appreciate that, I much rather go into an app and be able to figure it out. This app offers that. Being fair, this is my 1st rewards app but I was impressed at the options you can offer your customers to earn points. Joining, birthday, purchases, even following your insta, fb and tiktok,etc. You can choose the amount of points you want to give, adjust points for certain situations, such as rectifying a complaint. I don't know what I was expecting but I'm impressed, ESPECIALLY because it's free. 9/10 ONLY because I wish there were stock images to drop and drag when creating emails, but that's literally me just being lazy.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Greetings 5SensesCandleCo 🕯 🕯 Thank you for taking the time to write us such a detailed review. It's our pleasure to be your first loyalty program and I'm glad that you're satisfied. Special thanks to your suggestions on stock image and display method of the widget. We hope for an everlasting partnership on this journey and we'll work harder to improve BON to meet your needs. If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team

5 / 5 Share

April 5, 2022

Great customer service and very easy to use app. Tracy was a great help in setting up the app on my site. Just waiting for feedback. clients

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Hokee Paris Thank you from the bottom of our hearts for leaving us such awesome feedback🙌. Tracy was so happy reading this. She told me your bracelet is so cool and unique. I can't wait to see how your customers react to the loyalty program. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team.

5 / 5 Share

April 5, 2022

Amazing app and customer service by Dean. The installation process is smooth, and so far it's free. very recommended esp if it stays free :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Slalu.com, We can’t thank you enough for the kind words about BON and our services! Your review means a lot to us and lets us know we’re on the right track. It's such a motivation for us to provide better support to customers. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Best regards, Mia BON Team.

5 / 5 Share

April 5, 2022

This app is really great, and I love using it! I really like how everything on it is customizable for my needs. I'm excited for customers to start signing up. The support team is fantastic. I've spoken with Dale and then Emile with some questions about how to use the app, app functions, where to find things in it, etc., and let me tell you, they are SO nice and helpful! I definitely recommend this app not only because of the capabilities and customization but also for the support. A great support team is so important!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings A Blue Dot in a Red State, The whole BON team is incredibly thankful for the kind compliment you shared today. We are so delighted to know that you enjoyed talking with Dale and Emile! Our support team considers customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts. For further questions, feel free to contact us via live chat or [email protected]. We will always be waiting for you. Cheers, Mia BON Team.

5 / 5 Share

April 4, 2022

This Loyalty Rewards and Referral App is hands down the most effective and easy to setup App. The features including customisation are extensive and the Help from Emile was outstanding. Knowledgable and friendly too. Couldn't ask for more.

Using app

Over 1 year

Total reviews

32

Average rating

5.0

Developer Reply

Dear Scintera Pty Ltd On behalf of our support team, I would like to express my gratitude for your awesome feedback. Emile was so happy reading your lovely compliment. We are lucky to have a customer like you as you are our incentive to make BON to become better. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Mia BON team.

5 / 5 Share

April 4, 2022

Changed from a paid loyalty app to BON Loyalty Rewards & Referral and it has not disappointed. Very easy to set up and Emily with support was awesome when I needed assistance.

Using app

6 months

Total reviews

12

Average rating

5.0

Developer Reply

Happy Tuesday Rocca & Co We are all so happy that our support service, especially Emile's help, can make you feel satisfied! We'd like to send our sincere wishes to your lovely business. Emile told me that your store looks fantastic and she loves what you are selling! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

April 4, 2022

It's rare that I have an enjoyable experience when reaching out to app developers. I actually dread when I have to reach out instead of figuring it out on my own. However, this app's team has truly gone above and beyond. Like many of us small business owners, I was looking for an affordable option with great features to offer my clients rewards. I have reached out to this team before installing this app and numerous (and I mean numerous!) times after installing, and every single time they have been beyond polite, and truly helpful. They go above and beyond to ensure customer satisfaction, and that in addition to their affordable pricing and numerous features, will truly set them apart going forward as a rewards app and convert prospects such as myself into clients, and clients into lifelong customers. So far, the performance of this app has been perfect and in fact easier to use then the one I previously used. I love that my clients do not have to sign up a second time just to earn rewards, instead this app integrated directly with my pre-existing customer list on Shopify. I highly recommend this app to all small businesses needing a more affordable and friendly option.

Using app

10 months

Total reviews

4

Average rating

4.3

Developer Reply

Greetings All About Velour This is such a thorough review! 😊 We appreciate you taking the time to share your story with us and other merchants. We always work tirelessly to exceed our customers' expectations and make sure that you are satisfied with our app. Your review already worth all our efforts. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always here with you on the journey! Best regards, Mia BON Team.

5 / 5 Share

April 4, 2022

Hyvä perus appi, suomeksi käännöksissä ja erilaisisa vaihtoehdoissa vielä vähän paranneltavaa, mutta ajaa jo tuollaisenaan asiansa, ja asiakaspalvelu on erinomainen!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hei pawsson.fi Kiitos paljon kokemuksesi jakamisesta kaikkien kanssa ja rakentavasta ehdotuksestasi😊. Ymmärrämme, että parantamisen varaa on vielä paljon, joten työskentelemme väsymättä parantaaksemme ominaisuuksia ja kokemusta arvostetuille asiakkaillemme. Jos sinulla on kysyttävää, jätä meille viesti live-chatin kautta tai sähköpostitse osoitteeseen [email protected]. Olemme aina valmiita tukemaan sinua! Parhain terveisin, Mia BON-tiimi.

5 / 5 Share

April 3, 2022

Simply the best app ever tried them all this one I fell in love with at first site! I will never use anything else again.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Greetings MyDiscounts 💙 Glad you are loving our app! Thank you so much for your kind words. A simple and flexible app is what we're aiming at. Your reviews let us know we have done a good job on improving our app. For further requests, feel free to contact us via live chat or email [email protected]. You're always welcomed here. Warmest regards, Mia BON Team

5 / 5 Share

April 2, 2022

If you are looking for an app to start your loyalty program this is the app for you. Besides being a very easy app to set up the whole program, the support is always super helpful. From the first moment I had a good support from Daisy :)

Using app

13 days

Total reviews

9

Average rating

5.0

Developer Reply

Happy Monday THE 31 NUMBER 🙌 We're so glad to know that you like our app. Special thanks for highlighting Daisy's support. She was so happy reading your reviews. We will continue to work harder and provide better services to our merchants May you have any further requests, just chat with us or email us at help@bonloyalty. Cheers, Mia BON Team.

5 / 5 Share

April 2, 2022

What a service! Thank you for your time and patience, very professional attention. This is our first shop with Loyalty program.

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi National Engraver Thank you for such an awesome review! 🥰 It's our pleasure to be chosen as your first loyalty program. We hope for fruitful cooperation with you! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

April 1, 2022

Easy to setup. Customer support representative Emile is prompt and polite in answering my query. Thank you so much

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear shop.viystore, We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your wonderful feedback:) Emile is jumping with happiness hearing that she could impress you with her support service! Thank you a lot for your kind words! Please remember that we're always willing to assist you via chat and email at [email protected]. Cheers, Mia BON Team