BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,760
chart
#400
All reviews
Review RSS Feed
Sept. 4, 2022
I love this app so far. Even though I am new to the app. I love the set-up and all of the features thus far. Emile was so sweet and understanding. Emile went above and beyond. Emile really was a big help to me on many occasions over the several days I needed support in setting up the app. I am really loving this rewards app. It offers many great options to choose from for your customers. You are able to customize your rewards and your banner. If you are looking for a rewards program for your customers, this is the one for you! It is wonderful to have chat support with an agent available right within the app, thank you Emile for being prompt with answering my questions and assisting with the removal of the banner brand and activation of advanced features.
Ciao, Planners Avenue! Grazie per aver dedicato del tempo per condividere questa straordinaria valutazione. Anna e il nostro team di supporto sono molto felici di assisterti con l'installazione. Se hai bisogno di ulteriore assistenza, non esitare a contattarci tramite chat dal vivo o help@bonloyalty. Siamo sempre qui per supportarti! Distinti saluti, Mia Squadra BON.
Sept. 3, 2022
I find this app really easy to use. Customer support is also excellent. The features offered on what is currently the free app are almost everything I currently want. I love that I can customise the look of the emails for free. It would be good to be able to offer rewards to customers for leaving a review. However, when I realised I could give a discount code for leaving a review via the Judge Me app I felt it wasn't essential to have it in my rewards program as well (though it would be nice). Thank you BON I am very happy so far.
Hello, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Sept. 2, 2022
Great easy to use app! The support was awesome. They helped with all my questions. Very easy to customize.
Hello, Thank you for your review. We will share this with the app team to let them know how we are doing If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Sept. 1, 2022
We were setting up the app for our store and received very fast and friendly help from Anna, even though it was a National Holiday. THE BEST customer service ever! We are excited to see how this app performs on the website, and judging by Bon's customer service, I have high hopes! Thank you Anna!
Dear SIXELAR, Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you:) We're so glad that you are enjoying your experience with BON till far. Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business❤️ If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! All the best, Mia BON Team.
Aug. 31, 2022
We haven't done with the configuration after installing. so far the support is great. Thank you so much!
Good day to you BASK ™, Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey😊 If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team
Aug. 31, 2022
So far, so good! I setup a test email account to see the welcome email and rewards. I will revisit this review after continued use. Emiline helped with brand removal on the widget; she was awesome!!!
Dear Daisy & Mabel Organics, We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers. Emile was on cloud nine when reading this loyalty review of yours😊 If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Best regards, Mia BON Team.
Aug. 30, 2022
I was looking for an app to reward my customers with their weekly orders and ongoing loyalty. so far so ggod, i've had excellent support from Daisy and the Devs and the app seems easy to manage. looking forward to seeing how this helps my business grow!
Hi RISE Bakehouse, We would like to express our sincere gratitude for your amazing review😊 It's so great to have you with us and we can't be any happier to have satisfied you with BON. Thank you a lot for entrusting yourself in our app! I'll make sure to pass this review to Daisy and our dev team, they'll definitely be so excited to read this❤️ May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.
Aug. 29, 2022
So far so good! Very helpful customer service and simplistic design overall. Can't wait to launch! Thanks for all the help, Anna and Cara!
Dear MC Art Supplies, The whole BON team is incredibly thankful for the kind compliment you shared❤️ We are delighted to know that you enjoyed talking with Anna and Cara. We consider customer satisfaction a top priority, and with your feedback, it's ecstatic for us to know that customers notice our efforts😊 For further questions, feel free to contact us via live chat or email at [email protected]. Cheers, Mia BON Team.
Aug. 29, 2022
Great app and an excellent Customer Service with Daisy! A very nice way to create easily a Reward program
Hi Bar To Cook, Our whole team is thrilled to receive such a great compliment from you! Especially Daisy, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that! If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team
Aug. 28, 2022
Very simple installation, super easy setup, and the fastest customer support on Sunday morning! 5+ stars!
Dear Lavinia Lingerie, We can’t thank you enough for the kind words about BON and our services❤️ Your review means a lot to us and lets us know we’re on the right track. It motivates us to provide better support to customers. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Cheers, Mia BON Team.
Aug. 28, 2022
So far I am only in the set-up phase, but the admin backoffice is very easy to understand. If/when questions come up, the support team (Cady) and the dev team are very quick to provide help. I am very happy I chose to use Bon Loyalty.
Good day to you AM LUXE Candles, Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our app and support service❤️ We look forward to accompanying you on this journey! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team
Aug. 27, 2022
Really easy to set up and customize to your colours. Looking forward to re-launching my website with this app.
Hello, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 26, 2022
Isaac was a great help! Happy with all the features! Haven't dived deep into it yet, but for a free app, it's more than I could ask for.
Hello, Thanks for your kind words about Isaac, we really appreciate the time you took to write such a wonderful review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 26, 2022
I am using the app for a while now and everything works great! Also Tracey from support is very kind and willing to help and resolve your issues if you have any, very quickly.
Hello, Thanks for your kind words about Tracy. We’re very grateful for customers like you and hope you stick with us for years to come! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 25, 2022
Setting up this app was super easy, and Anna was incredibly helpful. Lots of options and varieties of ways for customers to earn and use points. Love it!
Hello, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 25, 2022
Amazing app, and got great service from Isaac. So easy to use and so many features. No problem paying for app like this.
Hello, We are so grateful for your review. Thanks for sharing your rating with us and the community If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 25, 2022
It's an amazing app and found excellent functionalities with full range of customizations. A must app for every Shopify store.
Hello, We are so grateful for your review. Thanks for sharing your rating with us and the community If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 24, 2022
Lots of features and lovely help from Anna, looking forward to playing around more with the app and what it can do :)
Hello, Thanks for your kind words about Anna, Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 24, 2022
The customer service department were beyond helpful and always available to answer questions quickly and efficiently. Both Daisy and Cara were very attentive to our requests.
Hello, Thanks for your kind words about Daisy and Cara, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 24, 2022
I have only downloaded and installed the app, so any true feedback will come after my customers have been able to utilize the app. I myself enjoy the ease of set up.
Hello, Wow, we are so grateful for your review. Thanks for sharing your rating with us and the community If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.