All reviews

Rating Breakdown

  • 5
    98% (1,719 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2022

We just started to use this app. Everything seems fine and the chat team are really helpful, for me Cara helped. This is our first time to use loyalty app.... but we were able to set it up quite customized for our website style. At this point we are happy with it.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Green Elephant Soap, It is not only Cara but our whole BON team, that works hard on delivering good service - we took pride in your warm words addressed to us! This is what we call BONding - where every BON member is along with our dearest merchants who choose us! Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email [email protected]. We are always happy to see you 😍 Cheers, Mia BON Team.

5 / 5 Share

July 27, 2022

I just started using this app and am getting the hang of it. I had a wonderful helper named Daisy. She was amazing!! She walked me through all the steps I had to take and was just phenomenal. Definitely worth installing the app. Thank you, Bon.

Using app

41 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Hi Joa Bath and Body, What a wonderful review! This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated. Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team

5 / 5 Share

July 26, 2022

I recently installed the app and Daisy was very kind to assist with my queries and unlock features for me so that I can better use the app. The app is easy to set up and use, and the dev team and Daisy are friendly and amazing! All my queries were addressed really quickly and she went above and beyond. Thanks

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi to you guys, Hi Buy Mama team, Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with our support! We look forward to accompany with you in this journey ^^ If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team

5 / 5 Share

July 26, 2022

This is a very good application. When I encountered a problem, the customer service also responded to me patiently and promptly, and taught me how to solve my problem.

Store

xdleand

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Sending hugs to you xdleand team, Thanks a ton for sharing with us this wonderful feedback. Our whole support team is grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations. If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON Team

5 / 5 Share

July 25, 2022

Super easy to use! Had no issues installing and couldn't have asked for an easier system to provide my customers with a rewards.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Desert Rose Bow Co., Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review about our easy-to-use interface! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time ^^ If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

July 25, 2022

I love this app. Esay apply, I recommend you should try it. You never disappoint. Thank you so much Anna support me to upclock the program, fast support, friendly, and answer all question I concern.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Premier Nail Supply, Thank you for a lovely review💕 So glad you've had a great experience with BON and recommending BON to other merchants! We strive to actually bring value and enhance shopping experience for customers. Our Support team, especially Anna, will be delighted to see your praise! If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

July 25, 2022

I'm using BON Loyalty for my online coffee business. It's the best multilingual loyalty app out there. Tracy was super helpful answering my questions and setting up the widget.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nomad Soul Coffee Co., Wow! You are so kind to us 😊. I would also give you a 5-star Review for the best customer of ours, but it is simply impossible cause all our customers stay on top of all priorities! And this is already worth all of our and Tracy's effort! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team

5 / 5 Share

Nov. 2, 2022

Super application pour la fidélité de ses clients, gratuit pour le moment et très complète ! En plus le service client est adorable et très réactif (summer et daisy) ! Au top

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonne journee à vous, Sekai of Kangae, Merci beaucoup de nous avoir écrit cette belle critique! Notre équipe est toujours là pour vous au cas où vous auriez besoin d'aide. Que vous nous décriviez comme incroyablement serviables et efficaces - est le meilleur des compliments ! Merci aussi pour votre gentillesse. 💖 Si vous avez d'autres demandes, veuillez nous contacter via notre chat en direct ou nous envoyer un e-mail à [email protected]. Nous sommes toujours prêts à vous servir ! Tous mes vœux, Mia L'équipe BON.

5 / 5 Share

July 24, 2022

The team has been really responsive to questions, etc. I really appreciate that and the app itself looks nice.

Using app

6 days

Total reviews

21

Average rating

3.8

Developer Reply

Hi Old Whippersnapper's® Natural Handmade Manly Soaps, Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. It is very respectful that you appreciate our one of the most important qualities - prompt support! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

July 25, 2022

Thank you so much Anna for support me setting up unlock all the program Point. I recommend try this app easy setting up, fast support service.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you Beyond Beauty Page, The whole BON team is incredibly thankful for the kind compliment you shared today. We are delighted to know that you enjoyed talking with Anna! We consider customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts. For further questions, feel free to contact us via live chat or [email protected]. We will always be waiting for you. Cheers, Mia BON Team.

5 / 5 Share

July 22, 2022

The team at BON Rewards has been AMAZING!!! They’ve worked with me for hours today to get my program set up and to provide we with the information and support needed to accomplish my goal! Cara was absolutely amazing as well as the two reps before her. Thank you all so much!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fatbaby’s team, We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us, and especially Cara, to provide better support to customers. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Best regards, Mia BON Team.

5 / 5 Share

July 21, 2022

Emile has been an incredible help! She was very enthusiastic and prompt in her response. Their dev team is swift and fantastic too. I can't wait to use the app!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hi PigsyParty, Your words just made our day. We can't thank you enough for your words, and more importantly, for being such a kind-hearted and understanding client. Our whole team, especially Emile, will always treasure the opportunity to work with you. 💜 We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

July 21, 2022

Anna was so helpful and attentive to my needs. She responded quickly and efficiently. Thanks for all your help

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Natures Touch.nz, We are so delighted that you love our app and customer support from Anna! Thank you so much for the 5-star review and for the kind words for us! Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

July 21, 2022

I am still trying this app but it looks very good. Especially the multilingual function. Very easy and beautiful UI design. Emile was so helpful and so great. She is one of the best support I have ever met. Thank you Emile and your Dev team.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you guys, Huimin Herb Enterprise team, Thank you very much for sharing your experience with our team and for great and constructive feedback! It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Emile was very happy to see customers being satisfied with her effort. Your amazing review does our job so interesting and pleasurable 🤗 Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Yours sincerely, Mia BON Team.

5 / 5 Share

July 20, 2022

I just added this widget to the store. It's easy to set and they provide very quick and professional help, super friendly too! Just start a realtime conversation and they will solve your problems right away. Definitely recommend if you need widget with the same function. :)

Store

OPPOSHE

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you OPPOSHE, Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution ^^ We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

July 20, 2022

Thanks for your APP. It's a cool APP for me. Friendly setting and nice platform. And most important aspect, it's stable.

Using app

23 minutes

Total reviews

7

Average rating

4.6

Developer Reply

Hi Strapcode, We are glad you were able to cover your needs with BON. Our main goals to meet the requirements and give the best support to our beloved customers. That being said, we are always open to suggestions and will do our best to implement them 👍 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

July 19, 2022

The app is looking really good! I love that we can change the language and the options for earning loyalty points - Facebook like, referral program etc. ! The customer support is fabulous! Hope that we will work together long time!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi KiKi London Bulgaria, Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON ^^ If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team

5 / 5 Share

July 19, 2022

This app has everything I needed and more! Daisy was a great help for me answering all my questions. I'm excited to see what other new features will be coming in the future.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Dear ZENZII Wholesale, Allow me, on behalf of all members of BON Team, to thank you for such kind and warm-hearted words addressed to us. We were very delighted to read your sincere review and make sure to pass this to Daisy, she will definitely feel excited about this. It's great to know you're happy with BON's features and services. We will strive to justify your trust so that you can experience wonderful journey with BON. Thank you one more time! If you need further support, we will always be waiting for you at live chat or [email protected]. Cheers, Mia BON Team.

5 / 5 Share

July 19, 2022

We're looking for some Loyalty App that can meet our business needs. We wanted a simple yet powerful app and gladly we found this BON Loyalty Rewards & Referral :) Though setting it up is easy, their customer support, Ms. Tracy, is very attentive and really helpful. She even offered me the advanced features for free! Superb! Kudos to the developers, the whole team, and this app! :)

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Greetings Big Ship Dubai, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Tracy is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you! Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

July 19, 2022

My current Loyalty and Referral APP has some issues, so I'm looking to switch to other app. I came accross BON and it has almost all the features I'm looking for. I'm willing to pay for the features but BON amazingly offers those features for free. Appreciated for offering such a wonderful app for small shop like us. Their service is also top notch. Anna, Emile, and Daisy have been very helpful. Thank you! The only thing I'd like to recommend is to add customized point earning activities. In our case, we would like to offer points when customers leave us Google or website review. We look forwards to seeing this function down the road, and willing to pay for the advanced function. Overall, highly recommended if you are looking for a app to help you in Point Earning, Referral, and VIP Tiering.

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi 瑋思影像|Metal Print Studio, Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Anna, Emile and Daisy! We are jumping of happiness to see such a dedicating review from a kind customer like you. It is our pleasure to support such a great customer like you. Our team always tries our best to provide the support you deserve, so that it can meet your expectation. We are delighted to know that your customers love our app, it really gives us a huge motivation. About the point earning activity - leaving a review, our production team has taken well note! We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey. For further questions, feel free to contact us via live chat or [email protected]. We will always be waiting for you ^^ All the best, Mia BON Team.