BON Loyalty Program & Rewards
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So far, so good! Fairly easy to set up with clear instructions. I look forward to offering this to my customers!
Hello Quitches Get Stitches This review made our day! Thank you so much for taking the time to leave us this amazing review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
very easy to use - very helpful team there is alot of features will help u in your store ...........
Happy day to you PetBasket, We, our whole BON team - take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your opinion. If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.
Anna and Cara went above and beyond to help me get the app set up and my old data imported. Even though it is 4am their time, they were extremely efficient in helping answer my questions!
Good day to you Adults Skate Too LLC, We are so glad and happy for your valuable feedback, it just melts our hearts in BON. We work hard on making our app great every day and this has been our reward - to have customers like you 🤍 Thanks one more time from the whole BON team! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team
I am still exploring the app. However, for a start it's very easy to use and setup. Its very helpful to with step-by-step guide. Cady is also very supportive in assisting as customer support <3
Hi Wild Rymba MY, Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution :) We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring BON, Mia BON Team
The customer care group was on top of my request and ready to assist, I have not yet see the app be in implementation mode so that I am unable to review on,
Hello Arrowhead Boutique, This review made our day! Thank you so much for taking the time to leave us this amazing review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Hands down! The best customer service by far. Emile and Andy were able to fix my dashboard in less than 5 mins. Thank you for all the help!!
Dear Lumibella, The BON team is sincerely sorry for any inconvenience you may have felt while using the software. Please allow us to explain why you temporarily could not access the BON dashboard. As we already announced via email, since Monday, we've had a significant update, BON has just been integrated into the internal Shopify admin page interface! This update may cause a few problems, such as delayed loading times or briefly unrecorded in-app actions. The BON app may become unavailable for a few hours in some stores. However, this issue was already aware of in advance and the app will soon be back to normal when the maintenance is done. Please allow us just a little more time, your case is our top priority. Again, we truly apologize. Our team is working very hard to quickly solve the problem and we will get back to you as soon as I can when the app's performance is back to normal. If you need immediate support, do get in touch with us via [email protected]. Our Support team will reply to you in a few minutes! Cara BON Team
super support, tres rapide et gentil, efficace , je ne trouverais pas mieux que celui ci. différents modules à personnalisé ainsi que la langue
Bonjour Shrimpfood, Nous sommes très reconnaissants pour votre avis. Merci de partager votre note avec nous et la communauté Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter via le chat en direct ou help@bonloyalty. Nous sommes toujours là pour vous soutenir ! Meilleures salutations, Mia L'équipe BON.
Anna and Daisy are the best they helped me with everything i needed definitely recommending !!!!!!!!
Hi, Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up this amazing work. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Best app you can currently use. I did research and you can't find better app. Absolute game changer! BTW I never write reviews!
Hello, Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Woow, I don't know where to start from... The app is really amazing. It has everything I need and the customer service is great. I had questions and they helped me so fast. Daisy was soo friendly and easy to work with. The app is so customer friendly also. I highly recommend and I'm sure you'll be happy with what you'll have. There are so many custom options and beautiful designs to choose from. I love it so far and I really think I'm lucky I found it. Thank you so much!
Hello, Wow, we were blown away by your positive words, we really appreciate the time you took. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Daisy provided the best customer service, she was so helpful. The app is fun and easy to use. I highly recommend it!
Hello, Thank you so much for this review. We really appreciate you being a customer. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
I love this app so far. Even though I am new to the app. I love the set-up and all of the features thus far. Emile was so sweet and understanding. Emile went above and beyond. Emile really was a big help to me on many occasions over the several days I needed support in setting up the app. I am really loving this rewards app. It offers many great options to choose from for your customers. You are able to customize your rewards and your banner. If you are looking for a rewards program for your customers, this is the one for you! It is wonderful to have chat support with an agent available right within the app, thank you Emile for being prompt with answering my questions and assisting with the removal of the banner brand and activation of advanced features.
Ciao, Planners Avenue! Grazie per aver dedicato del tempo per condividere questa straordinaria valutazione. Anna e il nostro team di supporto sono molto felici di assisterti con l'installazione. Se hai bisogno di ulteriore assistenza, non esitare a contattarci tramite chat dal vivo o help@bonloyalty. Siamo sempre qui per supportarti! Distinti saluti, Mia Squadra BON.
I find this app really easy to use. Customer support is also excellent. The features offered on what is currently the free app are almost everything I currently want. I love that I can customise the look of the emails for free. It would be good to be able to offer rewards to customers for leaving a review. However, when I realised I could give a discount code for leaving a review via the Judge Me app I felt it wasn't essential to have it in my rewards program as well (though it would be nice). Thank you BON I am very happy so far.
Hello, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Great easy to use app! The support was awesome. They helped with all my questions. Very easy to customize.
Hello, Thank you for your review. We will share this with the app team to let them know how we are doing If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
We were setting up the app for our store and received very fast and friendly help from Anna, even though it was a National Holiday. THE BEST customer service ever! We are excited to see how this app performs on the website, and judging by Bon's customer service, I have high hopes! Thank you Anna!
Dear SIXELAR, Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you:) We're so glad that you are enjoying your experience with BON till far. Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business❤️ If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! All the best, Mia BON Team.
We haven't done with the configuration after installing. so far the support is great. Thank you so much!
Good day to you BASK ™, Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey😊 If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team
So far, so good! I setup a test email account to see the welcome email and rewards. I will revisit this review after continued use. Emiline helped with brand removal on the widget; she was awesome!!!
Dear Daisy & Mabel Organics, We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers. Emile was on cloud nine when reading this loyalty review of yours😊 If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Best regards, Mia BON Team.
I was looking for an app to reward my customers with their weekly orders and ongoing loyalty. so far so ggod, i've had excellent support from Daisy and the Devs and the app seems easy to manage. looking forward to seeing how this helps my business grow!
Hi RISE Bakehouse, We would like to express our sincere gratitude for your amazing review😊 It's so great to have you with us and we can't be any happier to have satisfied you with BON. Thank you a lot for entrusting yourself in our app! I'll make sure to pass this review to Daisy and our dev team, they'll definitely be so excited to read this❤️ May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.
So far so good! Very helpful customer service and simplistic design overall. Can't wait to launch! Thanks for all the help, Anna and Cara!
Dear MC Art Supplies, The whole BON team is incredibly thankful for the kind compliment you shared❤️ We are delighted to know that you enjoyed talking with Anna and Cara. We consider customer satisfaction a top priority, and with your feedback, it's ecstatic for us to know that customers notice our efforts😊 For further questions, feel free to contact us via live chat or email at [email protected]. Cheers, Mia BON Team.
Great app and an excellent Customer Service with Daisy! A very nice way to create easily a Reward program
Hi Bar To Cook, Our whole team is thrilled to receive such a great compliment from you! Especially Daisy, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that! If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team
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