All reviews

Rating Breakdown

  • 5
    97% (1,708 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2024

Sophie and Hazel is so nice for helping me with my concerns for the functions.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello AllSaints Hong Kong, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 3, 2024

I love the app! It is so easy to use and set up with your branding. The best part about it all is the level of customer service. Cara and her team are incredible and I am so grateful to them for everything they have done thus far!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Herbal Wave, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 3, 2024

Easy to use and customize. Great support!

Store

Mr. Lid

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Mr. Lid, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 3, 2024

Great app and support from all the BON team members. They've helped us extensively with getting this program launched on our site and helping accommodate all of our issues. Truly grateful for their dedication

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello TOV Furniture, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 2, 2024

Very good application, very advantageous. Good assistance, thanks to Anna for helping me

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ruwach Elohim, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 2, 2024

We chose BON due to its multilingual support, which put it above and beyond other more established apps, and I have to say that it has met the vast majority of our expectations so far. For all the places we had difficulty, or where the app didn't quite match up to our expectations, we have relied on the fantastic support of the whole support team. They have reacted to all of our issues politely, quickly and efficiently, and even committed to adding new functionality from one of our suggestions. I can't think of another app I've used on this store that has even come close to this level of support.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello TENGA STORE EUROPE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 1, 2024

We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products). From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol). Their app is incredibly user friendly and does exactly what you want from a Loyalty App. It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7. Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans). Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3

Store

LOADED

Using app

17 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello LOADED, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 1, 2024

Really great app. Customer support is amazing. Thanks Anna!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello BeautyRitual.ca, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 30, 2024

Nice app, a lot of customization, some with paid plan but even the free plan let you do a ton of things. Jean from BON contact me to customize the background color to set with my site branding, and it is awesome now. Thank you to him!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello 1st Print Book Online Store - Buy | Sell - Mangas & Comics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 29, 2024

Very happy with the app's capabilities and functionality. The support team is very responsive and helpful. Any customizations I've requested have been reasonably priced and executed correctly and in a timely manner.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello ThinOptics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 28, 2024

Very easy to integrate the app and the customer support team is just amazing and very helpful.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello House of Aristella, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 27, 2024

We are just setting everything up. So far better than another app we were trying to use. Customer Service - Cara has been wonderful and quick to response. We are still tweaking a few things but can't wait to roll it out. Thank you

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello squirescanvascreations, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 27, 2024

Nice support!

Using app

3 months

Total reviews

8

Average rating

4.8

Developer Reply

Hello SMART WAVE Products, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 27, 2024

A great app, simple to use and great service! Thank you again Sophie for helping me.

Store

YooBee

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello YooBee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 27, 2024

I recently had the pleasure of interacting with Hazel regarding the BON: Loyalty Rewards Referrals app, and I couldn't be more impressed. Hazel's support was nothing short of exceptional. She was not only prompt and knowledgeable but also went the extra mile to ensure all my questions were thoroughly answered. Her guidance was clear, concise, and tailored to my specific needs, making the whole experience seamless and stress-free. I highly recommend this app, not only for its features but also for the outstanding customer support provided by Hazel. She deserves a perfect score for her dedication and excellent service. Thank you, Hazel, for making my experience with BON so positive! Rating: ★★★★★

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Cover Crust, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 26, 2024

We love our Bon Loyalty Rewards app! They also have great customer service- everyone is wonderful, and Anna is super helpful. :)

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Relevé Aesthetics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 26, 2024

Excellent support, Sophie has been extremely helpful.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello Safe Haven Music, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 23, 2024

Application facile a utiliser et intégrer à son site. Service client réactif et disponible merci !

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Bonjour LabzNutrition, Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'assistance ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez nous parler directement via notre site web ou nous envoyer un email à l'adresse [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share

Aug. 22, 2024

This plugin/app has been a game-changer for my website—intuitive, effective, and exactly what I needed. The free plan offers substantial value, making it ideal for new or small businesses, while the next tier is affordably priced for those ready to scale. What truly stands out, though, is their exceptional support team. They’re consistently friendly, responsive, and quick to resolve any issues. A special shoutout to Anna from support chat, who recently helped me not only fix a branding issue but also guided me to additional settings to better integrate the app into my store while allowing my brand to shine through their plugin. 5 stars—highly recommended!

Store

My Store

Using app

31 minutes

Developer Reply

Hello My Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 22, 2024

Great, Working Smoothly and 24hrs Fastest Support I've ever seen. Really Loved it :)

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Bhavana Handlooms, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!