BON Loyalty Program & Rewards
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対応が早くてよかったです。
こんにちは 低糖質パンのNucca® 様、 このたびは、素敵な★5のレビューをお寄せいただき、誠にありがとうございます！ ご不明な点やサポートが必要な場合は、どうぞお気軽にご連絡ください。ウェブサイトのチャットから直接ご連絡いただくか、[email protected] までメールをお送りいただければ幸いです。いつでもお力になれるよう努めております。 今後ともどうぞよろしくお願いいたします。
I reached out to ask a question about the setting of Bon program via live chat window and Hazel was there to help me on the spot.
Hi MOIDA Ontario, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Easy to use and works well for my store. She very fast reply and solve my problem Thanks Hazel for the great support, really appreciate it
Hi Lavla Lab, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app and easy set up. Support is always responsive and helpful. Shoutout to Dannie and the team :)
Hi POS Infor, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Good experience with Hazel of customer service
Hi Chillow, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Truly great support, they have helped me from start to finish, importing points and customers from my old system, integrating with the store, and when i had some issues from shopify they helped me track down the issue and fix it. I use POS and web for this program and they have made it work wonderfully for my staff and my customers.
Hi VPRSC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great support from Haley!
Hi M.E.G Brand, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hi otay.dk, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great! And Hazel is nice!
Hi SteadyWin, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We’ve only recently set up BON Loyalty, but so far it’s been a great fit for our store. One thing we really appreciate is that there’s no additional cost tied to order volume. We run a medium-volume café alongside retail, so we process a lot of small transactions and many loyalty apps get expensive quickly. Setup was straightforward and the support team has been responsive when we had questions. Looking forward to continuing to build out our rewards program with it.
Hi Mandy Spring Farm Nursery, Inc., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The features are very comprehensive, and customer support from Dannie and Haley was extremely prompt, professional, and helpful!
Hi eXtremeRate Retail, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel is very helpful and supportive when I have some questions regarding the rules setting, she's very patient until solved my problem.
Hi ELF, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
gute servis
Hallo BBTMARKET, Vielen Dank, dass du dir die Zeit genommen hast, uns eine so großartige 5-Sterne-Bewertung zu hinterlassen! Wenn du jemals Unterstützung benötigst oder Fragen hast, zögere bitte nicht, dich bei uns zu melden. Du kannst direkt über unsere Website mit uns chatten oder uns eine E-Mail an [email protected] schreiben. Wir sind jederzeit gerne für dich da und helfen dir weiter!
Thank you very much for the help and support. I have never seen such service! Thank you. You are really good.
Hi SHE+, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Su atención al cliente nunca nos ha fallado Hoy me atendió Hazel y siempre son muy pacientes.
Hola La Pócima de Rapunzel, ¡Muchísimas gracias por tomarte el tiempo de dejarnos una reseña tan increíble de 5 estrellas! Si en algún momento necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. Puedes chatear con nosotros directamente a través de nuestro sitio web o escribirnos a [email protected]. ¡Estamos aquí para ayudarte en todo lo que necesites!
Cara provided an excellent experience. She took the time to truly understand my needs and helped get everything implemented as quickly as possible. Definitely a great reason to use this app in your store.
Hi RespShop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Ame was very helpful and quick to answer my questions
Hi S.Y. Wilson & Company, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
hazel is really helpful with importing points for our customers, really love how fast they accommodate.
Hi Perfume Love Manila, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
very easy to set up, fast response from customer service! We use it now over a year.
Hi O-BIOTIQUE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I’ve been using BON since around November 2025, and the experience has been very positive so far. The BON team was extremely helpful during our data migration from our previous loyalty app, making the transition smooth and well supported. Whenever we encountered issues, their support team responded quickly and helped resolve them efficiently. We are currently using the VIP tiers program, and I’m very satisfied with the UI/UX design. It’s clean, intuitive, and easy to customize. I also appreciate that BON is based in Southeast Asia (Vietnam), which makes communication easier for us. Special thanks to Hazel from the BON team for her excellent support. She has been very responsive and helpful whenever we needed assistance, whether through chat or Zoom calls. Overall, a great experience with BON. Looking forward to seeing even more integrations with other Shopify apps in the future.
Hi ja-vie, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
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