All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,687)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 21, 2022

Just set this app up with Emile and had a great experience. She is so helpful, making the process pain free. I highly recommend

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi FOREST GIRL COFFEE, We would like to express our sincere gratitude for your feedback. Such wonderful words are very supportive and motivate us a lot to keep moving forward. I'm also very glad that you have enjoyed your experience with our support team, especially Emile. It's always our pleasure to assist you:) Please feel free to reach out to us anytime via live char or email address [email protected] in case you need our assistance. Cheers, Mia BON Team.

5 / 5 Share

March 21, 2022

A superb application. Amazing it's free. Emile from support team is very helpful. The app is definitely worth trying.

Using app

8 days

Total reviews

9

Average rating

4.4

Developer Reply

Hi Sapsan Sklep, Thank you so much for your review! Emile and our team are all so happy that our app and support service can make you feel satisfied. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON Team.

5 / 5 Share

March 21, 2022

I have recently used it but I can say that at the moment it is very comfortable and intuitive. Easy to use and customize! the customer service really friendly and very fast in giving answers. I was followed by Dale and Emile and they were really courteous and also nice! Recommended app, if it continues to work like this it will be truly TOP!

Using app

About 15 hours

Total reviews

4

Average rating

5.0

Developer Reply

Dear Il Tulipano a Vento, It makes us (especially Dale and Emile) really happy knowing that you are enjoying your journey with us:) Thank you so much for sharing this wonderful feedback, and we want you to know how grateful we are when you find our app and service comfortable for you to use. It motivates us a lot to keep doing the good work! Please don't hesitate to contact us via chat or email at [email protected] when you need help. Best regards, Mia BON Team.

5 / 5 Share

March 20, 2022

Emile was so courteous & helpful! She was one of the most kind reps. I've ever spoken to and was quick to solve my problems. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings BDIVINE Naturals! We're all thrilled to know about your 5-star experience with us, it makes us, including Emile, overjoyed! It's always our pleasure to work with wonderful merchants like you, and we couldn't be happier knowing that you feel the same🤗 We're always here to assist you via live chat and email at [email protected], so feel free to reach out to us whenever you need! All the best, Mia BON Team.

5 / 5 Share

March 17, 2022

Super easy to set up and offers a variety of customisation including theme, rewards and ways to earn rewards. Daisy was lovely to talk to and even removed some BON branding free of charge for me :)

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you The One With The Diamond Art, We're all over the moon reading your lovely feedback, especially Daisy! Easy to use and fully customizable options are 2 of our main focuses while developing the app, that's why this review encourages us a lot to keep moving forward :D We're always more than happy to assist you via chat and email address [email protected]. Thank you again! Best regards, Mia BON Team.

5 / 5 Share

March 16, 2022

Honestly a great app. It has all the premium features of other apps for FREE. Integration, system and settings are all easily configured and managed. Recommend all shopify stores to use this app! Has a very sweet and friendly customer support named, Emile who is fast in responding and rectifying to my store issues!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you K. FLOWER, What an amazing review from an amazing person! Your review is the most beautiful flower for Emile and our team today 💐 She told us how much she loves all the beautiful flower bouquets in your shop! And thank you so much for recommending us to other merchants - it's the biggest motivation for us. We work hard on delivering proper service and developing new features. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.

5 / 5 Share

March 15, 2022

Excellet app, provide a lot of features for a completely FREE! And very efficient customer service assistance. Hope will add a feature for reward customer who leave review for store product.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Dear 電器熱 Fever Electrics, As customer satisfaction is always our highest priority, we're all really happy knowing that our support team can be able to give you prompt assistance. We loved being of service to you and we hope to assist you again soon. Thank you a lot for this fantastic review 😊 BON still has a long way to go and I hope that we can launch the leave a review earning rule for you soon! We're always more than ready to assist you via live chat and email at [email protected]. I hope you have a wonderful day ahead! Best regards, Mia BON Team.

5 / 5 Share

March 14, 2022

150% Recommended the APP! I just downloaded the app 12AM in my timezone, yet their customer service is very responsive and super knowledgeable about their application her name is Daisy. The APP is great and deserved more than 5 star because the experience I got for a FREE app and the customer service is non monetary. I Strongly recommend the app!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Greetings BenbyMart, Receiving this wonderful review is such a great way to start our day, our whole team cannot be happier reading it, especially Daisy! Our team works hard every day to keep our customers happy, but we can only do it thanks to amazing customers like you. I'm glad that the app and our support service can make you satisfied, I hope that we can accompany each other for a long time ahead. If you need our assistance, we're always 150% willing to help via live chat and email at [email protected]:) All the best, Mia BON Team.

5 / 5 Share

March 11, 2022

Nothing but exceptional service backing an exceptional product. Emile was fantastic and responsive. Thanks to you and the rest of your support team. I highly recommend BON for your rewards points functionality needs.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Happy weekend Electric Tavern 😍 Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team, especially Emile, are jumping of happiness to see such a dedicating review from a customer like you. Looking forward to the opening. May you have any further requests, just chat with us or email us at help@bonloyalty. Best regards, Mia BON Team.

5 / 5 Share

March 10, 2022

Amazing loyalty, rewards, and referral app with a long list of features. I'd tried a few other apps and this app works better than other apps I tried and has many more features and ways to earn rewards, and ways to customize the entire rewards program. It is also easy to setup and customize. In addition to being a great app, Bon also offers amazing customer service. Emile was very helpful and friendly and answered all of my questions and helped me with the setup questions I had about getting started .

Using app

About 2 hours

Total reviews

22

Average rating

5.0

Developer Reply

Dear TulipStuff team 🚀 Emile and BON team would like to express our gratitude for your priceless words on us. You are the main reason for us to work harder every day to bring you the better product and service you deserve. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.

5 / 5 Share

March 10, 2022

Awesome customer service and product. Very easy to install and can be customized easily, the best part as it will go with your website theme. I highly recommend them.

Store

Rafant

Using app

28 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Rafant team Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs. If you need further support, we will always be waiting for you at live chat or [email protected] Warmest regards, Mia BON Team

5 / 5 Share

March 10, 2022

I have been on the lookout for an alternative to Smile.io and BON is the new way to start :) Easy to set up, generous functions and highly customisable for a free app with great potential coming up! Emile was very helpful and gave great starter tips. She's very open to feedback and suggestions and was so sweet throughout our conversations. Highly recommended for any small business that wishes to implement a loyalty program. Definitely looking forward to the VIP Tiers and all future updates!

Using app

About 3 hours

Total reviews

13

Average rating

4.4

Developer Reply

Good day to you Shop Weekend Cheoks, Allow me, on behalf of all members of BON Team, to thank you for such kind and warm-hearted words addressed to us! We were very delighted to read your sincere review and make sure to pass this to Emile, she will definitely feel excited about this. It's great to know you're happy with BON's features and services. We will strive to justify your trust so that you can experience a wonderful journey with BON. Thank you one more time! If you need further support, we will always be waiting for you at live chat or [email protected]. Cheers, Mia BON Team.

5 / 5 Share

March 9, 2022

Clean and user-friendly app. Got customer care from Tracy, she was very helpful. Would recommend and look forward to using.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear DJW Custom Baskets & Beyond team, What a wonderful review! 🤩 Tracy couldn't be happier to know that she could impress you with her support. Your kind words are a powerful engine that motivates us to improve BON better and provide you with fast and quality service. If you have any other questions, just chat with us or email us at [email protected]. Best regards, Mia BON team

5 / 5 Share

March 9, 2022

I tested this app and it's very great. all features I needed are available and the support was amazing, Emile helped me a lot so the setup took less than 5 minutes.

Using app

28 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Happy Wednesday to you Sham Vegan's team, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Emile is really excited to read this awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

March 9, 2022

I just got this app less than a week ago. So far, the customer service is wonderful and the app is really a must have.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Greetings team Honest Growth, LLC 🌞 We are so glad that our team has been able to support you promptly. Thank you so much for leaving us this amazing review! With your trust, we will work harder to improve our app and make it exactly what you need for your business. May you have any further requests, please contact us via our live chat or email us at [email protected]. We always appreciate you! All the best, Mia BON Team.

5 / 5 Share

March 10, 2026

I had a great experience with this rewards program app. I reached out with an issue, and ANN from customer support handled everything quickly, professionally, and with genuine care. It’s refreshing to see an app that not only works well but also provides such efficient and friendly service. Highly recommend

Store

KSRESIN

Using app

About 4 years

Total reviews

9

Average rating

4.1

Developer Reply

Greetings KSRESIN team 💙 Thanks a lot for your thoughtful review on us! Daisy, Emile, and all of BON team are so glad that we could impress you with our service 😊 To be honest, you're such a knowledgeable customer we have ever had. We appreciate you taking the time to try us and give us a lot of helpful feedback. Your suggestions could help us so much in improving BON better every day. If you have any requests, please contact our team via live chat or email us at [email protected]. Best regards, Mia BON Team.

5 / 5 Share

March 8, 2022

If you want a loyalty app 1000% Get this one! I found this gem while looking to replace smile.io. I can't believe Bon Loyalty is FREE!! This app is so customizable, easy to set up, my VIP's love how clean and easy to understand it is. Customer service has been amazing on helping if I needed to know how to tweak something or letting us give feedback for future features. The email program is still in Beta and they are great on taking notes of any issues or changes. Emile was helping me off and on tonight with questions I had. I LOVE she encouraged questions no matter the time. She stated just ask and they will get back to me. They are in a totally different time zone. She was so professional. Emile even took time to ask my name to get to know me better. What app does that? This is my favorite app I have so far over paid or free! I can't wait to see as they grow what else they will offer!

Using app

3 days

Total reviews

3

Average rating

3.7

Developer Reply

Good day to you Blessed by Sparkles, We are so glad and happy for your valuable feedback, it just melts our hearts 💖 Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Emile, is jumping of happiness to see such a dedicating review from a kind customer like you. It is such a pleasure having the chance to support you! We are delighted to know that your customers love our app, it really gives us a huge motivation. This is because customers are the main reason for all of us to work tirelessly and improve BON's features and services. We'd like to send our dearest wishes to your lovely business and hope that BON can help you on this amazing journey 💐 For further questions, feel free to contact us via live chat or [email protected]. We will always be waiting for you! All the best, Mia BON Team.

5 / 5 Share

March 4, 2022

I totally enjoyed using this app. It felt like Emile and team Bon loyalty Points were on a rescue for me! It was my first time using any loyalty program and the developer & client support made it so easy for me to understand how to make it program functional. By chance Emily could help me out during the weekend when they were supposed to be offline. It truly helped me a lot and no words can actually define this because I was working on a lot of other things and had a lot of pressure! The entire team's patience was a relief for me to be having this app added for the first time. I have had an amazing experience setting it up! Thankyou everyone!! Emile, Daisy & Dean thanks again!

Using app

14 days

Total reviews

9

Average rating

4.1

Developer Reply

Good day to you Kamakhyaa, Thank you so much for your thoughtful feedback, it truly made our day🥰 We all understand that customers have a crucial part in our development plan, as our ultimate goal is to make BON exactly what you need for your business. That's a reason why we put customer care as our highest priority, and your satisfaction is very meaningful for us, it encourages us to keep going strong😊 Thank you one more time from the bottom of our hearts, especially for Emile, Daisy, and Dean! If you need our support, we're always here for rescue via live chat and email at [email protected]. Best regards, Mia BON Team.

5 / 5 Share

March 4, 2022

Still a young app. Works for simple use cases but the support is great ! They helped us get everything up and running, it took less than 15 minutes to get the widget working.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chill Living Wines, Thank you a lot for taking your precious time to leave us this lovely feedback! As a young app, we know that we still have a long way to go, that's why your trust and love mean the world to us❤️ Our beloved customers are always the biggest motivation for us to work harder. As your satisfaction is our pride and joy, please feel free to reach out to us anytime via chat or email at [email protected] whenever you need help. We're all more than happy to assist you! Cheers, Mia BON Team

5 / 5 Share

March 4, 2022

Great app for retention. You can customize each aspect of the app. Support is great too, resolved queries in no time.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you teeshut.in, We are so glad that you are happy with BON and our support team 😍 Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to do our best to improve our app! May you have any further requests, just chat with us or email us at help@bonloyalty. Best regards, Mia BON Team.