All reviews

Rating Breakdown

  • 5
    98% (1,719 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2022

If you want a loyalty app 1000% Get this one! I found this gem while looking to replace smile.io. I can't believe Bon Loyalty is FREE!! This app is so customizable, easy to set up, my VIP's love how clean and easy to understand it is. Customer service has been amazing on helping if I needed to know how to tweak something or letting us give feedback for future features. The email program is still in Beta and they are great on taking notes of any issues or changes. Emile was helping me off and on tonight with questions I had. I LOVE she encouraged questions no matter the time. She stated just ask and they will get back to me. They are in a totally different time zone. She was so professional. Emile even took time to ask my name to get to know me better. What app does that? This is my favorite app I have so far over paid or free! I can't wait to see as they grow what else they will offer!

Using app

3 days

Total reviews

3

Average rating

3.7

Developer Reply

Good day to you Blessed by Sparkles, We are so glad and happy for your valuable feedback, it just melts our hearts 💖 Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Emile, is jumping of happiness to see such a dedicating review from a kind customer like you. It is such a pleasure having the chance to support you! We are delighted to know that your customers love our app, it really gives us a huge motivation. This is because customers are the main reason for all of us to work tirelessly and improve BON's features and services. We'd like to send our dearest wishes to your lovely business and hope that BON can help you on this amazing journey 💐 For further questions, feel free to contact us via live chat or [email protected]. We will always be waiting for you! All the best, Mia BON Team.

5 / 5 Share

March 4, 2022

I totally enjoyed using this app. It felt like Emile and team Bon loyalty Points were on a rescue for me! It was my first time using any loyalty program and the developer & client support made it so easy for me to understand how to make it program functional. By chance Emily could help me out during the weekend when they were supposed to be offline. It truly helped me a lot and no words can actually define this because I was working on a lot of other things and had a lot of pressure! The entire team's patience was a relief for me to be having this app added for the first time. I have had an amazing experience setting it up! Thankyou everyone!! Emile, Daisy & Dean thanks again!

Using app

14 days

Total reviews

9

Average rating

4.1

Developer Reply

Good day to you Kamakhyaa, Thank you so much for your thoughtful feedback, it truly made our day🥰 We all understand that customers have a crucial part in our development plan, as our ultimate goal is to make BON exactly what you need for your business. That's a reason why we put customer care as our highest priority, and your satisfaction is very meaningful for us, it encourages us to keep going strong😊 Thank you one more time from the bottom of our hearts, especially for Emile, Daisy, and Dean! If you need our support, we're always here for rescue via live chat and email at [email protected]. Best regards, Mia BON Team.

5 / 5 Share

March 4, 2022

Still a young app. Works for simple use cases but the support is great ! They helped us get everything up and running, it took less than 15 minutes to get the widget working.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chill Living Wines, Thank you a lot for taking your precious time to leave us this lovely feedback! As a young app, we know that we still have a long way to go, that's why your trust and love mean the world to us❤️ Our beloved customers are always the biggest motivation for us to work harder. As your satisfaction is our pride and joy, please feel free to reach out to us anytime via chat or email at [email protected] whenever you need help. We're all more than happy to assist you! Cheers, Mia BON Team

5 / 5 Share

March 4, 2022

Great app for retention. You can customize each aspect of the app. Support is great too, resolved queries in no time.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you teeshut.in, We are so glad that you are happy with BON and our support team 😍 Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to do our best to improve our app! May you have any further requests, just chat with us or email us at help@bonloyalty. Best regards, Mia BON Team.

5 / 5 Share

March 2, 2022

Emile is very friendly and super helpful in answering my question, features is awesome, can't complain. Hope this app can really boost my business!

Using app

About 2 hours

Total reviews

8

Average rating

4.8

Developer Reply

Dear Candylens, Million thanks from our whole team, especially Emile! It's so nice knowing that you have satisfied with our app and support service, we'll try harder and harder to make BON exactly what you need for your retailed business. Let's accompany each other for a long time! If you need us, we're always here to help via chat and email at [email protected]. Your satisfaction is always our highest priority. All the best, Mia BON Team.

5 / 5 Share

Feb. 28, 2022

Wonderful app! It includes more than I need, can't believe it's free! Thanks to Emile, from the support team for being patience and helpful! Warm customer service and nice features! What I love about it is you get to select the gaining points option such as liking FB/ INS/twitter and so on to help gaining followers! Also, customizing the widget at your own choice is amazing too! I would highly recommend it!

Store

MARLENE

Using app

About 1 hour

Total reviews

8

Average rating

4.9

Developer Reply

Dear Marlene, We cannot be happier knowing that our app and service have satisfied you! Emile and our whole team thank you a lot for this lovely review🥰 We'd love to provide our beloved customers with various earning options related to social media, we hope that it can help your store gain more recognition somehow. If you need our support, please rest assured that we'll always be willing to help via live chat and email at [email protected]. All the best, Mia BON Team

5 / 5 Share

Feb. 26, 2022

I love this app! It's easy & simple, much needed! I know my customers will enjoy as well! The team of BON has great staff! Emile is so kind & helpful ! <3

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nizhoni Diosa Spirit, Thank you so much for your awesome review 😊, I'm glad that Emile and our support team has been able to help you promptly! They would be really excited when reading this! With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

Feb. 26, 2022

I discovered this app for my shop and Emile couldn't be more friendly or nicer! She helped me out every step of the way and even predicted what I needed help with next! It was simple to use and set up and it looks really nice!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Plant Dog team 💚 We can’t express how excited our team was when reading your wonderful feedback, especially Emile! She said you're such a lovely customer and she'd love to talk to you. Your kind words also encourage all of us to move forward and provide better products and services 🙌 We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team

5 / 5 Share

Feb. 24, 2022

The BON app is a really good addition to our shop, I highly recommend it! The support is amazing, I had Emile helping me set up everything for our shop which was great!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear Erabella Haircare NZ, Our team and Emile are thanking you from the core of our hearts for sharing such wonderful feedback about BON 🙏🏻 Please be sure that your presence and trust make our job so much better! More importantly, knowing that our prompt support has contributed to your business — is such a motivation for us all! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

Feb. 23, 2022

Love the interface - a great choice if you have a vibrant page. Great tools and options, straightforward. Once you get your head round it, easy to set up. Special thanks to Dale who was lovely and helped me with a few minor queries!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Studio Sunshine Shop team ☀️ This review made our day! Dale and all of BON team are so glad that our services could impress you. User Interface is what we're focusing on and it's great to hear you love that. Btw, your store looks awesome!! Believe me, I'm a big fan of polymer clay charms. They're so stunning ✨ It's our pleasure to be a small part of your business. We are just one message away via live chat or email address [email protected]. Warmest regards, Mia BON team

5 / 5 Share

Feb. 23, 2022

App molto funzionale per le mie esigenze direi utilissima!!! Ho avuto un problema con le email e devo dire che l'assistenza è stata velocissima a risolvere il mio problema.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Ciao Ventitre 🤗 Siamo appena tornati al lavoro e il tuo feedback illumina davvero la nostra giornata :) Grazie mille, siamo così felici che trovi la nostra app comoda da usare! Il tuo feedback ci motiverà a lavorare di più in futuro. In caso di difficoltà durante l'utilizzo della nostra app, non esitare a contattarci tramite la nostra chat dal vivo o inviarci un'e-mail a [email protected]. Siamo sempre pronti a servirti! P/s: sto usando uno strumento di traduzione per risponderti, scusa se ci sono errori. Distinti saluti, Mia Squadra BON.

5 / 5 Share

Feb. 22, 2022

Amazing customer service!! Dale helped me out so much and the app itself is great! If you haven't already installed this app DO IT NOW! :)

Using app

27 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Dear Brianna S. Beautique team We are just back to work and your amazing feedback truly lights up our day:) Dale told us that you are so sweet and easy to talk to 😊. We truly appreciate that we can accompany such a lovely customer like you! 🥰🥰 May you have any further questions, please contact us via our live chat or email us at [email protected]. We are always ready to help you! Best regards, Mia BON Team.

5 / 5 Share

Feb. 22, 2022

So far so good! This app is wonderful and the team members are very supportive and willing to answer any questions about the app!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Serumize Skin, Thank you for your thoughtful feedback! There are still many things we need to improve for our precious merchants, however, our team is all grateful to have you with us! It is always our pleasure to support you. If you need any assistance from us, please contact our team via live chat or email us at [email protected]. Best regards, Mia BON Team.

5 / 5 Share

Feb. 21, 2022

Defintiely a great app for FREE OF CHARGE !! A lot of useful tools!! Super recommend and the team is really helpful!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi 東京搭乗中 Tokyo Boarding team ❤️ It's our pleasure to have you with us and we can't be any happier to know that you are satisfied with our app and our support! Your trust encourages us to work harder every day to bring you the product and services you deserve. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

Feb. 21, 2022

Great app with all the free features, and the coolest thing on top of that is the translation feature which is not available on many other apps, you can customize your interface however you want. The rewards program is great and offers many features. I let you discover it on my website. emdoria.com. All my gratitude to the team. Emile answered me faster and as I expected. Very nice concept and I hope it will stay free for a long time.

Using app

4 days

Total reviews

7

Average rating

4.9

Developer Reply

Dear EMDORIA PARIS, Wow! Your words are so priceless and our whole BON team is just on the ninth cloud reading them🌞 Thank you from the bottom of our hearts for expressing the appreciation of our features, and we couldn't be happier to see how you were impressed by the multi-language option! It's kind and thoughtful clients like you who make us fantastic, and for that, we're eternally grateful. We have and always been optimizing BON for the strongest motivations from you 😍 And again, thank you tons for the fantastic feedback! Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

Feb. 20, 2022

It's refreshing to have a highly functional and responsive app that does exactly what I need, without the typical price tag that comes along with most other apps. Emile was very helpful in assisting me with my one request and it was taken care of immediately. Great app and a great team. I also noticed no reduction in page speed after installing this app.

Using app

About 2 hours

Total reviews

4

Average rating

4.3

Developer Reply

Good day to you Social + Co Boutique, Thank you so much for this amazing review 😍 I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Emile are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Feb. 17, 2022

Le service d'assistance est très efficace et en plus de ça les personnes sont très sympa. L'assistance vous permettra de personnaliser le système "Bon" selon vos besoins si quelque chose ne vous convient pas. En ce qui concerne le système de fidélité Bon, jusqu'à présent ça me convient parfaitement, c'est bien pensé !

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Bonne journée ChitoroShop, Merci beaucoup pour ce joli retour !❤️ Nous sommes ravis que vous appréciez votre expérience avec notre application et notre assistance. Toute notre équipe d'assistance travaille dur chaque jour pour s'assurer que nous pouvons offrir le meilleur service d'assistance à nos clients bien-aimés. Mille mercis de nous tous ! Si vous avez des questions, n'hésitez pas à nous contacter à tout moment via le chat en direct et par e-mail à [email protected]. Tous mes vœux, Mia BON Team.

5 / 5 Share

Feb. 17, 2022

Cool app! Easy to use, good interface. Had the best conversation with Emile, their client support, she helped me to set up the store and even gave me some bonuses. We are still checking how our customers will like it, but from our side of view, it is really good. Thank you!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi 7 Day Cosmetics team 💄💋 Thank you so much for your awesome review! We aim at developing a simple app with a good interface. Your nice words motivate us a lot! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.

5 / 5 Share

Feb. 17, 2022

So far, Emile has been amazing. She was so helpful in assisting with my many questions! Great job Emile! I am looking forward to using this app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings of the day, FortySix and Five Boutique! Thank you very much for sharing your experience 😍 Your kind words bring a smile to Emile's face. It's so great to have you with us and we hope our app could help you build a community you expect. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Warmest regards, Mia BON Team.

5 / 5 Share

Feb. 16, 2022

App has many great features, especially the speedy customer support! Emile was great in helping us set up the app and responding to our queries.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Forbidden Hill, Allow me, on behalf of our team, to thank you for such kind and warm words addressed to us 😊 We and Emile were very pleased to read your amazing review! It is lovely to know that her prompt support has impressed you 💐 We will do our best to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time! If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.